See more Collapse

Reservations Supervisor

2 months ago

Johannesburg, South Africa Hospitality Jobs Africa Full time

As a Reservations Supervisor, you will be responsible for maintaining the integrity and overall efficiency of our clients reservations process. Your main responsibilities include:
Answering phone calls in a courteous and professional manner.

Entering all reservations accurately into the Property Management System (PMS).

Maximising room sales by upselling to higher categories and suggesting add-ons.

Checking bookings for accuracy prior to arrival and confirming reservations 7/14 days in advance.

Tracking reservations for statistical purposes using source codes and ensuring guest profiles are utilised correctly.

Handling Special Attention Guests (SAG) requests accurately and providing appropriate service.

Ensuring commission invoices are correct and tracked accurately.

Logging no-shows and cancellations according to the property standard.

Ensuring all reservations have deposits or full pre-payment in line with the property's payment terms.

Identifying and reporting potential risk factors that may impact revenue to the Revenue Manager.

Adhering to and fully understanding all Terms and Conditions relating to the properties.

Attention to detail and strong organizational skills.

Minimum of 2 years of experience in a similar role within the hospitality industry.

Ability to work effectively in a team environment.

Between 1 - 3 Years

We have other current jobs related to this field that you can find below

  • Reservations Supervisor

    2 weeks ago

    Johannesburg, Gauteng, South Africa Hospitality Jobs Africa Full time

    As a Reservations Supervisor, you will be responsible for maintaining the integrity and overall efficiency of our clients reservations processYour main responsibilities include:Answering phone calls in a courteous and professional manner.Entering all reservations accurately into the Property Management System (PMS).Maximising room sales by upselling to...

  • Cluster Reservations Agent

    4 weeks ago

    Johannesburg, South Africa Marriott International, Inc Full time

    **Job Number** 23207760 **Job Category** Reservations **Location** Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and...

  • Supervisor: Reserve Animal Care

    2 weeks ago

    Johannesburg, Gauteng, South Africa Bothongo Rhino and Lion Nature Reserve Full time

    Nature Reserve in Krugersdorp (Kromdraai district) seeks:Responsibilities: Animal husbandry and feeding of specific wild animals on the Reserve as well as responsible for the maintenance programme as specified (Fencing, water supply, fire prevention, etc.)Requirements: Minimum of 5 years' working experience in the field of conservation management. Relevant...

  • Front Office Supervisor/ Reservations Coordinator

    4 weeks ago

    Johannesburg, South Africa Dream Hotels and Resorts Full time

    One of our impressive lodges is looking to place a FOH Managerto be 1st line of contact for our guests. We are looking for your expertize, experience and skill to supervise, & co-ordinate & manage FO, incl Reservation & Reception. Are you the one to fill this opportune position ?_ One of our impressive lodges is looking to place a receptionist to be 1st line...

  • Supervisor: Reserve Animal Care

    3 weeks ago

    Johannesburg, South Africa Bothongo Rhino and Lion Nature Reserve Full time

    **Nature Reserve in Krugersdorp (Kromdraai district) seeks**: **Responsibilities**: Animal husbandry and feeding of specific wild animals on the Reserve as well as responsible for the maintenance programme as specified (Fencing, water supply, fire prevention, etc.) **Requirements**: Minimum of 5 years’ working experience in the field of conservation...

  • Supervisor: Reserve Animal Care

    4 weeks ago

    Johannesburg, South Africa Bothongo Rhino and Lion Nature Reserve Full time

    **Nature Reserve in Krugersdorp (Kromdraai district) seeks**: **Responsibilities**: Animal husbandry and feeding of specific wild animals on the Reserve as well as responsible for the maintenance programme as specified (Fencing, water supply, fire prevention, etc.) **Requirements**: Minimum of 5 years’ working experience in the field of conservation...

  • Housekeeping Supervisor

    2 weeks ago

    Johannesburg, Gauteng, South Africa PULLMAN AUCKLAND HOTEL & APARTMENTS Full time

    Company DescriptionWe are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor,...

  • Shipping Supervisor

    3 weeks ago

    Johannesburg, South Africa Michelle Taylor Recruitment Full time

    The Shipping Supervisor must have knowledge of the South African REserve Bank Rules and Regulations as well as be knowledgeable in the incoterms. The Shipping Supervisor will need to review and approve journals prepared by the Shipping Administrators on a daily, weekly and monthly basis. All invoices captured must be approved by the Shipping Supervisor....

