![Omoda Website](https://media.trabajo.org/img/noimg.jpg)
Customer Experience Specialist
2 weeks ago
We are looking for a Customer Experience Specialist for Omoda to oversee the customer operating and customer loyalty programmes and events.
To be successful in this role, the ideal candidate is responsible for building customer operation and customer loyalty programmes for the Omoda Brand.
They will need a creative skillset which enables them to brainstorm new initiatives and ensure that their area of responsibility meets and exceeds the expectations of our business objectives and contributes to the company's success in the long run.
Responsibilities:
Customer Loyalty Programs:
Development and management of a customer loyalty programme for Omoda and create lifetime value through the programme.
Evaluate the performance of the programmes and investigate opportunities to recommend promotions and strategies that drive member engagement.
Planning and execution of Omoda customer events.
Completion of dealer instruction manuals.
Recruitment of new customers and brand ambassadors for the Omoda brand.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, and actions taken in collaboration with the customer care department.
Customer Operation Strategy:
Track and compile regular user analysis data based on sales information.
Dealer customer operation support (activity guidebook, execution guide).Develop long-term customer operation strategy output and adjustment, coordinate with Brand and aftersales department.
Support in marketing strategy by providing ideas based on customer analysis.Requirements:
- 5 years' experience in marketing / brand coordination
Skills:
Excellent written and verbal communication skills.
Ability to manage multiple priorities.
Presentation skills and MS Office suite skillset.
Ability to work under deadlines.
Moderator experience and no stage fright is advantageous.#J-18808-Ljbffr
-
Customer Experience Ambassador
2 weeks ago
Pretoria, Gauteng, South Africa Customer Loyalty Consultants (Pty) Ltd Full timeGauteng, Tshwane (Pretoria)**About CLC: At CLC, we pride ourselves on delivering exceptional customer service and providing top-notch solutions to our clients. As part of our brand promise, we are committed to ensuring that every interaction with our customers is positive and memorable.Main Responsibilities: Provide EXCEPTIONAL customer service Answer...
-
Centurion: Customer Experience Centre Manager
2 weeks ago
Pretoria, Gauteng, South Africa Centurion Towerhotel Ag Full timeCape Town City Centre: Customer Experience Specialist – Dutch/German Date Date Job Title Job Title Customer Experience Specialist – Dutch/German Duties and responsibilities Manage a portfolio of existing clients and accounts Always offer first class customer service Providing a variety of quotations to clients. Following up quotations each morning to...
-
Centurion: Customer Experience Centre Manager
2 weeks ago
Pretoria, Gauteng, South Africa Centurion Towerhotel Ag Full timeCape Town City Centre: Customer Experience Specialist – Dutch/German Date Date Job Title Job Title Customer Experience Specialist – Dutch/German Duties and responsibilities Manage a portfolio of existing clients and accounts Always offer first class customer service Providing a variety of quotations to clients. Following up quotations each morning to...
-
Customer Sales Specialist
2 weeks ago
Pretoria, Gauteng, South Africa OneSpark (Pty) Ltd Full timeOneSpark is looking for a talented, confident, and passionate Sales Specialists with extensive experience in sales and delivering exceptional service within the long-term insurance market.We are looking for a person who can gather information from the customer by asking probing questions related to the situation and gain enough information to provide the...
-
Cashier and Customer Service Assistant
2 weeks ago
Pretoria, Gauteng, South Africa Specialist Confectionery Full timeCake Zone has an open position for a cashier / customer service position in our Pretoria CBD branch Serve confectionery products to customers Process sales transactions Take event cake orders from customers Prepare and pack confectionery products Handle customer issuesRequirements: 2 Years previous Customer Service or Cashier experience Matric Qualification...
-
Cs49g customs Specialist
2 weeks ago
Pretoria, Gauteng, South Africa JorDan Human Resources Full timePermanent JHB00780 Finance Gauteng, Tshwane (Pretoria) CS49G _ Customs SpecialistLocation: GautengContract Term: 1 July June 2024ESSENTIAL SKILLS REQUIREMENTS: Microsoft Office (Excel Intermediate to Advanced, Visio). SAP. Communication Skills. Analytical.ADVANTAGEOUS SKILLS REQUIREMENTS: Understand legislation & regulations (Customs & Excise Act, SARS...
