Field Service Administrator/Service Coordinator – Centurion
2 weeks ago
Job Title: Administrative Support Coordinator
Company: Guardian Recruiting
This role falls under the Service Manager's supervision and closely collaborates with the Finance Director and Business Relationship Manager, providing vital in-house support for the Service Department's operations. The position involves a variety of administrative tasks that ensure smooth functioning outside of the conventional office environment.
- Confirmation of work orders
- Verification of billable hours
- Accurate preparation of invoices for scheduled service work and breakdowns
- Processing subcontractor invoices and allocating them to relevant service jobs
- Logistical support in managing service calendars and coordinating work schedules
- Arranging travel accommodations for the Service Department
- Assistance in preparing quotations and reports
- Compilation of meeting agendas and minutes
- Interdepartmental communication and stakeholder liaison
- Expense tracking for the Service Department
- Collaboration with Spare Parts Department for spare parts order monitoring
- Office supplies and services procurement
- Scheduling coaching and training for service technicians in coordination with Service and Operations Managers
- Communication with international suppliers regarding service warranty matters
Minimum Requirements:
- Basic knowledge of technical service operations advantageous
- Matric or Equivalent qualification
- Bilingual proficiency in English and Afrikaans (verbal and written)
- Proficiency in MS Office, including Microsoft Outlook
- Experience with Pastel software
- Valid driver's license
- 2-3 years of related experience
- Vibrant, experienced, and organized individual with strong administrative skills
- High attention to detail and accuracy
- Effective communication and organizational abilities
Please be informed that your application submission for this role implies consent for Guardian Recruiting to utilize it in the recruitment process for the specific position. Your details may be shared with relevant stakeholders.
Only shortlisted candidates will receive further communication. If you do not receive feedback within two weeks, consider your application unsuccessful.
All job postings adhere to our Client's BEE requirements. Kindly provide certificates upon request only.
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