Head of Partner Travel Services

2 months ago

Cape Town, South Africa ABC Worldwide Full time

The Role / Purpose


As the Head of Partner Travel Services, you will lead the building of a new business line within the Group that is founded on the Group’s leading position across tailormade safari travel, customer experience and technology. The role encompasses the definition, negotiation and delivery of service propositions focused on high end tailormade travel to ancillary partners that bring closed audience groups (e.g. banks, loyalty programs, etc).


You will work closely with other executives and key stakeholders in the wider Group to plan, build and execute upon the roll out of this new business. This is an opportunity to head up a newly formed business and lead it upon a path of successful growth.


A successful implementation of the Partner Travel Services Desk will result in a significant increase of the overall commercial scale of the Group and bring its positive impact ambition to new target audiences.

 

Key responsibilities include:

1. Key responsibility for overall planning and execution of the Partner Travel Services including roadmap, budgeting and day-to-day-management
2. Bringing already established partnership opportunities to fruition through refining of the proposition, commercial model and negotiation, and successful onboarding
3. Establishing the detailed operational model with other parts of the Group in terms of service delivery and operations, and monitor performance thereof
4. Account management of all partner relationships
5. Successfully project manage the various requirements and resources across the Group to deliver an exceptional proposition on time with clearly aligned partner expectations
6. Contribute to overall budgeting and investment planning within your relevant area
7. Work cross-functionally across our technology and business operations to enable operations for the Partner Travel Services Desk

As a successful Head of Partner Travel Services you will create significant direct impact, bringing the Group’s leading integrated commercial and impact propositions to new, highly relevant audiences in conjunction with high profile partners. This further supports our vision of reimagining Responsible

Travel and Positive Impact together.

 

Experience


Proven track record of having built up a new business / division / business unit – a start-up mindset
• Partnership relationship and commercial contracting expertise (beyond standard tour operator contracts)
• Partner and Account management expertise and experience
• 4* + safari travel experience (understanding of destinations, products, experiences in the safari niche space, logistics and client expectations)

Requirements / Skills and Competencies


Strong people’s person / networker / relationship builder
• Team player abilities: work well across functions / teams across our technology and business operations to enable operations for the [Travel Desk]
• Strong commercial acumen
• Strong display of qualities of persistence, perseverance, discipline, entrepreneurship and pragmatism. Willing to take calculated risks and adopting a fail to learn attitude in a responsible manner
• Deep understanding of sales skills, specifically servicing professionals
• Deep product knowledge of SSA
• Deep understanding of client experience delivery
• Customer / concierge / service expert
• Flexibility, curiosity and eagerness to support adjacent commercial projects and initiatives within the Group as the need arises


Overall mandate & reporting


You will be part of the commercial leadership team and end responsible for partnerships, working closely together with commercial, technology and operations leaders within the Group on the development and implementation of the new business. You will be reporting into the Nawiri Group commercial leadership.

  • Head of Partner Travel Services

    1 month ago

    Cape Town, Western Cape, South Africa ABC Worldwide Full time

    {"title": "Head of Partner Travel Services", "description": "Job SummaryWe are seeking a highly skilled and experienced professional to lead our Partner Travel Services team. As the Head of Partner Travel Services, you will be responsible for building and executing a new business line within our Group, focusing on high-end tailor-made travel to ancillary...

  • Head of Partner Travel Services

    2 months ago

    Cape Town, Western Cape, South Africa ABC Worldwide Full time

    {"title": "Head of Partner Travel Services", "content": "Job SummaryWe are seeking a seasoned professional to lead the development and implementation of our Partner Travel Services business. As the Head of Partner Travel Services, you will be responsible for building and executing a new business line that leverages our expertise in tailormade safari travel,...

  • Head of Partner Travel Services

    4 weeks ago

    Cape Town, Western Cape, South Africa ABC Worldwide Full time

    Job Title: Head of Partner Travel ServicesJoin ABC Worldwide as we embark on an exciting new venture in the travel industry. We are seeking a highly skilled and experienced professional to lead our Partner Travel Services team.About the Role:The Head of Partner Travel Services will be responsible for developing and executing a comprehensive strategy to build...

  • Head of Finance

    5 months ago

    Cape Town, South Africa HR Talent Partner Full time

    **Job Overview**: **Date Posted**: Posted 5 hours ago- **Location**: Cape Town, Western Cape- **Job Title**: Head of Finance- **Salary**: R110,000- **Education Level**: Bachelors Degree- **Job Level**: Management- **Minimum Experience**: 10 - 15 Years**Head of Finance - Century City, Cape Town.**: A renowned international travel and tourism company is...

  • Head of Product

    2 months ago

    Cape Town, South Africa HR Talent Partner Full time

    **Job Overview**: **Date Posted**: Posted 3 days ago- **Location**: Cape Town, Western Cape- **Job Title**: Head of Product- **Salary**: R100,000- **Education Level**: Bachelors Degree- **Job Level**: Senior- **Minimum Experience**: 10 - 15 Years**Head of Product position available in Cape Town.**: A renowned international messaging company is looking for a...

  • Travel Consultant

    2 months ago

    Cape Town, South Africa Explore More Travel Full time

    **Travel Planner** **Key Performance Areas**: - Having a passion for the travel industry and South Africa - A minimum of 3-years inbound tour consulting experience - In-depth product knowledge of Southern Africa - All-rounder with experience in FIT and ad hoc group quoting and processing - Attention to detail with strong administration skills - Sales...

