Contact Centre Manager

2 weeks ago


Pretoria, Gauteng, South Africa Telebest Full time

Grade 12 with a Bachelor's in Business Management7 years' experience managing a contact / call centreExperience in the Travel and or Tourism industry advantageousExperience in managing and working with budgets.

Experience in starting up new call centers (International Campaigns) Ability to manage multiple call centre campaigns (all International)Strong staff management and trainingTarget driven.

Strong report writingResource planning - recruitment, monitor productivity and efficiency.

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