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Contact Centre Manager
2 weeks ago
Grade 12 with a Bachelor's in Business Management7 years' experience managing a contact / call centreExperience in the Travel and or Tourism industry advantageousExperience in managing and working with budgets.
Experience in starting up new call centers (International Campaigns) Ability to manage multiple call centre campaigns (all International)Strong staff management and trainingTarget driven.
Strong report writingResource planning - recruitment, monitor productivity and efficiency.-
Contact Centre Team Leader
2 weeks ago
Pretoria, Gauteng, South Africa Mediclinic International Full timeChoose how often (in days) you want to receive a notification: Closing date: 13/06/2024 Number of positions: 1 Recruiter name: Silindokuhle Bawuti Reference number: 50810 Workplace Type: On-sitePermanent Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile MAIN...
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Contact Centre Team Leader
2 weeks ago
Pretoria, Gauteng, South Africa Mediclinic International Full timeChoose how often (in days) you want to receive a notification: Closing date: 13/06/2024 Number of positions: 1 Recruiter name: Silindokuhle Bawuti Reference number: 50810 Workplace Type: On-sitePermanent Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile MAIN...
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Contact Centre Agent
2 weeks ago
Pretoria, Gauteng, South Africa H2R Africa Full timePLEASE NOTE; ONLY SUCCESSFUL CANDIDATES WILL BE CONTACTED. PLEASE ONLY APPLY IF YOU QUALIFY IN FULL.Engage in effective written and telephonic communication.Ensure Service Level Agreements are always met and exceededMaintain consistent service delivery to ensure client retention andsatisfaction.Obtain and maintain broad product and industry knowledge to...
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Team Lead: Contact Centre
2 weeks ago
Pretoria, Gauteng, South Africa Ntiyiso Consulting Group Full timeWho are we? Ntiyiso Consulting Group is an authentically African and globally wired management consulting firm specialising in all major industries. We deliver sustainable solutions through three subsidiaries, viz. Ntiyiso Revenue Consulting, Ntiyiso Business Consulting and Ntiyiso Industrialization Consulting. Ntiyiso means 'TRUTH' in the Xitsonga...
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M-Kopa Contact Centre Agent
2 weeks ago
Pretoria, Gauteng, South Africa Findojobs South Africa Full timeBased in Randburg Shifts between 07:00 am- 20:00 pm Working from Monday to Monday including public holidays- 45 hours week scheduleOVERALL PURPOSE OF JOB:Process customer service and technical service enquiries through inbound calls and provide end-to-end service.Main Responsibilities will include but will not be limited to : Must be able to communicate with...
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Compliance Call Centre Agent
2 weeks ago
Pretoria, Gauteng, South Africa Financial Intelligence Centre (FIC) Full timeJOB PURPOSE:KEY PERFORMANCE AREAS: Provide a call center service in accordance with the Compliance Contact Centre manual and standards Administer the compliance query process in accordance with the set procedures Respond to general compliance, registration and reporting related queries Develop an understanding of various regulated institutions and sectors...
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M-Kopa Contact Centre Agent
2 weeks ago
Pretoria, Gauteng, South Africa Ison Xperiences Full timeBased in RandburgShifts between 07:00 am- 20:00 pmWorking from Monday to Monday including public holidays- 45 hours week scheduleOVERALL PURPOSE OF JOB:Process customer service and technical service enquiries through inbound calls and provide end-to-end service.Main Responsibilities will include but will not be limited to :Must be able to communicate with...
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Centre Manager
2 weeks ago
Pretoria, Gauteng, South Africa Macdonald & Company Full timeWant to get out of the city?Our client is a family owned business which has evolved into a highly respected property investment enterprise that owns and manages a multi-billion property portfolio across Southern Africa and abroad. Their core business involves the expansion of its property portfolio through both direct acquisition and Greenfield development....
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Centre Manager
2 weeks ago
Pretoria, Gauteng, South Africa Macdonald & Company Full timeLocation:PretoriaSalary: Job Type:PermanentReference:65554Job Summary: Want to get out of the city?Our client is a family owned business which has evolved into a highly respected property investment enterprise that owns and manages a multi-billion property portfolio across Southern Africa and abroad. Their core business involves the expansion of its property...
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Account Executive: Contact Centre
2 weeks ago
Pretoria, Gauteng, South Africa Vox Telecommunications Full timeJob ObjectivesCreate detailed business plans to facilitate the attainment of goals and quotasManage the entire sales cycle from finding a client to securing a dealUnearth new sales opportunities through networking and turn them into long term partnershipsPresent products to prospective clientsProvide professional after-sales support to enhance the customers...
