![Santam](https://media.trabajo.org/img/noimg.jpg)
Manager Merit Motor Claims
4 weeks ago
CAREER OPPORTUNITY
Santam's Merit Claims division has a position available for Manager: Merit Motor Claims. This position will be based in Parktown and will report to the National Manager: Merit Claims.
PURPOSE
The purpose of the role will be to manage the team of Motor Merit Claims Service Assessors responsible for investigation component of suspicious and potential fraudulent claims. Ensuring that all flagged and segmented Motor Claims are comprehensively investigated to achieve conclusive results and co-ordinating all claims investigation efforts and all other relevant stakeholders . Forensic Services, Insurance Crime Bureau (SAICB).
JOB DESCRIPTION
Manages and leads a team of Merit Claims Assessors Ensure on-going development of resource by mentoring, guidance and both formal and informal training. Ensuring effective management of high quality standards. Reporting on effective management of claims. Drive customer centricity in line with the Santam way. Prioritise, allocate, manage and monitor investigation of high merit risk claims. Effective merit claims investigation of appropriate quality. Consultation with clients, Third parties, Business and Business Partners on a continuous basis.
QUALIFICATIONS AND EXPERIENCE
Matric/Grade 12 Degree in Legal or Forensic Qualification will be advantageous Advanced knowledge of short term insurance industry Relevant experience in the investigation of fraudulent claims
SKILLS
Computer Literate (MS Office Package) Excellent communication skills (verbal & written) Negotiating skills Strong interviewing skills, capacity to influence and win confidence Project management skills (delegation, monitoring) Strong people management skills Interpersonal skills (work in a team or independently) Problem solving abilities & abilities to make decisions Strong analytical abilities and evaluate trends objectively Conflict management skills
COMPETENCIES
Driving Strategy Commercial Orientation Client Focus Decision Making Enabling Innovation Change Leadership Talent-Focused Leadership Talent Enablement Emotional Intelligence
DESIRED SKILLS
Investigation of fraudulent claims Investigations Short term insurance industry Project Management Forensic Qualification Interviewing skills Conflict Management Analytical
ABOUT THE EMPLOYER
Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.
Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business, so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.
At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.
Please note that this appointment will be made in line with the Divisional Employment Equity targets.
-
Manager Merit Motor Claims
2 weeks ago
Johannesburg, Gauteng, South Africa Sanlam Limited Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Location: Johannesburg, Gauteng, South Africa Santam's Merit Claims division has a position available for Manager: Merit Motor Claims.This position will be based in Parktown and will report to the National Manager: Merit Claims.PURPOSEThe purpose of the...
-
Manager Merit Motor Claims
2 weeks ago
Johannesburg, Gauteng, South Africa Sanlam Full timeCAREER OPPORTUNITY Santam's Merit Claims division has a position available for Manager: Merit Motor Claims. This position will be based in Parktown and will report to the National Manager: Merit Claims. PURPOSE The purpose of the role will be to manage the team of Motor Merit Claims Service Assessors responsible for investigation component of...
-
Manager Merit Motor Claims
2 weeks ago
Johannesburg, Gauteng, South Africa Sanlam Full timeCAREER OPPORTUNITY- Santam's Merit Claims division has a position available for Manager: Merit Motor Claims.This position will be based in Parktown and will report to the National Manager: Merit Claims.PURPOSE The purpose of the role will be to manage the team of Motor Merit Claims Service Assessors responsible for investigation component of suspicious and...
-
Manager Merit Motor Claims
4 weeks ago
Johannesburg, South Africa Sanlam Full timeCAREER OPPORTUNITY- Santam's Merit Claims division has a position available for Manager: Merit Motor Claims. This position will be based in Parktown and will report to the National Manager: Merit Claims.**PURPOSE** - The purpose of the role will be to manage the team of Motor Merit Claims Service Assessors responsible for investigation component of...
-
Motor Merit Moderator
2 weeks ago
Johannesburg, Gauteng, South Africa Old Mutual Full timeDescription Old Mutual Insure is looking for forward thinking , creative and Innovative Motor Merit Moderators The role is responsible for Merit Moderation process, drive the delivery of sound practices to achieve the desired business outcome. The purpose of the Merit Moderator is to collaborate, scrutinize and guide the Claims Staff in the claims...
-
Merit Non Motor Desktop Assessor
3 weeks ago
Johannesburg, South Africa Santam Full timeAbout the Company Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is...
-
Merit: Claims Service Consultant
2 weeks ago
Johannesburg, South Africa Santam Full timeOPPORTUNITY Santam’s Motor Claims (Merits Motor) has a position available for a Motor Claims Service Consultant that will be based in Auckland Park Johannesburg. WHAT WILL YOU DO The purpose of this position is for the processing and claims administration end to end on assigned claims and also responsible for co-ordinating and overseeing all actions on...
-
Motor Merit Desktop Consultant(Jg 9)
2 weeks ago
Johannesburg, South Africa Sanlam Full time**CAREER OPPORTUNITY** - Santam’s Motor Claims department has a positions available for a Motor Merits Consultants that will be based in Hill On Empire, Parktown.The purpose of this position is to determine the merit of segmented motor claims by performing investigations, verifying the description of the event with the loss and make sure that all valid...
