Call Center Agent

Are you a Call Center Manager with technical experience looking on joining a fastest growing group of companies? Afrirent Holdings is looking for a Call Center Manager to oversee and optimize the operations of a call center dedicated to handling maintenance-related inquiries, service requests and other issue. **Duties and Tasks** - Ensuring that calls are...

Contact Center Agents, Customer Service inbound & outbound Working in a growing company where you will be integral in helping to resolve customer queries. You will be part of contact center's large team and the front line for our customers, Making it essential you have a positive and friendly approach. **Responsibilities**: Ensure all internal processes...

Afrirent is a dynamic, fast-growing group of companies with an extensive fleet of vehicles and service offerings. Investment in technology, people and relationships has seen our offering expand into complementary services like car rental, tracking and monitoring, tourism and automotive sales. We are looking for a Call Centre Agent to join our team and take...

Outbound call centre agentOur Business is based in Johannesburg, Midrand.We are looking for Dynamic Outbound Call centre sales staff for telesales positions.Excellent Telephone Skills are requiredCustomer service oriented and candidate must work well in a teamTarget driven candidates are required to apply for this positionMust be able to work well under...

Business Unit, Department, ReportingJob grade/level OP2Business Unit Digital Solutions PlatformDepartment Octane Position reports toTeam Leader: Call DeskSpan of Control 0Core DescriptionResponsible for providing technical support to service station dealers IRO the various products and services that we provide. Understand the various Software and...

Outbound Customer Service Retention Agent Level 2 Reporting to: Customer Service Retention Supervisor **Overall Purpose of the Job**: **Minimum Qualifications and Experience**: - Matric - A minimum of 2 years customer service experience. - At least 1 to 2 years’ experience within a contact center, of which client retention experience would be...

E-commerce agent, Midrand R16K neg, 1 year contract, Matric, 3 to 5 years online sales orders, Queries, follow up, credits and returns, call stat reports, courier /warehouse environment experience, **Salary**: R15 000,00 - R18 000,00 per month

**(Customer Contact Centre) Fidelity ADT - Outbound Customer Service Retention Agent Level 2** **Reporting to**: Customer Service Retention Supervisor **Minimum Qualifications and Experience**: - Matric - A minimum of 2 years customer service experience. - At least 1 to 2 years’ experience within a contact center, of which client retention experience...

**Salary/compensation**: $3,000-7,000/m in compensation ($500 per closed deal + bonuses) **Location**: Remote **About Us**: Mesitis is a dynamic real estate marketing agency dedicated to empowering realtors to maximize their listing appointments. We specialize in innovative strategies that streamline the lead-generation process, ensuring high-quality...

Well Established Rental Real Estate Company. We are expanding our rental division to Midrand and are on the lookout for driven, enthusiastic, and like minded individuals willing to learn and grow within this role. Experience in the industry is a bonus but someone willing to learn and with the right attitude can also apply. - Optimist, Presentable and good...

We have an exciting opportunity for young energetic individuals, that are looking to kick start their career in the call center sector. Th contact center learnership opportunity will run for a period of months, made up of theory and practical components. Â **Requirements**: - must be aged between 18-28 years old - Completed Grade 12 successfully -...

JOBNUMBER **iOCO02899** - CONTRACT TYPE **Permanent** - STATE/PROVINCE **Gauteng** - CONTRACT TYPE: **OnSite** **The Role**: iOCO Infrastructure Services: Where Challengers and Innovators Thrive. We are currently hiring for the position of **Service Desk Agent I** to join our IT support team. As a Service Desk Agent I, you will be the first point of...

iOCO Infrastructure Services: Where Challengers and Innovators Thrive. We are currently hiring for the position of Service Desk Agent I to join our IT support team. As a Service Desk Agent I, you will be the first point of contact for technical issues, providing essential support to end-users. If you have excellent problem-solving skills, a customer-centric...

iOCO Infrastructure Services: Where Challengers and Innovators Thrive. We are currently hiring for the position of Service Desk Agent I to join our IT support team. As a Service Desk Agent I, you will be the first point of contact for technical issues, providing essential support to end-users. If you have excellent problem-solving skills, a customer-centric...

**Vacancy: Customer Service Agent - 6 Month Contract** **Region: Midrand** Reporting to: Contact Centre Manager - Inland **Job Description MAIN PURPOSE OF JOB**: - To provide superior service to internal and external customers via all contact channels and all media. - Ensure the Service Level KPI’s is achieved at all times. QUALIFICATION &...

If you have gained 2-3 years' of Outbound Call Centre experience, within short term insurance and have a RE 5 certificate or will be writing it soon (dependent on DOFA date). There is a role towards Kosmosdal, with a well known short term insurance client. Basic and uncapped commission. First 2 months' will consist of training. Looking for Top Performers...

**ROLE PURPOSE** While providing the highest customer service, the engineer answers incoming calls, tracks all information on the Remedy system along with their expertise to resolve the customer's request in a timely fashion. The engineer provides desktop support, such as password or account related queries, Outlook, VPN, APN (3G), monitoring and tracking...

**Listing reference**: adapt_000122**Listing status**: Online- **Position summary** **Industry**:IT & Internet - **Job category**:Hospitality, Hotel, Catering, Tourism and Travel**Location**:Midrand - **Contract**:Permanent**EE position**:No**About our company** - A provider of leading specialised software and digitally-led business solutions that assist...

**Introduction** The main purpose of the role is to assist the Quality department in to recommending, implementing, and monitoring preventative and corrective actions to ensure that quality standards with the Service Desk environment is achieved. **Duties & Responsibilities** - Setting coaching and remediation sessions between the Service Desk Consultants...

**Role purpose**: To measure service delivery quality within all customer interaction touch-points against service quality standards and recommend methods of improvement. **Your responsibilities will include**: Ensure adherence of agent handled customer interactions to the agreed quality standards for all interactions. Ensure that the qualitative and...