Luxury Travel Consultant
3 weeks ago
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- Job by industries
Overview of responsibilities:
- Advise our customers - Premium Cardholders - on the phone and by email in English and Flemish/Dutch
- Process customer requests from the preparation of the offer to the billing of individual trips as well as in the areas of restaurant/club reservations, gift organization, tickets (sports, culture), spa/fitness, yacht, flowers, transport, sightseeing etc
- Make reservations with airlines, hotels, and destination agencies
- Prepare tailor-made offers and travel documents, create itineraries, obtain visas and administrative processing
- Mediate with passion
- Active sales of promotions and exclusive events
Requirements
- If you have worked in Retail Travel, Tour Operations, Account Management or Luxury Travel apply today, This could be an excellent career progression and an opportunity to work for a growing award winning company.
We are looking for:
- Fluency in speaking Flemish and Dutch with professional fluency in English - written and spoken
- Proven track record in EU leisure sales as well as worldwide itineraries
- Minimum 5 yrs experience in a Travel retail or Tour operator environment essential
- Sound knowledge of Global Distribution System such as Amadeus / Sabre / Galileo (preferably Amadeus)
- Energized to work in a team and share new ideas, improve processes and ways of working.
- Enjoy working in an international environment
- You have strong communication skills and love to deliver excellent service and quality on a daily basis
- You are able to use your initiative and creativity to best meet the needs of our members
- Energetic and motivated team player who enjoys the challenge of achieving and exceeding goals
- Strong team player with good interpersonal and communication skill
- High adaptability to a dynamic changing environment
- An enthusiasm to work with an emphasis for detail and follow through as required. The highest customer service standards are expected and must be maintained at all times
- Self-motivation, committed and possess initiative & drive in the job
- Flexibility : Ability to work shifts and weekends. (This position is a 40-hour work week with shifts).
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