Client Experience Manager

Job DescriptionTo develop and lead customer experience frameworks to ensure the delivery of high-quality service to all customers and that business targets are metJob Summary:We are seeking a highly motivated, driven self-starter and experienced Customer Experience Manager to join our team at FNB Savings and Cash Investments. As the Customer Experience...

Description:Map the client journey. Ability to effectively document client journeys andprocessesLead and manage client onboarding and client service operations. Overseethe client onboarding and client service operations and ensure that'bridgians are equipped to deliver the highest level of client experience.Streamline client operations. Streamline the...

Job Context:Servest (Pty) Ltd, a Leading Facilities Management Company has a challenging opportunity for Client Experience Specialist reporting to the National Strategic Key Accounts Manager to be based at their Waterfall Offices. The position is for their Cleaning Division.Minimum Requirements:MatricQualification in one of the following areas marketing,...

Job Advert Summary:Reporting to the Manager: Client Relations Management. This role is responsible for service delivery and maximizing the client experience through client engagement. The incumbent is a specialist dealing with technical and complex client queries and/or complaints, exception reporting and providing an excellent service offering. Ensuring...

Key purpose:Develop and lead customer experience frameworks to ensure the delivery of high quality service to all customers and that business targets are met.Duties and responsibilities: Identify, control and escalate potential risks which may lead to increased costs Manage costs or expenses within approved budget to achieve cost efficiencies Deliver against...

Key purpose:Develop and lead customer experience frameworks to ensure the delivery of high-quality service to all customers and thatbusiness targets are met.Duties and responsibilities: Identify, control and escalate potential risks which may lead to increased costs Manage costs or expenses within approved budget to achieve cost efficiencies Deliver against...

What you'll be responsible for: Design and assess the customer journey in Client Operations, focusing on improving client interactions, communication, and enhancing their experience in new business, servicing, and claims processes. Lead the Customer Experience aspect of the design process, providing thought leadership and applying insights to enhance the...

Job Overview Business Segment: Corporate & Investment Banking Location: ZA, GP, Johannesburg, Baker Street 30 To lead and manage the Client Experience team and strategy in the execution of the full suite of Global Markets products and services to grow share of wallet, maximise GM returns, optimize platform utilisation and achieve and sustain an excellent...

OPPORTUNITY This career opportunity is available at the Santam Non-Motor in the team of Non-Motor for the Client Experience Manager, managing the client experience for the entire Non-Motor value chain, and will be based in Hill on Empire.WHAT WILL YOU DO The purpose of this position is to be the custodian for the client experience throughout the nonmotor...

Job purpose:To influence the understanding and thinking of client and consumer behaviour through foresight, customer insights and analytics, and enabling business to achieve its objectives by putting Client first. To operationalize Client Experience strategy and enhance client user experience based on identified gaps in client journeys and voice of client...

Manager, Client Experience, Global Markets Job Overview Business Segment: Corporate & Investment Banking Location: ZA, GP, Johannesburg, Baker Street 30 To provide specialist service across segments, to maximise Global Markets revenue and achieve high client service quality in line with the Global Markets strategy and within the defined risk parameters and...

Job DescriptionHello Future Customer Experience SpecialistWelcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.As part of our team in FNB Wealth and Investments, you will be surrounded by unique talents, diverse minds, and an adaptable...

About us, purpose, experience and qualificationsabout us:- make a promise- be deeply invested- value our differences- build trust, not territory- have courage- always do the right thingpurpose: Develop and lead customer experience frameworks to ensure the delivery of high quality service to all customers and that business targets are metexperience and...

We have an opportunity for an XM Consultant to join our team As an XM Consultant, you'll be an integral part of our Experience Management business unit, contributing to the development of offerings and addressing client needs through research-driven consulting, training, and coaching.This role involves collaborating across Business Units to create and...

Our client, a Market Leader in Driver and Fleet Management is expanding and looking for a Client Manager to join their team.ClientManagerAs a client manager, you will be required to assist the company with the management of its clients. The role requires a dynamic individual whose primary role will be client management with ancillary roles of administration...

At Smollan, we're looking for truly unique people who believe in fostering a diverse and inclusive environment. Where our people are cared for, happy and inspired in building an extraordinary place to work. We're on the lookout for an experienced Client Manager who will identify new business opportunities and manage client relationships and objectives to...

Client Manager - Aon Global Client Network Are you an experienced short term insurance professional? Do you have experience dealing with multinational clients? Ready for the next step in your career? Read on Aon South Africa is recruiting a Client Manager in our Aon Global Client Network (AGCN) department, based on a hybrid basis, from our offices in...

Client Manager Aon Global Client Network Are you an experienced short term insurance professional? Do you have experience dealing with multinational clients? Ready for the next step in your career? Read on Aon South Africa is recruiting a Client Manager in our Aon Global Client Network (AGCN) department, based on a hybrid basis, from our offices in Sandton....

Posting Description:Client Manager:Are you an experienced commercial insurance professional? Want to work for a certified Top Employer? We're hiringAon South Africa is recruiting a Client Manager in our Commercial department based, on a hybrid basis, from our Head Office in Sandton.The role of the Client Manager is to build and improve day to day client...

Posting Description:Client Manager - Professional IndemnityReady for your next move in Professional Indemnity? We are hiringAon South Africa is recruiting a Client Manager - PI in the Professional Risks department based at our offices in Sandton. This is a hybrid role with the flexibility to work both virtually and from our Head office.The role of the Client...