Back Office Manager

2 weeks ago


Rosebank, Western Cape, South Africa RJPersonnel Full time
5years

  • Manage people efficiencies through leave management, headcount budget, fixed term contracts, staff movements, secondments, staff utilization
  • Negotiate and manage implementation of Service Level Agreements with business (Ombuds and Front Office)
  • Manage productivity and time management of the Credit operations team
  • Update policy with changes from internal and external audit recommendations
  • Ensure all policies and processes applied in the department support TCF and ethics initiatives
  • Identify gaps where the department can make changes that impact customers positively
  • Inspire / motivate staff by recognising and rewarding for optimum performance
  • Manage performance of individuals
  • Conduct monthly performance reviews for the subordinates
  • Provide corrective measures to address underperformance
  • Manage and resolve conflict amongst the team
  • Identify the training / coaching needs
  • Coordinate training needs with Training department
  • Create and maintain productive relationships with internal and external clients by providing advice and assistance
  • Create understanding of the 'real' versus 'perceived' need through experience and expertise while complying with company polices legislation and regulations

Qualifications and Experience:

  • Degree / Post grad with professional registration
  • 5 years Management experience


  • Rosebank, Western Cape, South Africa icaperecruitment@gmail Full time

    PA and Office ManagerClient owns a diversified portfolio with a wide range of retail, office and industrial tenants located throughout South Africa.Executive Management ServicesPosition ObjectiveTo provide quality assistance and support to the COO maintaining relevant schedules, administrative duties, general Executive team and office management support.The...

  • Office Manager

    2 weeks ago


    Rosebank, Western Cape, South Africa Measured Ability Group Holdings Full time

    South Africa - Gauteng, Rosebank**R R Annually Cost To Company (Negotiable)This large, multi-national group seeks a Career-orientated, workaholic, to manage the Chairman's life.***: - Degree essential***: - 7 years or more as a dedicated PA, Office Manager or Executive Assistant***: - Stable work history showing a long association with each of your...


  • Rosebank, Western Cape, South Africa Measured Ability Group Holdings Full time

    This large, multi-national group seeks a Career-orientated, workaholic, to manage the Chairman's life. Degree essential 7 years or more as a dedicated PA, Office Manager or Executive Assistant Stable work history showing a long association with each of your companies A Career Assistant and a workaholic who is genuinely prepared to work overtime Excellent...


  • Rosebank, Western Cape, South Africa Career Circuit Full time

    Requirements/SkillsRequirements:Female.Well-groomed front-line person.Minimum 5 years experience as a receptionist/admin person.Preferred experience within financial/corporate sector/architectural practice/engineering.Strong verbal and written communication skills.Literate Microsoft PowerPoint, Word, Excel.Well-organized.Superior problem-solving...

  • IT Asset Officer

    2 weeks ago


    Rosebank, Western Cape, South Africa SPARK Schools Full time

    SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa's first blended learning model, which elevates student achievement and provides the tools teachers need to serve their students...


  • Rosebank, Western Cape, South Africa HotelJobs Full time

    Key Responsibilities: Assist the Rooms Division Manager in daily operations, including staffing, scheduling, and training of front desk associates. Supervise the front desk team to ensure efficient and professional guest service delivery. Handle guest inquiries, complaints, and requests in a timely and effective manner, striving for guest satisfaction at all...

  • Collections Officer

    2 weeks ago


    Rosebank, Western Cape, South Africa 3Sixty Life Limited Full time

    3Sixty Life Limited has been underwriting life and assistance policies for groups and individuals since 1993. We are a registered life insurance business that offers a wide range of life and related products to groups and individuals.3Sixty Life is looking to appoint a Collections officer,Under Management of HOD, the Premium Collections Officer, Main...


  • Rosebank, Western Cape, South Africa Coco Safar Full time

    Minimum of 5 years Management experienceCoordinate daily Front of the House and Back of the House restaurant operations.Superior service and maximize customer satisfaction.Respond efficiently and accurately to customer complaints.Review product quality and quantity, by doing daily stock counts and placing orders.Organize and supervise shifts, leasing with...

  • Collections Officer

    2 weeks ago


    Rosebank, Western Cape, South Africa 3Sixty Life Limited Full time

    3Sixty Life Limited has been underwriting life and assistance policies for groups and individuals since 1993. We are a registered life insurance business that offers a wide range of life and related products to groups and individuals.Under Management of the HOD, the Premium Collections Officer (debit Order), will have the following responsibilities...


