Client Experience Specialist/manager

Job Context:Servest (Pty) Ltd, a Leading Facilities Management Company has a challenging opportunity for Client Experience Specialist reporting to the National Strategic Key Accounts Manager to be based at their Waterfall Offices. The position is for their Cleaning Division.Minimum Requirements:MatricQualification in one of the following areas marketing,...

Job Advert Summary:Reporting to the Manager: Client Relations Management. This role is responsible for service delivery and maximizing the client experience through client engagement. The incumbent is a specialist dealing with technical and complex client queries and/or complaints, exception reporting and providing an excellent service offering. Ensuring...

Job DescriptionHello Future Customer Experience SpecialistWelcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.As part of our team in FNB Wealth and Investments, you will be surrounded by unique talents, diverse minds, and an adaptable...

Key purpose:Develop and lead customer experience frameworks to ensure the delivery of high-quality service to all customers and thatbusiness targets are met.Duties and responsibilities: Identify, control and escalate potential risks which may lead to increased costs Manage costs or expenses within approved budget to achieve cost efficiencies Deliver against...

Manager, Client Experience, Global Markets Job Overview Business Segment: Corporate & Investment Banking Location: ZA, GP, Johannesburg, Baker Street 30 To provide specialist service across segments, to maximise Global Markets revenue and achieve high client service quality in line with the Global Markets strategy and within the defined risk parameters and...

Job purpose:To influence the understanding and thinking of client and consumer behaviour through foresight, customer insights and analytics, and enabling business to achieve its objectives by putting Client first. To operationalize Client Experience strategy and enhance client user experience based on identified gaps in client journeys and voice of client...

Hybrid - offices are in Johannesburg 6 month contractRequirements: Relevant degree/diploma 5 to 7 years experience customer experience/CX 5 years in financial services industryResponsibilities:Develop and lead customer experience frameworks to ensure the delivery of high quality service to all customers and that business targets are metCost Containment:...

Job DescriptionTo develop and lead customer experience frameworks to ensure the delivery of high-quality service to all customers and that business targets are metJob Summary:We are seeking a highly motivated, driven self-starter and experienced Customer Experience Manager to join our team at FNB Savings and Cash Investments. As the Customer Experience...

Description:Map the client journey. Ability to effectively document client journeys andprocessesLead and manage client onboarding and client service operations. Overseethe client onboarding and client service operations and ensure that'bridgians are equipped to deliver the highest level of client experience.Streamline client operations. Streamline the...

BeBee Professionals is looking for a Client Support Specialist to join our team in Johannesburg.The successful candidate will be responsible for providing technical support to our clients, troubleshooting and resolving customer inquiries, and ensuring customer satisfaction.The ideal candidate should have: A Bachelor's degree in Computer Science, Information...

Gauteng, JHB - Northern Suburbs Automotive Manufacturers (OEM) & Importers Market Related | Negotiable Job ref: OEM000016/LvdW Vacancy type: PermanentSHIFTINTOHIGHCAREER to a fast growing and highly successful Automotive Manufacturer who requires the services of a Customer Experience SpecialistMinimum Requirements: Minimum of 5 to 10 years' experience in a...

What you'll be responsible for: Design and assess the customer journey in Client Operations, focusing on improving client interactions, communication, and enhancing their experience in new business, servicing, and claims processes. Lead the Customer Experience aspect of the design process, providing thought leadership and applying insights to enhance the...

Job Information Location Johannesburg Salary R720k R500k + commission Job Type Permanent EducationB.Sc/MBChB/B.Pharm/B.Cur/B.A Experience 6+ Years' experience Reference MSRCPTJHB Fax We are currently recruiting for an innovative company who are currently expanding and in need of a Client and Implementation Manager to onboard new specialist departments...

Client Growth Specialist (JB4513) Fully Remote (Suitable for candidates based in South African Only) R20 000 to R25 000 a month + Commission Permanent A company develops software tools for Accounting and Finance Professionals to save time and en...Strong background in SaaS sales and customer engagement CRM experience (ideally Zoho) Knowledge of Accounting...

The Role: Client Service SpecialistDuties and Responsibilities - "Your Role"The Trading Analytics team strive to deliver a best-in-class experience in product support, relationship management and customer communications.The client service team build and support strong relationships with customers in top-tier financial institutions on both the buy-side and...

Job Overview Business Segment: Corporate & Investment Banking Location: ZA, GP, Johannesburg, Baker Street 30 To lead and manage the Client Experience team and strategy in the execution of the full suite of Global Markets products and services to grow share of wallet, maximise GM returns, optimize platform utilisation and achieve and sustain an excellent...

OPPORTUNITY This career opportunity is available at the Santam Non-Motor in the team of Non-Motor for the Client Experience Manager, managing the client experience for the entire Non-Motor value chain, and will be based in Hill on Empire.WHAT WILL YOU DO The purpose of this position is to be the custodian for the client experience throughout the nonmotor...

Keen to become part of a truly global, collaborative team of professionals? Your journey begins here. SUMMARYThis position is responsible for assisting in the management of the overall performance of and procedures involved in the review of outside counsel guidelines, engagement letters, billing agreements, and other forms of client arrangements, including...

Job Profile SummaryResponsible for high-level relationship management with clients. Serves as the primary management contact and client liaison during delivery of a professional services engagement or an outsourced solution.Strategically focused and responsible for client satisfaction, maintaining client communication, and the overall management of the...

Job Requisition Details REQ# Locations: Johannesburg, Gauteng/ Durban, KZNClosing Date: 19 April 2024- Talent Acquisition: Bongiwe Mchunu- Job Family- Sales and Services Career Stream Call Centre (Service) Leadership Pipeline Manage Self: TechnicalJob Purpose We are looking for a Client Service Specialist to provide client service support by managing /...