Help Desk Coordinator

**Help Desk Responsibilities**: - Monitor VRU's and IVR's on an hourly basis - Update remote users with corporate antivirus software and any other software updates when applicable - Create, troubleshoot and resolve work orders - Troubleshoot user issues - Monitor Track IT ticketing system - Answer Help Desk line - Follow up on work orders with requestors -...

About the RoleThe Help Desk Technician is responsible for providing technical support to employees, troubleshooting hardware and software problems, and coordinating repairs with vendors.Key Responsibilities:Help Desk Support: Provide technical support to employees, troubleshoot hardware and software problems, and coordinate repairs with vendors.Software...

We are looking for a competent IT help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To solve IT user queries and problems. Provide high level support on complex problem resolution, advise on new established systems and train...

**IT Help Desk Technician Job Description**Qetello Holdings is recruiting for an IT Help Desk Technician to join our team. The successful candidate will be responsible for providing technical support to customers, identifying trends in customer issues, and recommending proactive solutions or process improvements.Key Responsibilities:Provide timely and...

**Job Advert Summary**: Reporting to the Lead DevSecOps Engineer, this role will provide user administration support on desktop, cloud and account management. Also, administer the organization’s Help Desk Ticketing software and triage and assign tickets. **Minimum Requirements**: **Education**: - Post matric qualification **Experience**: - Knowledge of...

About the RoleAt Bidvest International Logistics, we are seeking a highly skilled and experienced Help Desk Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our end-users.Key ResponsibilitiesProvide first-level technical support via phone, email, and remote access.Analyze...

Job DescriptionWe are looking for a skilled Service Delivery Coordinator to join our Technical Service Team at ITC Worldwide, LTD. In this role, you will be responsible for ensuring seamless technology operations, resolving customer issues, and delivering high-quality services.The ideal candidate will have a strong understanding of IT service management...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: To solve IT user queries and problems, provide high level support on complex problem resolution, advise on new established systems and train...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To solve IT user queries and problems, provide high level support on complex problem resolution, advise on new established systems and train...

This is an **IN-OFFICE** position. You must live within a 1 hour commute of our office. This position will work from **9 a.m. to 6 p.m. Eastern Standard Time**. (New York City time zone) Ready to get off the IT machine and come be part of a team where you are more than a cog in the wheel? My IT Crew is the place where everyone gets a voice and new ideas...

**Responsibilities**: - Perform remote troubleshooting through diagnostic techniques and pertinent questions - Determine the best solution based on the issue and details provided by customers - Walk the customer through the problem-solving process - Direct unresolved issues to the next level of support personnel - Provide accurate information on IT products...

Network Monitoring Operator - Help Desk & Technical Support - JHB North Minimum requirements: - Relevant IT qualification (required) - ITIL V4 Foundation (required) - Incident Management certified (required) - A (Advantage) - N (required) - 3 Years’ Experience in IT and customer service desk related work environment - Must have own car - Shift...

NTT Data seeks a dedicated and customer-focused Junior IT Help Desk professional to provide exceptional support services.Key Areas of ResponsibilityOffer expert technical assistance and support to users, ensuring high levels of satisfaction and loyalty.Utilize an incident and problem management database to track and resolve user queries and issues...

About the Role">We are looking for a dedicated and detail-oriented Junior IT Help Desk professional to join our team at NTT Data.Primary Responsibilities">Provide timely and effective support to users experiencing technical difficulties, ensuring minimal disruption to their work.Maintain accurate records of incidents and problems, utilizing the service desk...

The National Service Desk Manager is responsible for managing daily operations of the service desk, managing the service desk team, representing the team to other stakeholders, and helping to ensure that the service desk is constantly developing and improving. The National Service Desk Manager should have a solid technical background combined with customer...

**POSITION: FRONT DESK COORDINATOR** **LOCATION: ROODEPOORT, GAUTENG** **INDUSTRY: BEAUTY AND AESTHETIC CLINIC** **APPLICATION REQUIREMENTS**: - Qualified Beauty Therapist - 2 years+ Beauty Industry Front Desk Experience - Reside in West Rand, Gauteng - Salon Software experience: Spa Guru and or Chidesk loyal #hardworking #honest #positiveattitude...

**Essential Job Functions**: - Performs staff scheduling to ensure Help Desk coverage during normal business hours and on-call support as required - Provide staff support for administrative tasks - Monitor problem management database and follows up with assigned personnel to ensure timely resolution of problems - Maintain a central source of information...

**Role Summary** **Responsibilities** As IT Service Desk Analyst, you will report to the South Africa IT Manager, and this position will encompass a number of key areas: - End user support, involving helping to identify, troubleshoot and resolve issues on all systems - Manage help requests via a Help Desk ticketing system and perform resolution - Monitor...

Gauteng, JHB - Northern Suburbs - R 18000 - R 20000 Monthly Basic Salary**Position**: Helpdesk Co-ordinator - IT Managed Services Company **Location**: Fourways A leading IT Managed Services company is looking for a Helpdesk Co-ordinator to join their dynamic and friendly team! Great opportunity to grow and develop while working within an exciting and...