Qualitative Insights Specialist
Found in: beBee S ZA - 1 month ago
Job title : Qualitative Insights Specialist – Bellville jobs in Western Cape
Job Location : Western Cape, Bellville
Deadline : April 26, 2024
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Role Purpose
Delivery of consumer insights to support the Metropolitan business towards the fulfilment of its purpose and strategic intent.Requirements
Degree in Business, Economics, Psychology, Sociology, Anthropology, Behavioural Economics, Statistics or a related discipline Post-graduate degree in Business, Economics, Psychology, Sociology, Anthropology, Behavioural Economics Statistics or a related discipline (advantageous) 3 years’ experience in designing and delivering consumer insights initiatives in a business context Experience with various qualitative research methods Demonstrable experience in lateral thinking for application in a business contextDuties & Responsibilities
Ensure a clear understanding of needs across the business, and identify unexpressed consumer insights needs to advance client centricity Apply best-fit qualitative research methodologies and approaches to meet consumer insights outcomes across varied projects Manage/collaborate with external service providers as applicable Conduct end to end qualitative research in support of business objectives. In collaboration with quantitative specialists, apply and appropriately combine various methodologies towards achieving outcomes effectively and cost efficiently. Disseminate insights and present findings to relevant stakeholders to inform business decision-making. Craft insights in an easy to consume story driven format across multiple reporting / sharing platforms (e.g. insight cards, presentations, infographics and more) Guide and advise business stakeholders appropriately Build and maintain exceptional relationships with all internal and external stakeholders Manage stakeholder expectations and ensure that needs are consistently and reliably met within acceptable time frames Encourage innovation and educate business stakeholders on the value and importance of applying consumer insights in the business Make recommendations to improve client experience Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service Contribute to a positive work climate and culture Demonstrate drive and energy towards continuous personal development to stay at the forefront of the field Contribute towards innovation, change agility and collaboration within the team Contribute to enhancing cost effectiveness of insights solutions Utilise insights to understand and increase the value of clients and support the opportunities aimed at optimising revenueCompetencies
Business Acumen Client/ Stakeholder Commitment Drive for Results Innovation Goal-orientation Collaboration Impact and Influence Self-Awareness and Insight Diversity and Inclusiveness Lateral Thinking Problem Solving Virtual Collaboration*Sales / Retail / Business Development jobs in south africa
*Qualitative Insights Specialist – Bellville in Bellville
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