  • Cluster Reservations Agent

    3 weeks ago

    Johannesburg, South Africa Marriott International, Inc Full time

    **Job Number** 23089965 **Job Category** Reservations **Location** Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and...

  • Shipping Supervisor

    3 weeks ago

    Johannesburg, South Africa Ingenious Personnel Full time

    Ingenious Personnel recruitment are looking for a Shipping Supervisor. The company is a well-established material handling sector company based in the East of Johannesburg. **About the role**: - Guide and oversee the Shipping Administrators - Must have knowledge of the South African Reserve Bank Rules and Regulations as well as be knowledgeable in the...

  • Front of House Supervisor

    4 weeks ago

    Johannesburg, South Africa Seasoned Recruitment Full time

    **Full Job Description** Our Client in Melrose is looking to hire a Front of house supervisor. We are looking for someone who is a hands-on individual with excellent communication and organizational skills, a natural leader and able to perform under pressure and work in a fast past environment. Duties will include, but not limited to: - Opening and...

  • Front of House Supervisor

    2 weeks ago

    Johannesburg, Gauteng, South Africa Seasoned Recruitment Full time

    Full Job DescriptionOur Client in Melrose is looking to hire a Front of house supervisor. We are looking for someone who is a hands-on individual with excellent communication and organizational skills, a natural leader and able to perform under pressure and work in a fast past environment.Duties will include, but not limited to:Opening and closing the...

  • Guest Experience Supervisor

    1 week ago

    Johannesburg, South Africa Marriott International, Inc Full time

    **Job Number** 24094852 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel Fire & Ice! Johannesburg Melrose Arch, 22 Whiteley Road, Johannesburg, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete designated cashier and closing...

  • Accountant Supervisor

    2 weeks ago

    Johannesburg, Gauteng, South Africa Trafalgar Property And Financial Services Full time

    Trafalgar is the leading property rental agency across South Africa, letting and managing residential properties across all major metropolitan areas. Trafalgar has a wide selection of homes to rent, to suit all budgets, tastes and areas. Trafalgar offers full-service sectional title and home owners association ("HOA") property management services across...

  • Guest Experience Supervisor

    2 weeks ago

    Johannesburg, Gauteng, South Africa Marriott International Full time

    POSITION SUMMARY Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (., Porter, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations...

  • Cluster Events Bookings Centre Executive

    4 weeks ago

    Johannesburg, South Africa Marriott International, Inc Full time

    **Job Number** 23207768 **Job Category** Food and Beverage & Culinary **Location** Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures;...

  • Maintenance Supervisor

    4 weeks ago

    Johannesburg, South Africa Bothongo Rhino and Lion Nature Reserve Full time

    **Primary Responsibilities**: General Maintenance as specified for the Nature Reserve e.g., electrical fences, general electrical work, fencing, welding, building, painting, plumbing, ext. **Minimum criteria Requirements**: Relevant qualification in the related field, valid driver’s license and a minimum of 5 years’ experience in handyman/facilities...

  • Maintenance Supervisor

    4 weeks ago

    Johannesburg, South Africa Bothongo Rhino and Lion Nature Reserve Full time

    **Primary Responsibilities**: General Maintenance as specified for the Nature Reserve e.g., electrical fences, general electrical work, fencing, welding, building, painting, plumbing, ext. **Minimum criteria Requirements**: Relevant qualification in the related field, valid driver’s license and a minimum of 5 years’ experience in handyman/facilities...

  • Maintenance Supervisor

    2 weeks ago

    Johannesburg, Gauteng, South Africa Bothongo Rhino and Lion Nature Reserve Full time

    Primary Responsibilities: General Maintenance as specified for the Nature Reserve e.g., electrical fences, general electrical work, fencing, welding, building, painting, plumbing, ext.Minimum criteria Requirements: Relevant qualification in the related field, valid driver's license and a minimum of 5 years' experience in handyman/facilities management are a...

  • Reservationist

    2 days ago

    Johannesburg, South Africa AccorHotel Full time

    Company Description We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining...