Customer Service Representative
Found in: beBee S ZA - 3 weeks ago
Job title : Customer Service Representative jobs in Gauteng
Job Location : Gauteng, Johannesburg
Deadline : April 04, 2024
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Purpose
This role executes the customer contract, works internally and externally to maximize customer satisfaction through effective contract delivery and promotes revenue generation and profitabilityKey Missions
We are hiring for Customer Service Representative based at Johannesburg.Main Responsibilities:
Manage all customer contact relating to operational activities within the Southern and Eastern Africa Sub-region. Monitor SLA performance and be the voice of client to ensure that client satisfaction levels are maintained and improved. Create and maintain customer SLA documents. Management of order expectations, customer order status and maintaining customer WIP tables. Utilize various internal systems to process customer actions (change request/ artwork originations/ none complaint reports). Ensure pipeline accuracy by providing sales teams with regular customer feedback and weekly Revenue reports. Communicate customer requirements internally, chasing progress with all departments (Manufacturing, Service Center, Sales, Technical Support.) Develop specialized knowledge of ERP systems to process orders (AX). Ensure that all order entry, invoice, dispatch specifications are entered and processed in an accurate and timely fashion. Invoicing based on the incoterm agreed with the customer.Ensure compliance of key procedures by internal and external stakeholders, including :
Regional escalation management Quality/complaints handling a client response. Change request coordination and billing. PO acceptance / compliance Represent IDEMIA at client meetings. Follow and maintain Oberthur HR values, processes, and policies.*Customer Service jobs in south africa
*Customer Service Representative in Johannesburg
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Customer Services Representative
1 day ago
Johannesburg, South Africa Stryker Full time**Why customer service at Stryker?**: Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need....
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Customer Support Representative
6 days ago
Gauteng, South Africa Hi-Tech Recruitment Full time**Gauteng**, Gauteng** **R 20000 - R 25000 Monthly Cost To Company (20 days leave/Company KPI Bonuses)** Are you passionate about helping customers succeed and wanting to thrive in a innovative environment? My Client is looking for a Customer Support Representative to be onsite in office If you are open to this and have the below requirements, please...
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IT Customer Service Analyst
Found in: Talent ZA C2 - 18 hours ago
Johannesburg, South Africa Cool Ideas Service Provider Full timeCool Ideas, leading ISP in Rosebank Johannesburg requires an IT Customer Service Analyst to join our teamJob Functions: Logging of incoming ticketsHandle first line troubleshootingCustomer service calls (All departments)Provide technical supportEscalations of queriesWilling to perform shift workProvide follow up supportExperience and Knowledge...
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Customer Service/Back-Office Representative for a US Insurance Company
Found in: beBee S ZA - 3 days ago
Gauteng, South Africa Anchora Full timeHello! Join us as a Customer Service/Back-Office Representative and become the frontline of support for one of our clients in the US insurance industry. This role involves handling various tasks related to policy administration, data entry, document ma... Requirements: • Proven experience in the US insurance...
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Customer Service Call Centre Representative
Found in: Talent ZA C2 - 1 week ago
Johannesburg, South Africa Isilumko Staffing Full timeJoin the exciting world of craft brewingA leading brewery company known for its exceptional beers and commitment to customer satisfaction. We're seeking dedicated individuals to join our dynamic team as Customer Service Call Centre Representatives in an ad hoc capacity. If you're a beer enthusiast with excellent communication skills and a passion for...
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Customer Service Call Centre Representative
Found in: Talent ZA 2A C2 - 1 week ago
Johannesburg, South Africa Isilumko Staffing (JHB) Full timeJoin the exciting world of craft brewingA leading brewery company known for its exceptional beers and commitment to customer satisfaction. We're seeking dedicated individuals to join our dynamic team as Customer Service Call Centre Representatives in an ad hoc capacity. If you're a beer enthusiast with excellent communication skills and a passion for...
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Customer Care Representative
3 days ago
Johannesburg, South Africa Ria Full timeWe are looking for an enthusiastic Customer Services Representative to join our friendly team. In this role, you will provide information to our customers about their transactions and resolve general queries they may have. Your main responsibilities will include but will not be limited to: - Reviewing and correcting data of incorrectly processed...
