Luxury Travel Consultant

3 weeks ago


Cape Town, South Africa Ten Lifestyle Group Full time
Job title : Luxury Travel Consultant - Flemish/Dutch speaking | Cape TownJob Location : Western Cape, Cape TownDeadline : January 02, 2025Quick Recommended Links
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Overview of responsibilities:

  • Advise our customers - Premium Cardholders - on the phone and by email in English and Flemish/Dutch 
  • Process customer requests from the preparation of the offer to the billing of individual trips as well as in the areas of restaurant/club reservations, gift organization, tickets (sports, culture), spa/fitness, yacht, flowers, transport, sightseeing etc
  • Make reservations with airlines, hotels, and destination agencies
  • Prepare tailor-made offers and travel documents, create itineraries, obtain visas and administrative processing
  • Mediate with passion
  • Active sales of promotions and exclusive events

Requirements

  • If you have worked in Retail Travel, Tour Operations, Account Management or Luxury Travel apply today, This could be an excellent career progression and an opportunity to work for a growing award winning company.

We are looking for:

  • Fluency in speaking Flemish and Dutch with professional fluency in English - written and spoken 
  • Proven track record in EU leisure sales as well as worldwide itineraries
  • Minimum 5 yrs experience in a Travel retail or Tour operator environment essential
  • Sound knowledge of Global Distribution System such as Amadeus / Sabre / Galileo (preferably Amadeus)
  • Energized to work in a team and share new ideas, improve processes and ways of working. 
  • Enjoy working in an international environment
  • You have strong communication skills and love to deliver excellent service and quality on a daily basis
  • You are able to use your initiative and creativity to best meet the needs of our members
  • Energetic and motivated team player who enjoys the challenge of achieving and exceeding goals
  • Strong team player with good interpersonal and communication skill
  • High adaptability to a dynamic changing environment
  • An enthusiasm to work with an emphasis for detail and follow through as required. The highest customer service standards are expected and must be maintained at all times
  • Self-motivation, committed and possess initiative & drive in the job
  • Flexibility : Ability to work shifts and weekends. (This position is a 40-hour work week with shifts). 

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