Jobs: call center customer service

Mariposa is growing again; our biggest client has an exciting new opportunity for us here We are currently looking for dynamic individuals to join our team for this new adventure. Agents do NOT have to make cold calls. We are hiring for our biggest client that provides outstanding contact centre services for the moving and storage industry. Full training...

**CAREERBOX UMLAZI HIRING MONDAY TO FRIDAY** We are looking for 2 years call center customer service experience and 2years administration experience. **Salary**: R5500.00 with more benefits **REQUIREMENTS**: - 2 years Experience in call center customer service experience and 2years administration experience. - Must have fluent neutral accent, with the...

Job Specification: Call Center Manager Position Overview: Key Responsibilities: 1. Leadership and Team Management: - Lead, motivate, and develop a team of call center agents, supervisors, and trainers. - Provide ongoing coaching, performance feedback, and training to enhance team members' skills and optimize their performance. - Foster a positive,...

South Africa's largest contact centre is recruiting customer service airline agents to support international customers and provide world class service. Duties & Responsibilities Provide world class service to international customers Desired Experience & Qualification 1 Year Retail experience/Call centre experience Ability to work rotational...

**Job Title: Call Center Agent** **Job Overview**: The Call Center Agent is responsible for delivering exceptional customer service through effective communication, problem-solving, and efficient handling of customer inquiries. The role requires a high level of professionalism, empathy, and the ability to adapt to various customer needs. **Key...

Client is looking for customer services Consultants to manage customer queries on different international campaigns. Handle customer complaints and provide appropriate solutions and alternatives. Managing a high volume of calls from customers. Striving to achieve first call resolution and maintain the quality of service provided by the call...

Currently we are searching for a Call Center Agent for Johannesburg, South Africa. **Responsibilities of this Post**: Answer courteously inbound calls. Manage filing, mailing, correspondence and other management tasks. Respond to customer inquiries. Generate customer interest in the services or products offered by the company. Manage and update customer...

Cool Ideas, leading ISP in Rosebank Johannesburg requires an IT Customer Service Analyst  to join our teamJob Functions: Logging of incoming ticketsHandle first line troubleshootingCustomer service calls (All departments)Provide technical supportEscalations of queriesWilling to perform shift workProvide follow up supportExperience and Knowledge...

POSITION OVERVIEW: **Job Title**:Inbound Call Center Director **Job Type**: Full-time, Permanent **Location**: Onsite, Cape Town (US hours) **About Us**: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...

**Job Objective**: The call center agent’s role also entails taking clients’ orders and resolving technical issues. He/she also tries as much as possible to deal with whatever issues clients complain about on their first call. **Key Responsibilities** Answering or making calls to clients to learn about and address their needs, complaints, or other...

Currently we are searching for a Call Center supervisor for Johannesburg, South Africa. **Responsibilities of this Post**: Monitor and improve ordering, telephone handling and other procedures. Develop objectives for the call center’s day-to-day activities. Assume responsibility of budgeting and tracking expenses. Evaluate performance with key metrics...

**Seeking Call Centre Agents.** **Requirements**: Grade 12 BPO call center experience within customer services 1 year BPO experience. Must be Criminal Clear. Must be Credit Clear. Obtain 60% for English. Well-articulated. Pays attention to detail. Good problem -solving skills. Must be able to work rotational shifts. Must be able to work night...

**Seeking Call Centre Agents.** **Requirements**: Grade 12 BPO call center experience within customer services 1 year BPO experience. Must be Criminal Clear. Must be Credit Clear. Well-articulated. Pays attention to detail. Good problem -solving skills. Must be able to work rotational shifts. Must be able to work night shift. Performance Bonus or Commission...

Telemarketing company looking for outbound call agents We a call center looking for individuals to join our growing team We do telephonic sales and assist client with cellular products. Requirments: - Matric or Grade 11 - Must be outspoken and goal driven - Must speak fluent English /Afrikaans or any African Lang On offer: - Basic and Commission...

POSITION OVERVIEW: **Job Title**:Inbound Call Center Manager **Job Type**: Full-time, Permanent **Location**: Onsite, Cape Town (US hours) **About Us**: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...

Currently we are searching for a Call Center supervisor for Durban, South Africa. **Responsibilities of this Post**: Develop objectives for the call center’s day-to-day activities. Monitor and improve ordering, telephone handling and other procedures. Evaluate performance with key metrics (accuracy, call-waiting time etc.). Conduct effective resource...

Currently we are searching for a Call Center supervisor for Durban, South Africa. **Responsibilities of this Post**: Develop objectives for the call center’s day-to-day activities. Evaluate performance with key metrics (accuracy, call-waiting time etc.). Monitor and improve ordering, telephone handling and other procedures. Conduct effective resource...

Currently we are searching for a Call Center supervisor for Johannesburg, South Africa. **Responsibilities of this Post**: Develop objectives for the call center’s day-to-day activities. Monitor and improve ordering, telephone handling and other procedures. Evaluate performance with key metrics (accuracy, call-waiting time etc.). Conduct effective...

Are you passionate about Call Center Operations ? Are you customer service centric and have experience with US clientele? If Yes, I am looking for you. Our company is looking for **Assistant Call Center Manager. **You must be immediately available. - Clear Matric and Crim - Must have strong leadership skills - 4 years experience in junior management - Must...

Call Center Manager - East Africa (Kampala, Uganda/Nairobi, Kenya) Looking for a Talented Call Center Manager in Kampala, Uganda/Nairobi Kenya **MUST HAVE: Minimum of 3 years experience as Call Center Manager preferably in the Food Delivery Sector** Are you a dynamic and experienced Call Centre Manager, with a record for having sober habits, looking for...