Communication Specialist

2 weeks ago

Pretoria, Gauteng, South Africa Momentum Consult Full time

Introduction

  • Through our clientfacing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.
    Role Purpose
  • Develop and manage a fitforpurpose framework for Client communication, through gathering and incorporating market intelligence, product knowledge and business needs to design and implement an appropriate communication approach

Requirements:

  • Bachelors' Degree in Communication5 years relevant experience

Duties & Responsibilities

Implementation of a tactical operational Communication framework, processes, systems and performance standards (Internal Process) -**- Assist in setting the research agenda by highlighting areas of concern and potential opportunities for improvement and optimisation.

  • Develop and disseminate media statements, opinion pieces and feature articles to promote a positive organisational reputation in the market place.
  • Develop and maintain productive working relationships with peers and organisational role players to achieve optimal cross process integration.
  • Undertake information gathering and analysis of data within set guidelines to provide timely information in area of accountability.

Engage with clients in a client centric manner (Client Services) -**- Provide authoritative, specialist expertise and advice to external customers.

  • Build and maintain relationships with clients and internal and external stakeholders that promote cross delivery process solutions.
  • Develop and manage key stakeholder relationships that enable achievement of operational objectives.
  • Implement client retention strategies effectively and report on the effectiveness thereof for future improvement.
  • Liaise with clients and provide information and advisory services to facilitate information dissemination, flow and customer satisfaction.
  • Manage the development of standardised client centred scripts for client service processes.
  • Participate and contribute to a culture which build rewarding relationships, facilitates feedback and provides exceptional client service.
  • Participate in relevant customer or stakeholder forums.
  • Plan, conduct and provide feedback on random customer satisfaction audits related to communication of product and solution mix

Self-management and teamwork (People) -**- Build strong relationships through providing specialist know-how and leadership to others, expressing positive expectations.

  • Positively influence and manage change and offer specialist support where required.
  • Contribute to continuous innovation through the development, sharing and implementation of new ideas and involvement of colleagues and staff.
  • Participate and contribute to a culture of work centric thinking, productivity, service delivery and quality management.
  • Take ownership for driving career development

Competencies

Business Acumen

Collaboration

Client/ Stakeholder Commitment

Impact and Influence

Drive for Results

Self-Awareness and Insight

Leads Change and Innovation

Diversity and Inclusiveness

Motivating and Inspiring Team
**Growing Talent

  • Communication Specialist

    2 weeks ago

    Pretoria, Gauteng, South Africa Medihelp Full time

    What you will be doing:You will be responsible for creating an exciting, and solid communication plan, and captivating content for healthcare professionals, including general practitioners, specialists, mental health professionals, and dentists. Your (extremely) strong writing and editing skills will come in handy when you create messages for product...

  • Communication Specialist

    2 weeks ago

    Pretoria, Gauteng, South Africa The Recruitment Council Full time

    Are you a dynamic and creative Communication Specialist eager to make a significant impact in the world of finance? Look no further A distinguished financial services company, a trailblazer in the industry, is looking to find the perfect match for their Communication Specialist role. You will need to Develop and manage a fit-for-purpose framework for Client...

  • Communications Specialist

    2 weeks ago

    Pretoria, Gauteng, South Africa HRInsync Full time

    Communications SpecialistCompanyOne of the largest private Medical Aid companies in SA. They have been established for 20 years and are striving to be #1 in SA.PurposeThe brand, marketing and communications department of Company forms an integrated and dedicated team who ensures that all brand, marketing and communications functions are executed with the...

  • Communication Specialist

    2 weeks ago

    Pretoria, Gauteng, South Africa Femminit Recruitment Full time

    MINIMUM REQUIREMENTSGrade 12 with Mathematics as an inherent requirementCommunication/Marketing DegreeMust speak, write, proofread English on an expertly skilled level.Minimum 4 years' experience Communication, Marketing or Media.The brand, marketing and communications department forms an integrated and dedicated team who ensures that all brand, marketing...

  • Communication Specialist

    2 weeks ago

    Pretoria, Gauteng, South Africa Medihelp Full time

    What you will be doingYou will be responsible for creating an exciting, and solid communication plan, and captivating content for Medihelp's members. Your (extremely) strong writing and editing skills will come in handy when you create messages for mailers, newsletters, social media and informational and regulatory pieces.Is this you?You are a communication...

  • Communications Specialist

    2 weeks ago

    Pretoria, Gauteng, South Africa Nova Digital Marketing Solutions Full time

    Communication Specialist VacancyWe are looking for our next Nova Superstar Call Centre AgentMust have hardware or construction industry experienceQualifications:MatricRequirements:Must have hardware products or construction industry experienceCall center or sales rep experience in hardwareStrong communication skillsWilling to learnWork under pressureMust...

  • Communication Specialist

    2 weeks ago

    Pretoria, Gauteng, South Africa Medihelp Full time

    What you will be doing:You will be responsible for creating an exciting, and solid communication plan, and captivating content for Medihelp's financial advisers and corporate clients. Your (extremely) strong writing and editing skills will come in handy when you create messages for guides, brochures, product summaries, social media, videos, and websites.Is...

