Reservations Supervisor
5 months ago
As a Reservations Supervisor, you will be responsible for maintaining the integrity and overall efficiency of our clients reservations process. Your main responsibilities include:
Answering phone calls in a courteous and professional manner.
Entering all reservations accurately into the Property Management System (PMS).
Maximising room sales by upselling to higher categories and suggesting add-ons.
Checking bookings for accuracy prior to arrival and confirming reservations 7/14 days in advance.
Tracking reservations for statistical purposes using source codes and ensuring guest profiles are utilised correctly.
Handling Special Attention Guests (SAG) requests accurately and providing appropriate service.
Ensuring commission invoices are correct and tracked accurately.
Logging no-shows and cancellations according to the property standard.
Ensuring all reservations have deposits or full pre-payment in line with the property's payment terms.
Identifying and reporting potential risk factors that may impact revenue to the Revenue Manager.
Adhering to and fully understanding all Terms and Conditions relating to the properties.
Attention to detail and strong organizational skills.
Minimum of 2 years of experience in a similar role within the hospitality industry.
Ability to work effectively in a team environment.
Between 1 - 3 Years
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Reservations Supervisor
3 months ago
Johannesburg, South Africa Marriott International, Inc Full time**Job Number** 24163643 **Job Category** Reservations **Location** Protea Hotel O.R. Tambo Airport, Corner of York & Gladiator Streets, Rhodesfield, Johannesburg, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and...
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Reservations Supervisor
1 month ago
Johannesburg, South Africa Marriott International, Inc Full timeJob Number 24163643 Job Category Reservations Location Protea Hotel O.R. Tambo Airport, Corner of York & Gladiator Streets, Rhodesfield, Johannesburg, South Africa, South Africa VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Oversee accuracy of room blocks, reservations, and group market...
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Cluster Reservations Agent
6 months ago
Johannesburg, South Africa Marriott International, Inc Full time**Job Number** 23207760 **Job Category** Reservations **Location** Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and...
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Guesthouse Supervisor
4 weeks ago
Johannesburg, South Africa HotelJobs.co.za Full timeWe are a charming 4-star boutique guesthouse located in the heart of Johannesburg South. With 13 beautifully appointed rooms, we offer a unique blend of comfort, luxury, and personalized service. We are seeking an enthusiatic Guesthouse Supervisor to lead our small team and take our operations to the next level. **Key Responsibilities**: - ** Operational...
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Curro Choice Supervisor
2 months ago
Johannesburg, South Africa Curro Holdings Ltd Full time**At Curro,** **we care.**: **Curro Choice Supervisor**: **Curro Digied Victory Park** **Vacancy Reference: 22128**: **What are we looking for?** We are looking for someone with the following experience, qualifications and /or skillsets: - Grade 12. - BEd degree. - SACE Registered (provisional or conditional). - Tutor (teaching) experience. - Clear...
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Curro Choice Supervisor
2 months ago
Johannesburg, South Africa Curro Holdings Ltd Full time**At Curro,** **we care.**: **Curro Choice Supervisor**: **Curro Digied Jewel City** **Vacancy Reference: 21936**: Join the revolution in education at Curro! We're on a mission to empower future leaders and need your passion and expertise. **What are we looking for?** We are looking for someone with the following experience, qualifications and /or...
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Curro Choice Supervisor
3 months ago
Johannesburg North, South Africa Curro Holdings Ltd Full time**At Curro,** **we care.**: **Curro Choice Supervisor**: **Curro Aurora** **Vacancy Reference: 21826**: **What are we looking for?** We are looking for someone with the following experience, qualifications and /or skillsets: - Grade 12. - BEd degree. - SACE Registered (provisional or conditional). - Tutor (teaching) experience. - Clear criminal...
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Actuarial Supervisor
1 month ago
Johannesburg, Gauteng, South Africa Old Mutual Full timeAbout the RoleThe Group Actuarial team is a key part of the Old Mutual Group Finance division, reporting directly to the Group Chief Financial Officer. As a Senior Actuarial Supervisor, you will be part of a small team of actuarial professionals responsible for delivering Old Mutual's regulatory capital and other risk metric reporting.Key...