-
Orders and Dispatch Supervisor
2 weeks ago
Pretoria, Gauteng, South Africa Specialist Confectionery Full timeA specialist confectionery business is looking for a reliable Dispatch Supervisor to take charge of managing, organizing, and dispatching confectionery orders and products to its 21 branches in Gauteng.Must have a minimum of 3 years experience overseeing, coordinating, and handling orders in a demanding and high-volume settingMinimum of 3 years experience in...
-
Pretoria, Gauteng, South Africa Intercare Group Full timeABOUTIntercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Compassion, Excellence and Innovation define what we believe and who we are.Intercare...
-
Pretoria, Gauteng, South Africa Intercare Full timeABOUT Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Compassion, Excellence and Innovation define what we believe and who we...
-
Project Manager: Customer Experience
2 weeks ago
Pretoria, Gauteng, South Africa Vodafone Full timeSelect how often (in days) to receive an alert: At Vodacom, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across...
-
Office Administrator
2 weeks ago
Pretoria, Gauteng, South Africa Specialist Confectionery Full timeA specialist confectionery business in Pretoria requires a capable admin to perform various administration, reconciliation and monitoring roles of our business processes Must have at least 3 years experience in office administration Strong administration capabilities and high level of responsibility Excellent MS Office and PC skills, especially Microsoft...
-
Receiving Supervisor and Security Compliance
2 weeks ago
Pretoria, Gauteng, South Africa Specialist Confectionery Full timeA specialist confectionery business in Gauteng requires a capable receiving supervisor and security compliance officer to perform various compliance, checking, receiving and other functions in our Pretoria production facility Must have at least 2 years experience in receiving / dispatching goods Strong administration capabilities and high level of...
-
Customer Service Specialist
2 weeks ago
Pretoria, Gauteng, South Africa Edwards Lifesciences Full timeImagine how your ideas and expertise can change a patient's life. At Edwards Lifesciences, our Customer Service teams in South Africa are dedicated to providing thoughtful care and meaningful interactions to patients, customers, and stakeholders. As a member of this team, you'll Provides customer service support to customers utilizing effective relationship...
-
Sales Specialist
2 weeks ago
Pretoria, Gauteng, South Africa Marble Classic Full timeSales Specialist VacancySales Specialist.Industry - Marble & Granite ManufacturerLocation - East Rand - Kempton ParkPosition - Sales SpecialistEmployment Type Full TimeRequirements Minimum 10 years' experience in construction product sales, more specifically stone or porcelain tiles.Familiarity with BRM and CRM practices along with ability to build...
-
Data Entry Specialist
2 weeks ago
Pretoria, Gauteng, South Africa beBee Professionals Full timeJob Offer: Data Entry SpecialistbeBee Professionals is looking for a Data Entry Specialist to join our team in Pretoria. The successful candidate will be responsible for entering data into our database accurately and efficiently.Requirements: Proven experience as a Data Entry Specialist or similar role Excellent knowledge of word processing tools and...
-
Client Services Specialist
2 weeks ago
Pretoria, Gauteng, South Africa beBee Professionals Full timeJob Offer: Client Services SpecialistbeBee Professionals is looking for a Client Services Specialist to join our team in Pretoria. The successful candidate will be responsible for providing excellent customer service to our clients, as well as managing client relationships and resolving customer inquiries.The ideal candidate should have a minimum of 3 years...
-
Online Marketing Coordinator
2 weeks ago
Pretoria, Gauteng, South Africa Specialist Confectionery Full timeCake Zone requires a digital and marketing coordinator. Enhance our brand awareness and customer engagement within the digital space by communicating with our customers on our platforms (Website, Facebook, Instagram, Whatsapp). This might include creating and managing regular social media posts, responding to followers and encouraging audience participation...
-
Client Success Specialist
2 weeks ago
Pretoria, Gauteng, South Africa beBee Professionals Full timeJob Offer: Client Success SpecialistbeBee Professionals is looking for a Client Success Specialist to join our team in Pretoria. The successful candidate will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and that their experience with beBee Professionals is positive.The ideal candidate should...
-
Communication Specialist
2 weeks ago
Pretoria, Gauteng, South Africa Momentum Consult Full timeIntroduction Through our clientfacing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.Role Purpose Develop and manage a fitforpurpose...
-
Admin & Customer Services Officer
2 weeks ago
Pretoria, Gauteng, South Africa 3G Tyres Full timeJob Title: Office Administrator - Admin and Customer ServiceCompany: 3G Tyres - Truck Tyre Retreading SpecialistsAbout Us:3G Tyres is a well-established company specializing in truck tyre retreading services. We are committed to delivering top-quality solutions while providing exceptional customer service to our clients in the transportation...