Section 14 Specialist
4 months ago
Section 14 Transfer Specialists is responsible for all duties relating to Section 14 in and out.
PURPOSE OF THE ROLE
- The ability to investigate and apply expertise to data with an intended objective to deliver on the specific area of expertise.
- The ability to analyze data and extract trends to ensure improvement of processes and or customer satisfaction. This could be in the form of innovative ideas as well as the task of compiling reports.
- Engage and list to current challenges in the team/business and use expertise to Trouble shoot issues in order to provide workable solutions
- The ability to tackle a Problem with the intent of using expertise/capability and or experience to resolve speedily
- Perform quality assurance based on the specialized requirements of the role.
- Should be able to ensure strong stake holder management ito Communication i.e. feedback to clients, managing clients, responding to clients, attend to queries timeously
- Engage in a professional manner whether it be verbal or face to face
- Have the ability to communicate via different communication channels
- Ensure that the brand or image of SEB is always maintained by adhering to the values (in keeping in line with the KPI and values of the company)
- Be a strong team player
- Have both both industry knowledge and experience
- Ensure that the role is carried out with the relevant accuracy, attention to detail and following instructions.
- Ensure that judgement and attention to detail is applied to the role
- Ensure that the role is completed within required deadlines and should have the ability to organize, plan, set goals and deliver accordingly.
- Strong interpersonal skills as cross team collaboration is required.
- Have the ability to innovate in the role
- Quality of work should be thorough
- Conscious of the abuse of company resources
RESPONSIBILITIES/ KEY ACTIVITIES
- Preparation and completion of Section 14 in and out documentation
- Submission of completed documents to transferee fund, board of trustees, valuator and or FSCA
- Liaison with FSCA, administrators and company
- Preparation of payment schedules for transferee funds
- Preparing requests for payments of transfers out
- Requesting for payments and schedules for payments in
- Preparing and submitting final payment schedules (indicating employee and employer split) and proof of payments to the transferee fund
- Allocating transfer values to member's records
- Communicating with all stakeholders verbally and in writing
- Resolving all queries and requests raised by administrators and FSCA
- Staff training on FSCA requirements and process
- Updating the manager on staff requirements
- Keeping progress reports updated
- Submitting progress reports to BOARD on a monthly basis
- Preparing updated statistics for quarterly Board of Trustee meetings
- Sending member benefits statements to intermediary/administrator to supply member statements for both Section 14 in and out transfers
- Fulfilling any adhoc requests and other duties that may be delegated from time to time.
RECORD KEEPING AND FILING
- Attach all email correspondence to the member's record.
- Record all appropriate member notes on member's Everest record.
QUERY RESOLUTION
- Attend to all email and internal and external telephonic enquiries.
- Assist the consultants and Call Centre to resolve queries.
RELATIONSHIP MANAGEMENT
- Build and maintain relationships at all levels with service providers and internal departments to enhance organizational effectiveness and efficiency.
- Use your best endeavors to properly conduct, improve, extend, develop, promote, protect and preserve the business interests, reputation and goodwill of the company.
TIME MANAGEMENT
- Excellent time management.
- Ability to manage high claim volumes.
- Flexible and ability to work under pressure and multitask.
QUALIFICATIONS
- Valid Matric certificate
- Clear credit and criminal record
- Minimum of 2 years’ Section 14 Administration experience
- FICA Awareness Training
ESSENTIAL KNOWLEDGE, SKILLS AND EXPERIENCE
- Good knowledge of Section 14 processes
- Good knowledge of Microsoft Outlook, Word and Excel
- Everest experience will be advantageous
- Excellent numerical skills with attention to detail and accuracy
- Good verbal and written communication skills.
- A self-starter who can work independently with minimal support but who can also work in a team environment
ADDITIONAL
- Self-starter
- Innovative thinking
- High ethics
- Needs to appreciate the importance of filing and reports
-
Section 14 Administration Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa Salt Employee Benefits Full timeJob SummaryWe are seeking a highly skilled and experienced Section 14 Administration Specialist to join our team at Salt Employee Benefits. As a key member of our organization, you will be responsible for ensuring the smooth operation of Section 14 processes, providing exceptional customer service, and maintaining accurate records.Key ResponsibilitiesProcess...
-
Section 14 Administration Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa Salt Employee Benefits Full timeJob Title: Section 14 SpecialistAt Salt Employee Benefits, we are seeking a highly skilled and experienced Section 14 Specialist to join our team. As a key member of our administration team, you will be responsible for ensuring the smooth operation of Section 14 processes, providing exceptional service to our clients, and contributing to the growth and...
-
Section 14 Administrator
1 week ago
Johannesburg, Gauteng, South Africa SALT Employee Benefits Full timeJob Title: Section 14 AdministratorAt SALT Employee Benefits, we are seeking a highly skilled and detail-oriented Section 14 Administrator to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth transfer of Section 14 benefits to our clients.Key Responsibilities:Perform quality assurance checks on Section 14...
-
Section 14 Administrator
4 months ago
Johannesburg, South Africa Salt Employee Benefits Full timeSection 14 Transfer Administrato is responsible for all duties relating to Section 14 in and out.PURPOSE OF THE ROLEPerform quality assurance based on the specialized requirements of the role.Should be able to ensure strong stake holder management ito Communication i.e. feedback to clients, managing clients, responding to clients, attend to queries...
-
Section 14 Administrator
4 months ago
Johannesburg, South Africa SALT Employee Benefits Full timeSection 14 Transfer Administrato is responsible for all duties relating to Section 14 in and out.PURPOSE OF THE ROLEPerform quality assurance based on the specialized requirements of the role.Should be able to ensure strong stake holder management ito Communication i.e. feedback to clients, managing clients, responding to clients, attend to queries...
