IT Customer Service Analyst
2 weeks ago
- Logging of incoming tickets
- Handle first line troubleshooting
- Customer service calls (All departments)
- Provide technical support
- Escalations of queries
- Willing to perform shift work
- Provide follow up support
- A minimum of 12 months Call Centre experience
- A minimum of 12 months Customer Service experience
- ISP Technical Experience
- The ability to work under pressure
Information Technology related qualification
-
Customer Education and Services
4 days ago
Johannesburg, South Africa Ntiyiso Consulting Group Full time**Multiple Openings in Customer Education & Services!** **Do you have a passion for empowering others and building lasting customer relationships?** We're seeking talented individuals for our Customer Education and Services role! **The Roles**: - **Engagement Manager (7+ yrs exp)**_ Lead our customer education and services team, develop strategic...
-
IT Service Desk Analyst
3 weeks ago
Johannesburg, South Africa Ad Talent Africa Full timeLooking for an IT Service Analysts who can provide fast and useful technical assistance on computer systems.Duties:Serve as a first point of contact to internal customers seeking technical assistancePerform remote trouble shooting through diagnostic techniques and pertinent questionsDetermine the best solution based on the issues logged by the internal...
-
Data Analyst
2 weeks ago
Johannesburg, South Africa Sabenza IT Full timeData Analyst Data Consultant - IT Johannesburg - Gauteng - South Africa Join the retail revolution with our clients, a leading and innovative player in the retail industry who are currently in search of a Data Analyst based in Sandton. Experience a diverse environment with a fantastic Hybrid model and benefits. **Requirements**: - 3-year related degree...
-
Senior Customer Technical Services Analyst
5 days ago
Johannesburg, South Africa Mastercard Full timeOur Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
-
CRM Data Analyst
5 days ago
Johannesburg, South Africa Total IT Recruitment Full time**Role Purpose** - Assist company with building and maintaining clients for life, using consumer relationship management software to analyse customer data, making recommendations regarding client experience initiatives - Analyse data and create reports that will help company to better understand their clients and be the liaison between employees and the CRM...
-
Customer Solutions Analyst
7 days ago
Johannesburg, South Africa Adcorp Holdings Full time**Synopsis** We are excited to inform you that one of our clients in the logistics industry is looking for a Customer Solutions Analyst to engage with customers to resolve issues and concerns related to order management, order status, claims, returns and refusals queries. To serve as the primary point of contact internally sales and business units and...
-
Shared Service Analyst
1 day ago
Johannesburg, South Africa Webhelp Full timeWebhelp is looking for a dedicated and collaborative Shared Service Analyst (Logistics) to join our inclusive and welcoming team. This full-time shared service analysis role is based in Johannesburg, South Africa and comes with a favourable salary and many excellent benefits. As a skilled and attentive Shared Service Analyst, you will be responsible for...
-
Customer Solutions Analyst
1 week ago
Johannesburg, South Africa TalentCru Full timeWe are excited to inform you that one of our clients in the logistics industry is looking for a Customer Solutions Analyst to engage with customers to resolve issues and concerns related to order management, order status, claims, returns and refusals queries. To serve as the primary point of contact internally sales and business units and physical logistics...
-
Customer Solutions Analyst
3 weeks ago
Johannesburg, South Africa TalentCru Full timeWe are excited to inform you that one of our clients in the logistics industry is looking for a Customer Solutions Analyst to engage with customers to resolve issues and concerns related to order management, order status, claims, returns and refusals queries. To serve as the primary point of contact internally sales and business units and physical logistics...
-
Shared Service Analyst
6 days ago
Johannesburg, South Africa Webhelp Full time**Job Advert** Webhelp is looking for a dedicated and collaborative Shared Service Analyst (Logistics) to join our inclusive and welcoming team. This full-time shared service analysis role is based in Johannesburg, South Africa and comes with a favourable salary and many excellent benefits. As a skilled and attentive Shared Service Analyst, you will be...
