Customer Services Representative

1 week ago


Johannesburg, South Africa Stryker Full time

**Why customer service at Stryker?**:
Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need. Stryker is also consistently listed as a ‘Best Place to Work’ and offers great benefits and perks - like tuition reimbursement and a wellbeing program (*Benefits vary by country)

**Position Summary**:
The representative is an entry level Customer Service position and a junior member of the team. The role is expected to carry out basic duties.

Some experience and knowledge of working in a customer service environment is expected, however it is assumed that they would be trained and will develop experience on all aspects of the role over time. Some amount of oversight would be required to guide them.

**Essential duties & responsibilities**
- Processing orders, credits, loan kit queries, repair order requests
- Arranging returns and collections and handling proof of delivery and pricing requests
- Proactively communicating with internal & external customers
- Investigating and resolving invoice disputes
- Logging and follow up of issue resolution and related communication back to the customer

**Know someone at Stryker?**:
**About Stryker**:
Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes.



  • Johannesburg, South Africa Ciazcon Full time

    Currently we are searching for a Customer service representative for Johannesburg, South Africa. **Responsibilities of this Post**: Listening to customer concerns and providing information, answers, or responses. Ensuring customer satisfaction. Obtaining and correctly capturing of customer information. Handling customer complaints and processing...


  • Johannesburg, South Africa Ciazcon Full time

    Currently we are searching for a Customer service representative for Johannesburg, South Africa **Responsibilities of this Post**: Portraying a positive company image and engaging in professional and friendly communications with customers. Actively listening to customer needs and enquiries to determine appropriate action to be taken. Establishing and...


  • Johannesburg, South Africa Ciazcon Consulting Full time

    **CUSTOMER SERVICE REPRESENTATIVE**: - Ciazcon Consulting- Published- September 9, 2024- Location- Johannesburg, South Africa- Category- Customer Service / Reservations / Telecalling- Job Type- Full-time**Description**: Currently we are searching for a Customer Service Representative for Johannesburg, South Africa. Responsibilities of this Post: - Ensure...


  • Johannesburg, South Africa Ciazcon Full time

    Currently we are searching for a Customer service representative for Johannesburg, South Africa. **Responsibilities of this Post**: Handle customer queries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Ensure that administrative duties are accurate and timely. Liaise with multiple departments...


  • Johannesburg, South Africa South African Bankers Services Company Pty Ltd Full time

    Job Description: You will be joining RPP Business Support Team reporting into the Head of Real Time Payments. Your role will require you to provide professional administrative service to the Business Head and the team by providing support on a tactical and operational level. As the Customer Service Representative joining the RPP Business Support Team...


  • Johannesburg, South Africa Ciazcon Full time

    Currently we are searching for a Customer service representative for Johannesburg, South Africa. **Responsibilities of this Post**: Handle customer queries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Liaise with multiple departments effectively to get the correct information to clients. Ensure that...


  • Johannesburg, South Africa Ciazcon Full time

    Currently we are searching for a Customer service representative for Johannesburg, South Africa. **Responsibilities of this Post**: Portraying a positive company image and engaging in professional and friendly communications with customers. Actively listening to customer needs and enquiries to determine appropriate action to be taken. Establishing and...


  • Johannesburg, South Africa Pollock and Associates Full time

    Customer Service Representative Manufacturing Johannesburg North, Johannesburg - Gauteng - South Africa Lead the charge in delivering unparalleled customer satisfaction across Southern and Eastern Africa. You will be responsible for ensuring seamless order administration and exceptional customer experiences. With a minimum of 5 years of experience in a...


  • Johannesburg, South Africa SD Direct Marketing Full time

    **SALES REPRESENTATIVES JOB !!** Are you enjoying working with others and being a part of a marketing and sales team that is hardworking and dedicated, then you may be a great fit for the entry level Sales and Marketing Representative open, We have a fun office culture that is like no other. The opportunities for our marketing and sales team are endless. We...


  • Johannesburg, South Africa Ciazcon Full time

    Currently we are searching for a Customer service Representative for Johannesburg, South Africa. **Responsibilities of this Post**: Providing help and advice to customers using your organization’s products or service. Investigating and solving customer’s problems. Keeping accurate records of discussions or correspondence with customers. Give reference...


  • Johannesburg, Gauteng, South Africa Bianca consulting Full time

    Customer Service Representative Job DescriptionProvide exceptional customer service to ensure a positive dining experienceGreet guests and take meal orders in a timely and efficient mannerCommunicate effectively with the kitchen staff to ensure accurate order fulfillmentThe ideal candidate will have experience working in a fast-paced restaurant environment...


  • Johannesburg, South Africa Boosta Full time

    Boosta is hiring! We are urgently looking for Customer Service Representatives to join the Boosta Family. This is remote work. **Responsibilities**: - Dealing with complaints, providing solutions via the chat and phone: follow-up cases - Dealing with payment issues - refunds, payment block, verification of users - Working with writers - Dealing with CRM...


  • Johannesburg, Gauteng, South Africa Global Connect Recruitment Full time

    **Job Title:** Customer Service RepresentativeAbout the Role:We are seeking a highly motivated and results-driven Customer Service Representative to join our team at Global Connect Recruitment. As a key member of our sales team, you will be responsible for selling life insurance telephonically and achieving sales targets.About You:To succeed in this role,...


  • Johannesburg, South Africa Ciazcon Full time

    Currently we are searching for a Customer service representative for Johannesburg, South Africa. **Responsibilities of this Post**: Establishing and maintain long lasting relationships with current clients. Capturing orders for clients. Coordinate communication with internal departments to ensure that clients expectations are met. Communicating delivery...


  • Johannesburg, South Africa Stryker Full time

    **Why join Stryker?**: Looking for a place that values your unique talents? Discover Stryker's award-winning culture. We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational...


  • Johannesburg, South Africa Advanced Call Center Technologies, LLC Full time

    Advanced Call Center Technologies is seeking Customer Service Representatives to join our team. ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career. We succeed together! In this role you will be the voice of the company, through positive interactions, you can make a...


  • Johannesburg, South Africa Boosta Full time

    Boosta is hiring! We are urgently looking for students and young graduates for Customer Service Representatives to join the Boosta Family. This is remote work. **Responsibilities**: - Dealing with complaints, providing solutions via the chat and phone: follow-up cases - Dealing with payment issues - refunds, payment block, verification of users - Working...


  • Johannesburg, Gauteng, South Africa UDM International Ltd Full time

    We are UDM International Ltd, a dynamic and innovative sales and marketing company, seeking vibrant and energetic individuals to join our team as Customer Service Representatives.The successful candidate will have the opportunity to grow within the company, with a comprehensive 12-week training program provided to equip them with the necessary skills and...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    Isilumko Staffing (JHB) is seeking a highly skilled Customer Service Representative to join their team in Sandton on a 3-month contract.The ideal candidate will have:A Matric qualificationNo less than 2 years of experience within banking / financial services customer care / inbound call centreA BCOM degree in Banking / Finance / Accounting / Auditing /...


  • Johannesburg, South Africa Complement Recruitment Full time

    Internal Sales Agent Customer Service Representative Salary: Fixed Term Contract R15-20k Per Month Purpose of Position: Complement Recruitment are recruiting for an internal sales agent and customer service representative, one based in Germiston Johannesburg Gauteng and the other in Brits, North West. Both are Fixed Term Contracts, starting 25...