-
Section 37C Claims Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa Salt Employee Benefits Full timeJob Title: Section 37C Claims SpecialistWe are seeking a highly skilled and detail-oriented Section 37C Claims Specialist to join our team at Salt Employee Benefits. As a key member of our claims team, you will be responsible for ensuring the accurate and timely processing of Section 37C related activities.Key Responsibilities:Perform quality assurance on...
-
Section 37C Claims Specialist
7 days ago
Johannesburg, Gauteng, South Africa Salt Employee Benefits Full timeJob Title: Section 37C Claims SpecialistAt Salt Employee Benefits, we are seeking a highly skilled and detail-oriented Section 37C Claims Specialist to join our team. As a key member of our administration team, you will be responsible for accurately and efficiently processing Section 37C related activities, ensuring timely and quality delivery of services to...
-
Section 37C Claims Specialist
5 days ago
Johannesburg, Gauteng, South Africa Salt Employee Benefits Full timeAbout the RoleWe are seeking a highly skilled and experienced Section 37C Claims Specialist to join our team at Salt Employee Benefits. As a key member of our team, you will be responsible for accurately and timeously processing Section 37C related activities, ensuring compliance with relevant legislation and regulations.Key ResponsibilitiesCoordinate death,...
-
Section 13A Specialist Administrator
4 months ago
Johannesburg, South Africa Salt Employee Benefits Full timePURPOSE OF ROLEThe ability to investigate and apply expertise to data with an intended objective to deliver on the specific area of expertise.The ability to Analyze data and extract trends to ensure improvement of processes and or customer satisfaction. This could be in the form of innovative ideas as well as the task of compiling reports.Engage and list to...
-
Section 37C Claims Specialist Administrator
2 weeks ago
Johannesburg, Gauteng, South Africa Salt Employee Benefits Full timeJob SummaryWe are seeking a highly skilled and experienced Section 37C Claims Specialist Administrator to join our team at Salt Employee Benefits. The successful candidate will be responsible for accurately and efficiently processing Section 37C claims, ensuring compliance with relevant legislation and regulations.Key ResponsibilitiesClaims Processing:...
-
Administration: Section 37C Specialist Administrator
4 months ago
Johannesburg, South Africa Salt Employee Benefits Full timePurposesThe Section 37C, Disability and Funeral Claims specialist administrator is responsible to accurately and timeously perform all Section 37C related activities through the coordination of death, disability and funeral claims information as per agreed service levels between SALT EB and the Fund and support the trustees with the death, disability and...
-
Administration: Section 37C Specialist Administrator
4 months ago
Johannesburg, South Africa SALT Employee Benefits Full timePurposesThe Section 37C, Disability and Funeral Claims specialist administrator is responsible to accurately and timeously perform all Section 37C related activities through the coordination of death, disability and funeral claims information as per agreed service levels between SALT EB and the Fund and support the trustees with the death, disability and...
-
Section Manager
4 months ago
Johannesburg, South Africa SMEC Full timeKey Responsibilities Market development and proactive approach in developing work or being aware of what projects are likely to come up from clients - generating repeat business Assist FM in developing business strategies for the section in conjunction with the Functional Group’s Business Plan and objectives Develop and maintain existing key client...
-
Administrator Section 37 C
4 months ago
Johannesburg, South Africa Salt Employee Benefits Full timeThe Section 37C, Disability and Funeral Claims specialist administrator is responsible to accurately and timeously perform all Section 37C related activities through the coordination of death, disability and funeral claims information as per agreed service levels between SALT EB and the Fund and support the trustees with the death, disability and funeral...
-
Johannesburg, South Africa Salt Employee Benefits Full timeThe Section 37C, Disability and Funeral Claims specialist administrator is responsible to accurately and timeously perform all Section 37C related activities through the co-ordinating of death, disability and funeral claims information as per agreed service levels between SALT EB and the Fund and support the trustees with the death, disability and funeral...
-
Employee Benefits Specialist
1 week ago
Johannesburg, Gauteng, South Africa Esteem Recruitment Full timeJob DescriptionWe are seeking a highly skilled Employee Benefits Consultant to join our team at Esteem Recruitment.Key Responsibilities:Manage employee benefits administration, including notification to insurers and obtaining documentation.Coordinate with insurers, employers, and members to resolve claims and queries.Develop and implement review requirements...
-
Transfers Clerk
3 months ago
Johannesburg, South Africa Ulwazi Staffing Solutions Full timeTransfers clerk Employee benefits experience Section 14 matric and clear credit record a must **Job Type**: Permanent
-
Employee benefits Consultant
2 months ago
Johannesburg, South Africa Esteem Recruitment Full timemin 3-5 yrs exp in admin and support with employee benefits Matric core maths Ms office * Notification to insurers wrt Disabilities, loss of license claims obtaining documentation, submission to insurers; follow ups including liaison with the consultant, member, insurer and the employer as may be required, managing review requirements, instructions...
-
Employee benefits Consultant
2 months ago
Johannesburg, South Africa Esteem Recruitment Full timemin 3-5 yrs exp in admin and support with employee benefitsMatric core maths Ms office*Notification to insurers wrt Disabilities, loss of license claimsobtaining documentation,submission to insurers;follow ups including liaison with the consultant,member, insurer and the employer as may be required,managing review requirements, instructions to admin to...
-
Withdrawals Transfers Clerk
4 months ago
Johannesburg, South Africa Ulwazi Staffing Solutions Full timeWithdrawals Claims and Transfers Clerk in Employee Benefits. applicant should have a minimum of 2 - 5 years experience in the following: - Knowledge of Section 14 - Benefits experience **Job Type**: Permanent