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Director - Call Centre
2 weeks ago
Pretoria, Gauteng, South Africa Affirmative Portfolios Full timeAdministrator IT ~ Information TechnologyPretoria***: Director - Call Centre(DIR/CC/CRM/2023/01-1P)R per annum (all-inclusive package) level 13PRETORIA (BASED AT TREVENNA)Purpose:One permanent position of Director: Call Centre is currently available within the CRM Unit at GPAA. The purpose of the job is to manage client and stakeholder contact and operations...
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Centre Manager
2 weeks ago
Pretoria, Gauteng, South Africa Excellerate JHI Full timeMain purpose / objective of the position:To manage a centre by optimising all trading opportunities, including lease agreements, and ensuring that the portfolio financial performance remains sound. Optimizing the building's income stream by establishing and maintaining mutually beneficial relationships with tenants, manage and control personnel, service...
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Call Centre Consultant
2 weeks ago
Pretoria, Gauteng, South Africa EZ Shuttle Full timeAssisting Team, answer incoming calls from customers, handling of reservations and quotations, answer inquiries and questions, handle complaints, troubleshoot problem and provide information. Assisting, advising, coaching and monitoring Junior Call Centre Consultant with relevant work related queries.- Grade 12 and;- Formal Training or Certificate in Contact...
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Call Centre Consultant
2 weeks ago
Pretoria, Gauteng, South Africa EZ Shuttle Full timeAssisting Team, answer incoming calls from customers, handling of reservations and quotations, answer inquiries and questions, handle complaints, troubleshoot problem and provide information. Assisting, advising, coaching and monitoring Junior Call Centre Consultant with relevant work related queries.- Grade 12 and;- Formal Training or Certificate in Contact...
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Call Centre Agent X4
2 weeks ago
Pretoria, Gauteng, South Africa Companies & Intellectual Property Commission Full timeADVERTISEMENTCall Centre Agent x4Job Grade: P11Contract type: 5-year fixed termRef No:T870012Remuneration: R Total Cost to Company p/aJob Purpose:To handle Customer calls according to prescribed Call Centre specifications as to inform, assist and advise Customers on all CIPC products, services, related processes, and procedures.Key performance areas: To...
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Call Centre Supervisor
2 weeks ago
Pretoria, Gauteng, South Africa Globevest Group Full timePosition: Call Centre SupervisorSalary: Market relatedLocation: MidrandJob type: PermanentIndustry:FMCGReference Number: RDT.D.CCSCOMPANY DESCRIPTION: Our client, a well-established company within theFMCG sector, is looking for a Call Centre Supervisor to join their team.JOB DESCRIPTION: Reporting to the Credit and Call Centre Manager, the Call Centre...
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Distribution Centre Operations Manager
2 weeks ago
Pretoria, Gauteng, South Africa Jd Group Full timeJD Supply Chain is looking for an experienced Operations Manager to join their dynamic team in the Jetpark Service Centre.Job Purpose: Direct the management, implementation, and monitoring of a service focused Service Centre operation in order to achieve the efficient receipt, storage and delivery of the right goods to the right customer at the right...
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Call Centre Agent
2 weeks ago
Pretoria, Gauteng, South Africa Dante Personnel Full timeGauteng, Pretoria East R R 7500Well established Law Firm with a Debt Collections Department is looking for a Call Centre Agent to join their teamMinimum requirements: Grade 1 Excellent verbal communication in English plus at least 3 other SA Languages 3 Years' plus experience working in a Call Centre dealing with Banking Collections, Write off Book....
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Data Centre Infrastructure
2 weeks ago
Pretoria, Gauteng, South Africa Headhunters Full timeData Centre Infrastructure - Electrical Engineer Reference PE002452/VD Location Gauteng, Sandton Salary Interval Monthly Package None-negotiable Description Our client, a prominent IT company, is seeking employ an experienced Data Centre Infrastructure - Electrical Engineer to join their management team. This role is based in Sandton, Johannesburg. The...
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Quality Assurance Agent: Call Centre
2 weeks ago
Pretoria, Gauteng, South Africa TalentCru Full timeWe are looking for a Quality Assurance Agent with a minimum of 5 years of quality management experience in a Call Centre setting to join our team for a 3-year contract.Must have completed Grade 12Hold a Certificate in Quality AssuranceRequire a minimum of 8 years of experience (ideally 10+ years) in quality management, including expertise in Quality...