-
Merit: Claims Service Consultant
2 weeks ago
Johannesburg, Gauteng, South Africa Santam Full timeOPPORTUNITYSantam's Motor Claims (Merits Motor) has a position available for a Motor Claims Service Consultant that will be based in Auckland Park Johannesburg.WHAT WILL YOU DOThe purpose of this position is for the processing and claims administration end to end on assigned claims and also responsible for co-ordinating and overseeing all actions on claims...
-
Merit Claims Service Consultant
2 weeks ago
Johannesburg, Gauteng, South Africa Sanlam Full timeCAREER OPPORTUNITY- Santam' s Motor Claims (Merits Motor) has a position available for a Motor Claims Service Consultant that will be based in Parktown, JohannesburgThe purpose of this position is for the processing and claims administration end to end on assigned claims and also responsible for coordinating and overseeing all actions on claims in the Merit...
-
Motor Merit Desktop Consultant(Jg 9)
2 weeks ago
Johannesburg, Gauteng, South Africa Sanlam Full timeCAREER OPPORTUNITY Santam's Motor Claims department has a positions available for a Motor Merits Consultants that will be based in Hill On Empire, Parktown.The purpose of this position is to determine the merit of segmented motor claims by performing investigations, verifying the description of the event with the loss and make sure that all valid claim are...
-
Merit Claims Service Consultant
2 weeks ago
Johannesburg, Gauteng, South Africa Santam Full timeCAREER OPPORTUNITY Santam' s Motor Claims (Merits Motor) has a position available for a Motor Claims Service Consultant that will be based in Parktown, Johannesburg JOB DESCRIPTION The purpose of this position is for the processing and claims administration end to end on assigned claims and also responsible for co-ordinating and overseeing all...
-
Merit Claims Service Consultant
3 weeks ago
Johannesburg, South Africa Sanlam Full timeCAREER OPPORTUNITY- Santam’ s Motor Claims (Merits Motor) has a position available for a - Motor Claims Service Consultant that will be based in Parktown, JohannesburgThe purpose of this position is for the processing and claims administration end to end on assigned claims and also responsible for co-ordinating and overseeing all actions on claims in the...
-
Merit Claims Service Consultant
4 weeks ago
Johannesburg, South Africa Santam Full timeCAREER OPPORTUNITY Santam’ s Motor Claims (Merits Motor) has a position available for a Motor Claims Service Consultant that will be based in Parktown, Johannesburg JOB DESCRIPTION The purpose of this position is for the processing and claims administration end to end on assigned claims and also responsible for co-ordinating and overseeing...
-
Motor Merit Desktop Consultant(Jg 9)
2 weeks ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeSantam's Motor Claims department has a positions available for a Motor Merits Consultants that will be based in Hill On Empire, Parktown.JOB DESCRIPTIONThe purpose of this position is to determine the merit of segmented motor claims by performing investigations, verifying the description of the event with the loss and make sure that all valid claim are being...
-
Merit Theft Desktop Assessor
2 weeks ago
Johannesburg, Gauteng, South Africa Santam Full timeOPPORTUNITYSantam's Merit Claims department has a position available for a Merit Theft Desktop Assessor who will be based in Auckland Park, Gauteng. WHAT WILL YOU DOThe purpose of this position is to determine the quantum and merit of segmented motor claims by performing investigations, verifying the description of the event with the loss, negotiating with...
-
Non Motor Claims Service Manager
1 week ago
Johannesburg, South Africa Sanlam Full timeCAREER OPPORTUNITY Santam’s Non-Motor department has a position available for a Client Service Manager who will be based at Hill on Empire ROLE DESCRIPTION • Attending to complaints regarding repair work, settlement of claims. • Entry point for complaints from the Client Care Department (Ombudsman, Internal Arbitrator) • Providing...
-
Claims Specialist: Motor
2 weeks ago
Johannesburg, Gauteng, South Africa Santam Full timeWhat will you do?This career opportunity is available at SHA Risk Specialists a division of Santam for a Claims Specialist: Motor, who will be based in Johannesburg, Illovo. What will make you successful in this role?Claims PortfolioAttend to all aspects related to a portfolio of claims e.g. new claims, current files, diary, mail, recoveries, third party...
-
Motor Claims Manager
2 weeks ago
Johannesburg, Gauteng, South Africa Network Building and Talent Acquisition Full timeKey Responsibilities:Claims Team Leadership: Lead, mentor, and coach a team of claims professionals, ensuring they provide high-quality service and meet performance targets.Claims Outcomes: Oversee and ensure accurate and efficient processing of motor insurance claims.Policy Compliance: Ensure that all claims are processed in accordance with company...
-
Motor Claims Manager
2 months ago
Johannesburg North, South Africa Network Building and Talent Acquisition Full time**Purpose** **Key responsibilities** **Claims process**: - Oversee the entire claims lifecycle, from initial intake to final settlement - Analyse claim details, including damages, policy coverage, and applicable regulations, to determine appropriate reserves - Negotiate fair and timely settlements with clients, claimants, and third-party representatives -...