Food & Beverage Supervisor - 4 Boutique Hotel

5 months ago

Johannesburg, South Africa HotelJobs.co.za Full time

**Synopsis**

An exciting opportunity is available for a Food & Beverage Supervisor to join a dynamic team in the hospitality industry. Reporting directly to the Operations Manager, this role involves overseeing the daily operations of the Food & Beverage department at a prestigious location. If you have prior experience in restaurant service supervision and a passion for delivering exceptional guest experiences, we invite you to apply.

**Responsibilities**
- Supervise Food and Beverage staff, providing guidance, training, and implementing disciplinary measures when necessary.
- Handle guest complaints or concerns promptly and professionally, escalating issues to the Operations Manager as needed.
- Conduct regular checks to maintain food quality standards and ensure guest satisfaction.
- Develop strategies for upselling and implementing promotions to increase revenue.
- Manage menu changes based on cost analysis, sales reports, and seasonal trends.
- Take food and beverage orders accurately and efficiently, utilizing POS systems as needed.
- Maintain relationships with suppliers and manage inventory levels effectively.
- Perform regular stock takes and prepare monthly costing reports.
- Manage financial transactions, including credit card settlements and cash handling.
- Ensure mínimal voids and cancelled orders through effective communication with guests and kitchen staff.
- Collaborate with other departments to ensure seamless service operations.
- Maintain cleanliness and organization across all F&B outlets.
- Uphold compliance with food and beverage regulations and company disciplinary policies.
- Monitor alcohol consumption and responsibly refuse service when necessary.

**Requirements**:

- High school diploma/G.E.D. equivalent.
- Hospitality Diploma or relevant certification preferred.
- Minimum of 2 years' experience in restaurant service supervision.
- Strong communication and interpersonal skills.
- Ability to thrive in a fast-paced environment.
- Attention to detail and a commitment to upholding high standards of service.
- Flexibility to participate in special projects as required.

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