  • Rosebank, Western Cape, South Africa Jenrec Full time

    Call all top achiever IT or Engineering GradsBe part of a master brain team who builds technology to build better business. Bringing together smart people, trusted technology, and years of experience for fast delivery and solutions that work.This software house provides solutions locally and abroad and they have extensive experience in retail and wholesale...

  • Creditors Clerk

    2 weeks ago


    Rosebank, Western Cape, South Africa HotelJobs Full time

    High end Restaurant Group based in Rosebank is looking for a Creditors Clerk to join our Back Office administrator team:Requirements: Must have experience in capturing supplier invoices Reconciling supplier statements to ledgers Must have experience working on Pastel Must be able to work with various companies Someone who works well in a team. Can handle a...

  • Finance Officer

    2 weeks ago


    Rosebank, Western Cape, South Africa AJ Personnel Full time

    Main purpose of the job: To provide administrative, operational, and financial support in compliance with WHC policies and regulationsLocation:- Rosebank, JohannesburgKey performance areas: Reconcile project credit cards and petty cash/advances and ensure payment Liaise with the WHC finance and contracts team on a regular basis to ensure consistent, clear...

  • Training Officer

    2 weeks ago


    Rosebank, Western Cape, South Africa FinIT Select Staffing Full time

    Training OfficerAs a Training Officer, you're a critical part of the team. We'd need you to be ascommitted as we are to: A strong and deliberate focus on ethical and accountable behaviours. Treating our staff, our colleagues, customers and merchant partners with care andrespect. Good governance and leadership accountability. A culture that is transparent and...


  • Rosebank, Western Cape, South Africa Valor reimagining hospitality Full time

    Hotel: voco, The Bank, Rosebankvoco, The Bank, is not just a hotel; it's an experience crafted with care and delivered with passion. Managed by Valor Hospitality Partners, we are dedicated to providing exceptional service and creating memorable moments for our guests.Responsibilities: Greet and welcome guests as soon as they arrive at the hotel Check guests...


  • Rosebank, Western Cape, South Africa De Beers Group of Companies Full time

    Company Description Global Shared Services (GSS) is a critical asset for Anglo American and De Beers enabling the delivery of functional service work for Finance & People Services to all Business Unit and Group Functions.The vision for Global Shared Services (GSS) is to be an exceptional Shared Services organisation, with inspired people, delivering flawless...

  • Facilities Manager

    2 weeks ago


    Rosebank, Western Cape, South Africa Ability Recruitment Full time

    Permanent JHB00282 Property Gauteng, Rosebank R R Monthly Cost To Company responsible for all aspects relating to Soft Services, Building Services, Technical Management, OHS, Utilities and Capital Expenditure. This will incorporate evaluating and maintaining policies, budgets and cost management, contracts and standards through execution, supervision and...


  • Rosebank, Western Cape, South Africa SPARK Schools Full time

    SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa's first blended learning model, which elevates student achievement and provides the tools teachers need to serve their students...


  • Rosebank, Western Cape, South Africa Cartrack Full time

    Listing reference: cartr_000523Listing status: Online-Position summaryIndustry:IT & InternetJob category:Other : Human Resources and RecruitmentLocation:RosebankContract:PermanentRemuneration:NegotiableEE position:NoIntroduction The Organizational Design Officer plays a critical role in shaping and optimizing the structure and efficiency of the organization....


  • Rosebank, Western Cape, South Africa Eagle's Recruitment Full time

    Reservations Consultant - Multiple Game Lodges - Head Office RosebankREQUIREMENTS - QUALIFICATIONS AND SKILLSGrade 12 (essential)Qualification in Tourism or Hospitality (advantageous)- 5 years' experience as a Reservations Consultant in Hotels & 5 Game Lodges_ or in similar role (essential) Excellent grasp of the English language & communication...


  • Rosebank, Western Cape, South Africa HRInsync Full time

    Contact Centre ManagerCompanyA well-established International Company in the Travel Industry is looking for Contact Centre Manager to join their team.PurposeWorking alongside the Managing Director and global stakeholders, the Contact Centre Manager is responsible for leading and managing a world-class Contact Centre environment. This role focuses on...