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Customer Service Agents
Found in: Talent ZA 2A C2 - 1 week ago
Johannesburg, South Africa Hlabahlosile Full timeAvailable position for Customer Service Agents in SpartanRequirementsMust have matricMust come from technical background/call centre in breakdown assistanceClient service representative experience2 years in call centre for breakdown assistanceMust have knowledge of CRM systems and practices
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Customer Service Agents
Found in: Adzuna ZA B C2 - 2 days ago
Johannesburg, South Africa Adzuna ZA B C2 Full timeAvailable position for Customer Service Agents in SpartanRequirementsMust have matricMust come from technical background/call centre in breakdown assistanceClient service representative experience2 years in call centre for breakdown assistanceMust have knowledge of CRM systems and practices
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Customer Relationship Representative
4 days ago
Johannesburg South, South Africa Nucom Resources Full timePharmaceutical Manufactures in Johannesburg, Roodepoort is Currently looking for an aspiring Pharmaceutical Sales Representative to promote our innovative as well as results-oriented products and help us improve the lives of our customers. If you are highly motivated, results-oriented professional looking for an exciting opportunity in the pharmaceutical...
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Customer Service Agent
3 days ago
Johannesburg, South Africa GP Consult Full timeGauteng, JHB - Eastern Suburbs - R 8000 - R 10000 Monthly Basic Salary (Medical aid and Provident fund ) **Customer Service Agent - Automotive - Kempton Park** **Job Description**: - Manage large amount of incoming/ outgoing calls - Generate red alerts and escalation to higher management within reasonable time frame - Building sustainable relationship and...
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Customer Service Agent
4 days ago
Johannesburg, South Africa Staff Solutions Full timeOur client in the Truck Industry is seeking a Customer Service Agent with a technical/call-center background in breakdown assistance. This position will be based at their HQ in Isando. **Duties**: - Manage a large number of incoming/ outgoing calls. - Generate red alerts and escalation to higher management within a reasonable time frame. - Building...
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Customer Service Agent
3 days ago
Johannesburg, South Africa Staff Solutions Full timeOur client in the Automotive (Truck) Industry is seeking a Customer Service Agent to join their team at their HQ in Johannesburg. - Manage large amount of incoming/ outgoing calls - Generate red alerts and escalation to higher management within reasonable time frame - Building sustainable relationship and trust with customer through interactive...
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External Sales Representative
Found in: Talent ZA 2A C2 - 1 week ago
Johannesburg, South Africa Service Solutions Full timeExternal Sales Representative - Product SpecialistOur client, South Africas leading importer, manufacturer and supplier of mobility goods and aids for the elderly and our head office is Parklands North. They advertise and sponsor programs extensively on DSTV to generate enquiries for their products and their call centre consultants book appointments for...
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Customer Service Specialist
7 days ago
Johannesburg, South Africa Stryker Full time**Why customer service at Stryker?**: Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need....
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Customer Service Agent
3 days ago
Johannesburg North, South Africa SydSen Recruit Full timeGauteng, Johannesburg North - R8K - R10K Monthly Basic Salary (Medical Allowance + Provident Fund ) Customer Service Agent (Automotive) - Kempton, Johannesburg My client in the Automotive Industry is seeking a Customer Service Agent to join their team based in Johannesburg. **Minimum Requirements**: - MUST have Truck breakdown assistance experience -...
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Customer Support Representative
4 days ago
Johannesburg, South Africa Jobs4All Full timeTASKS - Assist customers with product enquiries, troubleshooting technical issues, and resolving account-related concerns. - Guide customers through product onboarding and provide training and support resources as needed. - Collaborate with internal teams to escalate complex issues and follow up on resolutions. - Document customer interactions, feedback, and...
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Customer Service Intern
Found in: Talent ZA C2 - 1 week ago
Johannesburg, South Africa Stryker Full timeWhy customer service at Stryker?Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need....
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Customer Service Administrator
4 days ago
Johannesburg, South Africa Sea Horse View TA Extraordinary Futures Full timeIn a world of uncertainty, here is a rock-solid career opportunity with a long-established, highly reputable company that has thrived in every economic climate and that is at the forefront of aviation. Harness your skills in customers support, dealing with customers, processing requests and quotations and dealing with procurement and stock...
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Customer Service Agent
Found in: beBee S ZA - 3 weeks ago
Gauteng, Johannesburg, South Africa BCE Foodservice Equipment Full timeBCE Foodservice Equipment’s job vacancy, Career and Recruitment Job title : Customer Service Agent -Sale jobs in Gauteng Job Location : Gauteng, Johannesburg Deadline : May 05, 2024 Quick Recommended Links Jobs by Location Job by industries Our Company is currently seeking the skills and expertise of a vibrant and energetic Customer Service Agent,...