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Airport Services Supervisor
4 weeks ago
Johannesburg, Gauteng, South Africa Emirates Full timeJob SummaryEmirates is seeking an experienced Airport Services Supervisor to ensure the efficient and professional operation of airport services.Key ResponsibilitiesEnsure that all airport services are delivered in a timely and efficient manner, meeting Emirates' high standards.Supervise and coordinate with internal and external agencies, such as handling...
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Guest Experience Supervisor
5 months ago
Johannesburg, South Africa Marriott International, Inc Full time**Job Number** 24094852 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel Fire & Ice! Johannesburg Melrose Arch, 22 Whiteley Road, Johannesburg, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete designated cashier and closing...
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Key Staff Supervisor Front of House
1 week ago
Johannesburg, Gauteng, South Africa Lumina Personnel Full timeJob Opportunity: Key Staff Supervisor Front of HouseLocation: Northern Suburbs, Johannesburg Salary and Benefits:R15,000 - R18,000 (negotiable) Job Overview:Lumina Personnel seeks a skilled and experienced Junior Front House Floor Manager to join our premier restaurant team. As a key member of the front-of-house team, you will play a crucial role in...
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Cluster Events Bookings Centre Executive
6 months ago
Johannesburg, South Africa Marriott International, Inc Full time**Job Number** 23207768 **Job Category** Food and Beverage & Culinary **Location** Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures;...
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Reservationist
5 months ago
Johannesburg, South Africa AccorHotel Full timeCompany Description We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining...
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Receptionist
5 months ago
Johannesburg, South Africa ANEW Recruitment Full time**Job Advert Summary**: **ANEW Hotel Roodepoort** is looking for a **Receptionist** to ensure a friendly, fast, and efficient check in for all our guests. Check out accurately and professionally, bringing a positive end to the guests stay with us. **Minimum Requirements**: - +- 1 Year Reception Experience - Tertiary qualification would be an advantage. -...
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Receptionist (Gauteng, Roodepoort)
6 months ago
Johannesburg, South Africa ANEW Recruitment Full time**Job Advert Summary**: **ANEW Hotel Roodepoort** is looking for a **Receptionist** to ensure a friendly, fast, and efficient check in for all our guests. Check out accurately and professionally, bringing a positive end to the guests stay with us, to make a reservation at any time, with the transaction being handled accurately and efficiently creating...
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Core Supervisor
1 month ago
Johannesburg, Gauteng, South Africa Four Seasons Hotels and Resorts Full timeAbout Four Seasons:At Four Seasons, we're driven by a passion for delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a commitment to luxury with genuine heart. We believe that the best way to enable our people to deliver these exceptional experiences is...
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Senior Actuarial Supervisor
7 hours ago
Johannesburg, South Africa Old Mutual Full timeJob title : Senior Actuarial SupervisorJob Location : Gauteng, JohannesburgDeadline : December 19, 2024Quick Recommended Links Jobs by Location Job by industries Job Description The Group Actuarial team is part of the Old Mutual Group Finance division, reporting directly to the Group Chief Financial Officer. The team operates and provides exposure across...
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Reservationist
5 months ago
Johannesburg, South Africa HotelJobs.co.za Full time**Hospitality and Outdoor - New Vacancy - Reservationist** **5* Luxury Group - Johannesburg, Gauteng** **Requirements**: - Hospitality or Reservations Qualifications beneficial - Minimum of 2 years’ Hospitality dedicated reservations experience in a similar position at a 4/5-Star environment (Essential) - Proficient in reservations systems - eRes...
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Cluster Reactive Sales Agent
3 months ago
Johannesburg, South Africa Marriott International, Inc Full time**Job Number** 24159072 **Job Category** Reservations **Location** Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and...
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Cluster Reactive Sales Agent
3 weeks ago
Johannesburg, South Africa Marriott International, Inc Full time**Additional Information** **Job Number**24195617 **Job Category**Reservations **Location**Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa, 2076 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and...