Claims Specialist: Motor

2 weeks ago

Johannesburg, Gauteng, South Africa Santam Full time
What will you do?

This career opportunity is available at SHA Risk Specialists a division of Santam for a

Claims Specialist:
Motor, who will be based in Johannesburg, Illovo. What will make you successful in this role?

Claims Portfolio
Attend to all aspects related to a portfolio of claims e.g.

new claims, current files, diary, mail, recoveries, third party claims, attorney matters, settlement within mandate, verification and processing of claim bordereaux (all in accordance with the mandate matrix) etc.

Negotiate settlement agreements within mandate.
Draft settlement agreements.
Strategically manage a portfolio of claims.
Appoint and manage loss adjusters and attorneys where warranted in accordance with the mandate.
Monitor service levels and agreed turn-around times in accordance with agreed service level agreements.
Monitor legal loss adjuster fee expenditure and refer concerns to management within the framework of agreed internal protocol.

Analysis
Analyse factual and legal issues when assessing claims and bordereaux.

Critically analyse facts and their impact on the underlying merits assessment as well as the legal aspects of the policy.

Use judgement in making appropriate decisions on merits and policy response.
Critically assess and analyse the information required.
Conduct a strategic assessment of claims and make strategic decisions on handling of claims.

System processing
Attend to all aspects of system processing relevant to a portfolio of claims e.g. registration of new claims, updating of reserves, cheque requisitions etc.

Client Liaison (Internal and External)

Respond to queries and resolve to the satisfaction of the affected parties within the scope of authority and / or responsibility.

Prepare for and attend meetings.

General Administration
Produce reports when required.
Attend to daily administrative routine tasks in accordance with organisational standards, processes and procedures.
Attend to the typing of general correspondence if and when necessary. Qualification and Experience

Matric
FAIS Compliance a Preference
Previous Motor Claims Handling experience (This is not a trainee position) Skills

Ability to strategise and drive a claim to finality
Administrative Skills
Analysis and Judgement
Attention to Detail
Client Orientation
Communication Skills including negotiation
Follow Up
Initiative
Interpersonal Skills
Organisational Awareness
Planning and Organising
Teamwork
Computer Literacy Core Competencies Cultivates innovation - Contributing independently Customer focus - Contributing independently Drives results - Contributing independently Collaborates - Contributing independently Being resilient - Contributing independently About The Company

Santam is the market leader in the general insurance industry in Southern Africa.

We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.


Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper.

We're about people.

People drive our business, so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.

At Santam we are committed to transformation and embracing diversity.

This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society.

In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.

  • Motor Claims Specialist

    2 weeks ago

    Johannesburg, Gauteng, South Africa Ultra Personnel Full time

    Matric (Grade 12) is essentialFETC (Further Education & Training Certificate) in Short Term Insurance NQF credits)Higher Certificate in Short Term Insurance : NQF 5 or higher is highly advantageousSuccessfully passed RE 5Class of Business certification (Personal Lines & Commercial Lines) Highly advantageousMust be compliant with FAIS Fit and Proper...

  • Senior Non-motor Claims Specialist

    2 weeks ago

    Johannesburg, Gauteng, South Africa Ultra Personnel Full time

    Matric Certificate and Regulatory ExamsFurther Education and Training Certificate in Short-Term Insurance NQF 4, and / or a Higher Certificate in Short term Insurance - NQF 5Class of Business certification (Personal Lines & Commercial Lines) Highly advantageousMust be compliant with FAIS Fit and Proper requirements with track-record of working...

  • Binder and Outsourced Claims Specialist

    2 weeks ago

    Johannesburg, Gauteng, South Africa Ultra Personnel Full time

    Matric Certificate and Regulatory ExamsFurther Education and Training Certificate in Short-Term Insurance NQF 4, and/ or a Higher Certificate in Short term Insurance - NQF 5Class of Business certification (Personal Lines & Commercial Lines) Highly advantageousMust be compliant with FAIS Fit and Proper requirements with track-record of working...

  • Motor Claims Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Network Building and Talent Acquisition Full time

    Key Responsibilities:Claims Team Leadership: Lead, mentor, and coach a team of claims professionals, ensuring they provide high-quality service and meet performance targets.Claims Outcomes: Oversee and ensure accurate and efficient processing of motor insurance claims.Policy Compliance: Ensure that all claims are processed in accordance with company...

  • Claims Assessor: Non Motor

    2 weeks ago

    Johannesburg, Gauteng, South Africa Old Mutual Full time

    Description The role will effectively investigate, adjust and report on assigned claims, thus ensuring containment of all Non Motor claims spend on providing excellent service in setting a culture of best practice within mandated responsibility. You would: Process and Understand Non-Motor claims terms & claim types. ​Should be aware of escalation...

  • Manager Merit Motor Claims

    2 weeks ago

    Johannesburg, Gauteng, South Africa Sanlam Limited Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Location: Johannesburg, Gauteng, South Africa Santam's Merit Claims division has a position available for Manager: Merit Motor Claims.This position will be based in Parktown and will report to the National Manager: Merit Claims.PURPOSEThe purpose of the...

  • Motor Claims Service Consultant

    2 weeks ago

    Johannesburg, Gauteng, South Africa Santam Full time

    OPPORTUNITYSantam's Motor Claims (Central Region) has a position available for a Motor Claims Service Consultant that will be based in Auckland Park Johannesburg.WHAT WILL YOU DOThe purpose of this position is to process all the allocated Motor Claims and get them ready for an assessor to be appointed. The CSC will be responsible for all queries on the...

