IT Systems Administrator
3 days ago
Must have the following requirements not negotiable:
- Minimum 5 years experience as an IT Systems Administrator
- Customer focused and approachable
- Solutions driven
- Comptia A+
- Comptia N+
- Microsoft MCS
- Cisco CCIP
- 2+ years working experience with Google Workspace
- Microsoft Office 2016 and up
- Proficient in Microsoft Active Directory
Responsibilities:
- First point of contact for user incidents and requests
- Managing tickets via ITSM platform
- Provide IT support to all users within the business
- User setup and configuration
- Workstation setup and deployment
- Ensure that user data backup solution is functional and user data is protected
- IT compliance - adhere to IT policies and procedures
- Maintain and update documentation of configurations
- Multifunction printer support
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