Aftersales Technician

2 weeks ago


Johannesburg, Gauteng, South Africa Signal Hill Products Full time

Maxwell and Sparks is looking for a Aftersales Technician

Duties & Responsibilities

  • Travelling to various client sites to perform repairs and maintenance of lithiumion battery systems and chargers for forklifts and other materials handling equipment.
  • Communicating with end users to quickly establish root problems with equipment.
  • Providing consistent feedback to the line manager while performing onsite repairs and maintenance.
  • Perform accurate inspections, analysis, and troubleshooting of system failures in the event of equipment breakdowns.
  • Running tests and interpreting results to diagnose system errors and explore possible solutions.
  • Executing repair and maintenance tasks on lithiumion battery systems, in a timeously manner.
  • Accurately completing procedural documentation, such as job cards, reports or other such admin type tasks.
  • Performing inhouse repairs or rebuilds to lithiumion battery and charger systems.
  • Being available for afterhours standby and attending call outs after hours as required. Or at times working night shift patterns.
  • Executing other service and nonservice related tasks as instructed by the linemanager.

Desired Experience & Qualification

  • 1 year of professional experience with a relevant tertiary qualification, such as a Diploma or Trade (NQF5/N6) in electronic, electrical, or autoelectrical fields;
  • Alternately 4+ years' professional experience in electronic, electrical, or autoelectrical fields.
  • Experience in technical support roles is highly advantageous but not required.
  • Reliable own transport and a valid driver's license is a must. However, travel to customer sites will be attended using the company vehicle.
  • Excellent problemsolving abilities and a technical mindset.
  • Strong communication skills and the ability to understand written and verbal instructions in English.
  • Skilled in troubleshooting, time management, and computer literacy (MS Office).

NB:

Specific duties/responsibilities will vary from time to time: the above list is intended to indicate the general nature of the post and is not exhaustive.

The post holder will be expected to be flexible in supporting the business by undertaking any other responsibilities which are aligned with this job level

Job Type:
Permanent

Education:

  • Diploma (required)

Experience:

- in electronic, electrical, or auto-electrical fields: 4 years (required)

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