  • Motor Claims Service Consultant

    2 weeks ago

    Johannesburg, Gauteng, South Africa Sanlam Full time

    OPPORTUNITY Santam's Motor Claims (Central Region) has a position available for a Motor Claims Service Consultant that will be based in Hill on Empire Johannesburg.JOB DESCRIPTION The purpose of this position is to process all the allocated Motor Claims and get them ready for an assessor to be appointed. The CSC will be responsible for all queries on the...

  • Motor Claims Service Consultant

    2 weeks ago

    Johannesburg, Gauteng, South Africa Sanlam Full time

    OPPORTUNITY Santam's Motor Claims (Central Region) has a position available for a Motor Claims Service Consultant that will be based in Hill on Empire Johannesburg.WHAT WILL YOU DO The purpose of this position is to process all the allocated Motor Claims and get them ready for an assessor to be appointed. The CSC will be responsible for all queries on the...

  • Manager Merit Motor Claims

    2 weeks ago

    Johannesburg, Gauteng, South Africa Sanlam Full time

    CAREER OPPORTUNITY Santam's Merit Claims division has a position available for Manager: Merit Motor Claims. This position will be based in Parktown and will report to the National Manager: Merit Claims. PURPOSE The purpose of the role will be to manage the team of Motor Merit Claims Service Assessors responsible for investigation component of...

  • Manager Merit Motor Claims

    2 weeks ago

    Johannesburg, Gauteng, South Africa Sanlam Full time

    CAREER OPPORTUNITY- Santam's Merit Claims division has a position available for Manager: Merit Motor Claims.This position will be based in Parktown and will report to the National Manager: Merit Claims.PURPOSE The purpose of the role will be to manage the team of Motor Merit Claims Service Assessors responsible for investigation component of suspicious and...

  • Claims Specialist

    2 weeks ago

    Johannesburg, Gauteng, South Africa Ulwazi Staffing Solutions Full time

    Claims Specialist urgently required your claims benefits experience requiredMust have at least 1 to 2 years experience in claims**Job Type**: Permanent

  • Short Term Insurance Claims Data Specialist

    2 weeks ago

    Johannesburg, Gauteng, South Africa Absa Bank Limited Full time

    Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryShort Term...

  • Commercial Claims Technician

    2 weeks ago

    Johannesburg, Gauteng, South Africa Mirror Images Full time

    Gauteng, JHB - Western Suburbs R Monthly Cost To Company (Plus Provident fund and Life Group cover. )An Insurance company based in Rivonia/Sandton is currently seeking a Commercial Claims Technician (Motor and Non motor) to ensure the accurate capturing, processing and finalisation of all Commercial ClaimsRECOMMENDED QUALIFICATIONS:Matric, FAIS compliant...

  • negotiator: specialist claims

    2 weeks ago

    Johannesburg, Gauteng, South Africa Old Mutual Full time

    Description To provide excellent Specialist claims services, ensure containment of claims spend, and establish a culture of best practices within our responsibilities. Critical objectives and responsibilities Strategic thinking Customer centracity Collaboration Leading with Influence Innovation Personal Mastery Executing End-to-end claim...

  • Personal/admin Assistant: Motor Claims

    2 weeks ago

    Johannesburg, Gauteng, South Africa Santam Full time

    Who are we?Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on...

  • Claims Technician

    2 weeks ago

    Johannesburg, Gauteng, South Africa EMPIRE RECRUITMENT Full time

    Our client is looking for a confident Claims Tech who is able to function well under pressure. The role requires the skills and experience stated below: Qualifications and Experience:To ensure the accurate capturing, processing and finalisation of all Commercial ClaimsSuccessfully passed RE 1Minimum five years relevant work experience in short term insurance...

  • Non Motor Desktop Assessor: Specialist Real Estate

    2 weeks ago

    Johannesburg, Gauteng, South Africa Sanlam Full time

    CAREER OPPORTUNITY- Santam's Tailored Claims Solutions department has positions available for a Non Motor Desktop Assessor: Specialist Real Estate based in Centurion.JOB DESCRIPTION The purpose of this position is to determine the quantum and merit of segmented non motor claims by performing investigations, verifying the description of the event with the...

  • Claims Specialist

    4 weeks ago

    Johannesburg, Gauteng, South Africa Jobking Full time

    CLAIMS SPECIALIST:NON-LIFE CLAIMS (LEVEL C1)Munich Reinsurance Company of Africa Limited (MRoA) has been operating in South Africa for 50 years, although the Munich Re (Group) was active on the Continent via Munich Re in Munich for some years prior to commencing the Southern African operation in Johannesburg in 1968. The Head Office of MRoA is in...

  • Claims Specialist

    2 months ago

    Johannesburg, Gauteng, South Africa Jobking Full time

    CLAIMS SPECIALIST:NON-LIFE CLAIMS (LEVEL C1)Munich Reinsurance Company of Africa Limited (MRoA) has been operating in South Africa for 50 years, although the Munich Re (Group) was active on the Continent via Munich Re in Munich for some years prior to commencing the Southern African operation in Johannesburg in 1968. The Head Office of MRoA is in...