-
Assistant Treasury Analyst
3 weeks ago
Johannesburg, South Africa IT Ridge Technologies Full timeWe are seeking an Assistant Treasury Analyst. The Assistant Treasury Analyst assists and supports the Treasurer, Treasury Manager and Treasury Analyst with funding requests locally and internationally, cash management, treasury projects and all other tasks in the treasury department.Role Responsibilities: InternationalUpdate and maintain monthly interest...
-
Assistant Treasury Analyst
3 weeks ago
Johannesburg, South Africa IT Ridge Technologies Full timeWe are seeking an Assistant Treasury Analyst. The Assistant Treasury Analyst assists and supports the Treasurer, Treasury Manager and Treasury Analyst with funding requests locally and internationally, cash management, treasury projects and all other tasks in the treasury department.Role Responsibilities: InternationalUpdate and maintain monthly interest...
-
Assistant Treasury Analyst
1 week ago
Johannesburg, South Africa IT Ridge Technologies Full timeWe are seeking an Assistant Treasury Analyst. The Assistant Treasury Analyst assists and supports the Treasurer, Treasury Manager and Treasury Analyst with funding requests locally and internationally, cash management, treasury projects and all other tasks in the treasury department. Role Responsibilities: International Update and maintain monthly...
-
Msp - Security Analyst
3 weeks ago
Johannesburg, South Africa My It Crew Full time**This is an in-office position.** Ready to get off the IT machine and come be part of a team where you are more than a cog in the wheel? My IT Crew is the place where everyone gets a voice and new ideas are welcomed. Sound like this could be your new home? Keep reading. My IT Crew has been a leader in the Managed Service provider space since 2016. We...
-
Senior Service Desk Analyst
7 days ago
Johannesburg, South Africa Six Sense Full timeGauteng, JHB - Northern Suburbs - R550,000 CTC Annually Cost To Company (Market related) The Senior Service Desk Analysts are responsible for the day to day ‘business as usual’ operational co-ordination of the team; must have excellent customer care and communication skills as you will be dealing with all levels of customers within...
-
Technical Scheduler for a Electronics Service Center
15 hours ago
Johannesburg, South Africa Samsung Customer Care Center Full timeSupports field teams with technical support Monitoring all technical requests received Acknowledge of technical request from customer or Supporting structures Troubleshoot technical issues Diagnose and assist with technical issue Resolve technical issue or refer to service delivery agent and service coordinator for further assistance Updating...
-
Risk Analyst
3 weeks ago
Johannesburg, South Africa IT Ridge Technologies Full timeThe purpose of this position is to assess, monitor and manage credit risk exposures in line with the company's risk toleranceDetailed Description :Analyze, assess and evaluate financial, market and business information in order to report on credit risk to facilitate informed decision making on the foreign exchange, gold and other fixed-income reserve...
-
Sr Analyst, Customer Support Operations
5 days ago
Johannesburg, South Africa TransUnion Full timeTransUnion's Job Applicant Privacy Notice **What We'll Bring**: 3+ years experience in Customer Service, Client Services, Operations, Product Management, and/or Business Development. MS Office Suite Efficient in PowerPoint, Word and Excel Ability to use MS Teams, Skype and Zoom Team player, Quick learner and with strong attention to detail. **What...
-
Executive: Information System Lead
15 hours ago
Johannesburg, South Africa IT Ridge Technologies Full time**Key performance areas** - Partner with the shared services business units to ensure their information system requirements are fully understood and deliver the requisite functionality, aligning with the business strategic requirements. - Ensure the business get appropriate systems support in the form of support, issue resolution and service requests. -...
-
Customer Services
6 days ago
Johannesburg, South Africa Unique Personnel Full time**Job Number** - 71201 **Job Type** - Temp Contract **Job Title** - Customer Services **Computer Skills** - SAP,MS Office **Industry** - Manufacturing **City** - Johannesburg (Incl. Northern Suburbs) **Province** - Gauteng - General Commerical Duties: - Receiving order from customer or rep- - 2. The order is captured on SAP. (creating order...