  • Experienced Travel Consultants Cape Town Cbd

    2 months ago

    Cape Town, South Africa WOLO Travel Full time

    **We are looking for Travel Consultants with experience in booking international destinations.** **What's on Offer?** - Exceptional Earning with a variable basic salary from R15k-20k per month PLUS Uncapped Commission - Free International Flight Annually - Hybrid work from home and office flexibility - 10 Additional Long Weekends per Year - Work Remotely...

  • Experienced Travel Consultants Cape Town Cbd

    5 months ago

    Cape Town, South Africa WOLO Travel Full time

    Have you got experience as a Travel Consultant booking international destinations? Then this could be the position for you! **What's on Offer?** - Exceptional Earning with a variable basic salary from R12k-20k per month PLUS Uncapped Commission - Free International Flight Annually - Hybrid work from home and office flexibility - 10 Additional Long Weekends...

  • Tour Conductor for Southern Africa

    2 months ago

    Cape Town, Western Cape, South Africa Ventura TRAVEL Full time

    About the RoleWe are seeking a highly skilled and passionate Tour Conductor to lead our clients on an unforgettable journey through Southern Africa. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring the safety and well-being of our travelers, and delivering a unique and authentic travel experience.Key...

  • Travel Service Representative

    2 weeks ago

    Cape Town, Western Cape, South Africa WNS Global Services Full time

    Job Title: Travel Call Centre AgentJob Summary:We are seeking a highly skilled and experienced Travel Call Centre Agent to join our team at WNS Global Services. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving customer inquiries and issues, and working collaboratively...

  • Tour Guide for Southern Africa

    2 months ago

    Cape Town, Western Cape, South Africa Ventura TRAVEL Full time

    About the RoleWe are seeking a highly skilled and passionate Tour Conductor to lead our clients on unforgettable adventures in Southern Africa. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring the safety and well-being of our travelers, and delivering high-quality experiences that exceed our clients'...

  • Tour Guide for Southern Africa

    1 month ago

    Cape Town, Western Cape, South Africa Ventura TRAVEL Full time

    About the RoleWe are seeking a highly skilled and passionate Tour Conductor to join our team at Ventura TRAVEL. As a Tour Conductor, you will be responsible for leading groups of travelers on immersive and unforgettable journeys through Southern Africa.Key ResponsibilitiesLead groups of travelers on 2-3 week all-country trips, providing clear information and...

  • Senior Travel Consultant

    4 months ago

    Cape Town, South Africa Discover Africa Travel (Pty)Ltd Full time

    _Discover Africa Travel is a B2B woman-owned Destination management company who has over 16 years of experience in the travel industry and we are in search of _**Senior Travel Consultants.**_ - Our core mission is to provide impeccable service and personalized experiences, ensuring our clients embark on unforgettable journeys throughout Southern Africa._ -...

  • Tour Conductor for Southern Africa

    2 months ago

    Cape Town, Western Cape, South Africa Ventura TRAVEL Full time

    About the RoleWe are seeking a highly skilled and passionate Tour Conductor to lead our clients on an unforgettable journey through Southern Africa. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring the safety and well-being of our travelers, and delivering a unique and authentic travel experience.Key...

  • Travel Customer Service Representative

    1 month ago

    Cape Town, Western Cape, South Africa WNS Global Services Full time

    Job Title: Travel Call Centre AgentJob Summary:We are seeking a highly skilled and customer-focused Travel Call Centre Agent to join our team at WNS Global Services. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences, resolving customer inquiries, and providing support to our clients.Key...

  • Tour Guide for Southern Africa

    4 weeks ago

    Cape Town, Western Cape, South Africa Ventura TRAVEL Full time

    Be the Ambassador of Southern AfricaAt Ventura TRAVEL, we're on a mission to unleash the adventurer in every person. As our Tour Conductor for Southern Africa, you'll be the face of our company, leading groups of travelers on unforgettable journeys through South Africa, Namibia, and Botswana.The RoleLead a group of travelers (small size 4-10 people) on a 2-3...

  • Head of Human Resources

    7 months ago

    Cape Town, South Africa HotelJobs.co.za Full time

    **Valor Hospitality Partners is recruiting a Head of Human Resources from the hospitality industry to join our head office in Cape Town, based at the Waterfront. (Travelling will be required into Africa)** **Company: Valor Hospitality Partners** Valor Hospitality Partners, a leading hospitality management company, is currently seeking an experienced and...

  • Ticketing Supervisor

    4 months ago

    Cape Town, South Africa Talexec Full time

    **Company Description** Our company, with offices in Germany, Portugal, South Africa, and Belgium, is revolutionizing the holiday booking process. By partnering with leading global brands, we are developing an advanced AI-driven tour operator platform. This innovative platform enables travelers to tailor their holiday experiences, offering freedom from the...

  • Travel Coordinator

    1 month ago

    Cape Town, Western Cape, South Africa ABC Worldwide Full time

    Travel Coordinator | Destination SpecialistWe are seeking a highly skilled and experienced Travel Coordinator | Destination Specialist to join our team at ABC Worldwide. As a key member of our operations team, you will be responsible for managing and coordinating trips for our international guests, ensuring a seamless and enjoyable experience.Key...

  • Tour Guide for Southern Africa

    2 weeks ago

    Cape Town, Western Cape, South Africa Ventura TRAVEL Full time

    Be the Ambassador of Southern AfricaAt Ventura TRAVEL, we're seeking a passionate and knowledgeable Tour Conductor to lead our clients on unforgettable adventures in Southern Africa. As a key member of our team, you'll be responsible for delivering exceptional travel experiences that showcase the beauty and authenticity of our region.The RoleLead groups of...