Revenue Supervisor

4 weeks ago

Johannesburg, South Africa National Risk Managers Full time
A Medical Insurance Company based in Benoni is looking for a Revenue Supervisor who will  Supervise day to day functions of the Finance department and Analyse data and reports.

Key Performance Areas
  • Report on stats
  • Maintain the smooth running of the department
  • Perform departmental administrative duties
  • Manage and Authorise
  • Collections Control
 
Key Tasks
Report on stats
  • Receive departmental stats
  • Daily, weekly and monthly stats reporting
  • Compile reporting
  • Verify stats
  • Responsible for sending stats to the Directors
  • Edit and run scripting of the Group Schemes Reports
  • Compile unpaids reports
  • Metric reporting
  • HR Leave reporting
  • Compile NBC group files (receive files from FTP)
  • Various and numerous adhoc requests (daily, weekly and monthly, consisting of Excel assistance and writing scripts for data extracts, etc)
 
Maintain the smooth running of the department
  • Maintain strict adherence to Policies and Procedures
  • Provide, agents and/or service providers with feedback with regards to the claims progress
  • Assist with backlogs
  • Allocate workload
  • Monitor workload of agents
  • Liaise with departments with regards to any claims related queries
  • Conduct meetings
  • Perform cross-training within the department
  • Conduct monthly performance reviews
  • Conduct ’return to work’ meetings
  • Monitor accuracy of reports and database information
 
Perform departmental administrative duties
  • Compile daily, weekly, monthly and ad hoc reports
  • Conduct spot checks on stats reports
  • Setup SOP’s and process flows
  • Check biometric reports
  • Maintain up to date filling systems
  • Check and approve leave
  • Assist and facilitate Audits
 
Manage and Authorise
  • Authorise Receipt payments
  • Authorise Reconcile payments
  • Resolve discrepancies
  • Authorise credit and debit notes
  • Manage and authorise Statement/ Bordereaux accuracy
  • Manage and authorise all payments to be received from employees at the agreed date
  • Manage and authorise all payments must be fully reconciled according to balancing employer payment schedule
  • Manage and authorise all creditors to be refunded before the next statement/ Bordereaux date
  • Manage and authorise Statements / Bordereaux to be delivered to employers at the agreed dates
  • Manage and authorise Statements/ Bordereaux to be accurate and reflect all received change requests
  • Manage and authorise Arrears to be resolved monthly (overall portfolio arrears to remain under 1%)
  • Manage Communication with Groups
  • Manage the collections process, systems and relationships with service providers
  • Oversee strategic flow of the collections
  • Oversee Revenue Administrators and Liaison with Development
  • Assessing tests and implementing new or upgraded software and assisting with strategic decisions on new systems
 
Essential Qualifications
  • Matric
  • Diploma OR Degree in maths, statistics/ computer science
  • MySQL qualification
 
Desirable Qualifications
  • BCOM Management or BCOM Accounting
 
Essential Experience
  • 2 year analytical experience
 
Desirable Experience
  • 5 year process flow experience
 
Knowledge and Skills
  • Excellent spelling skills
  • Excellent communication skills
  • Strong analytical skills
  • Good numerical skills
  • Critical thinker and doer
 
Attributes
  • Attention to detail
  • High levels of accuracy
  • High levels of confidentiality
  • Methodical
  • Self – motivated
  • Honest, hardworking and humble

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