Operations Specialist: Quality Assurance

3 days ago


Centurion, South Africa BCXP Full time
Business Unit, Department, ReportingJob grade/levelS6Business UnitCSODepartmentCommercialPosition reports toOps Specialist: Proposal Centre (Lead)Span of ControlN/ALevel of Engagement

Interacts with various stakeholders within BCX, both on manageament and operational levels

 

Core Description

Responsible to maintain the required Bid quality assurance and standard in all BCX Bid responses whilst adhering to the Bid framework. To ensure quality responses in order to generate commercial value and create revenue opportunities for BCX. 

Key Deliverables / Primary Functions
  • Support the Proposal Centre with quality assurance on all Bid production, proposal formulation and Bid responses  
  • Review content in partnership with Bid managers & senior specialists in relation to all Bid responses. 
  • Review the construction of consolidated inputs received (costing, technical designs, SLAs, MSAs, T&Cs, service descriptions, etc) and construct standard corporate information requirements to formulate quality and compliant bid responses according to governance standards 
  • Ensure final bid production (formatting, grammar checks and printing) are completed within agreed timelines 
  • Maintain self-help portals where standard information can be obtained for sales teams to complete simple responses, outside of Bid Office assistance 
Core Functional Skills & Knowledge
  • Business Acumen
  • Research Processes & Methodologies
  • Relationship Building
  • Financial Management
  • Bid Production
Core Behavioural Competencies3. Meeting customer expectations1. Job Match Rating5. Handling Pressure2. Delivering Results6. Communication and Impact4. Decision MakingMinimum QualificationsNQF 6: 3 year Degree/ Diploma/ National Diploma in IT/Business/CommerceOR NQF 4: Grade 12Additional Qualification preferred or advantageExperience

3 years’ experience in business writing, communications, marketing, sales or any other relevant experience. 

CertificationsNoneProfessional Memberships in Relevant IndustryLevel of Engagement & Span of Control

Interact with various stakeholders within BCX

Special Requirements/ Employment ConditionValid Drivers licenseRequired to travel locallyWorkplace/Physical RequirementsNon-BillableHybrid Remote Worker
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