  • Communication Specialist

    2 weeks ago

    Pretoria, Gauteng, South Africa Medihelp Full time

    What you will be doingYou will be responsible for creating an exciting and solid communication plan, and captivating content for Medihelp's staff members. Your (extremely) strong writing and editing skills will come in handy when you create messages for internal mailers, social media and press releases. You will also be organising Medihelp's corporate social...

  • Communications Specialist

    2 weeks ago

    Pretoria, Gauteng, South Africa Qetello Holdings Full time

    The Communications Specialist plays a pivotal role within the organisation, tasked with developing and executing comprehensive communication strategies that reflect the organisation's identity and objectives. This individual will be responsible for managing both internal and external communications, ensuring that all messaging is clear, consistent, and...

  • Communication Specialist: Member Communication

    2 weeks ago

    Pretoria, Gauteng, South Africa Qetello Holdings Full time

    What you will be doing:You will be responsible for creating an exciting, and solid communication plan, and captivating content for the Client's members. Your (extremely) strong writing and editing skills will come in handy when you create messages for mailers, newsletters, social media, and informational and regulatory pieces.Is this you?You are a...

  • Communications Specialist

    2 weeks ago

    Pretoria, Gauteng, South Africa Chemonics International Full time

    Chemonics seeks a Communications Specialist the USAID Empower Southern Africa (ESA) project. ESA is a 5-year regional program that covers South Africa, Lesotho, Eswatini, Botswana, Namibia, Angola, Zimbabwe, Zambia, Malawi, Mozambique, Madagascar, Comoros and Sao Tome and Principe. The primary purpose of ESA is to increase the availability of, access to, and...

  • Community Management

    2 weeks ago

    Pretoria, Gauteng, South Africa beBee Professionals Full time

    beBee Professionals is looking for a Community Management & Tagging Specialist to join our team in Vereeniging.The successful candidate will be responsible for managing the company's online presence, including social media accounts, website content, and other digital channels. The Community Management & Tagging Specialist will also be responsible for...

  • Communication Specialist: Adviser and Corporate

    2 weeks ago

    Pretoria, Gauteng, South Africa Qetello Holdings Full time

    What you will be doing:You will be responsible for creating an exciting, and solid communication plan, and captivating content for the client's financial advisers and corporate clients. Your (extremely) strong writing and editing skills will come in handy when you create messages for guides, brochures, product summaries, social media, videos, and websites.Is...

  • Communication Specialist

    2 weeks ago

    Pretoria, Gauteng, South Africa Financial Sector Conduct Authority Full time

    Purpose of the Job:To support the FSCA's communication strategy through content generation, and the provision of editorial services for FSCA published material.The person appointed will report to the Departmental Head: Communication and Language Services.Key Performance Areas: Write, edit, and produce content for multiple channels. Draft speeches and...

  • Orders and Dispatch Supervisor

    2 weeks ago

    Pretoria, Gauteng, South Africa Specialist Confectionery Full time

    A specialist confectionery business is looking for a reliable Dispatch Supervisor to take charge of managing, organizing, and dispatching confectionery orders and products to its 21 branches in Gauteng.Must have a minimum of 3 years experience overseeing, coordinating, and handling orders in a demanding and high-volume settingMinimum of 3 years experience in...

  • Communication Specialist Member Communication

    2 weeks ago

    Pretoria, Gauteng, South Africa Medihelp Full time

    About the role: Responsible for creating an exciting and solid communication plan, and captivating content for Medihelp's medical aid members. Must have strong writing and editing skills to create messages for mailers, newsletters, social media, and informational and regulatory pieces.Essential functions of the job:Compile project plans for member...

  • Office Administrator

    2 weeks ago

    Pretoria, Gauteng, South Africa Specialist Confectionery Full time

    A specialist confectionery business in Pretoria requires a capable admin to perform various administration, reconciliation and monitoring roles of our business processes Must have at least 3 years experience in office administration Strong administration capabilities and high level of responsibility Excellent MS Office and PC skills, especially Microsoft...

  • Corporate Communication and Customer Engagement Specialist

    2 weeks ago

    Pretoria, Gauteng, South Africa Intercare Full time

    ABOUT Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Compassion, Excellence and Innovation define what we believe and who we...

  • Corporate Communication And Customer Engagement Specialist

    2 weeks ago

    Pretoria, Gauteng, South Africa Intercare Group Full time

    ABOUTIntercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Compassion, Excellence and Innovation define what we believe and who we are.Intercare...

  • Receiving Supervisor and Security Compliance

    2 weeks ago

    Pretoria, Gauteng, South Africa Specialist Confectionery Full time

    A specialist confectionery business in Gauteng requires a capable receiving supervisor and security compliance officer to perform various compliance, checking, receiving and other functions in our Pretoria production facility Must have at least 2 years experience in receiving / dispatching goods Strong administration capabilities and high level of...