Current jobs related to German speaking Customer Support Consultant - Cape Town - Language Recruiters

  • German Speaking Customer Support Consultant

    5 months ago

    Cape Town, South Africa Black Pen Recruitment Full time

    **German Speaking Customer Support Consultant (Hospitality/HotelTech)** Join our client’s dynamic and rapidly expanding tech company as they embark on a mission to transform the global hotel industry. They have been recognized as the leading Hotel Management System provider for two consecutive years, driving innovation and empowering hoteliers worldwide....

  • German Speaking Customer Support Consultant

    5 months ago

    Cape Town, South Africa Black Pen Recruitment Full time

    **German Speaking Customer Support Consultant (Hospitality/HotelTech)** Our client is a property management software tailored for hotels, bed and breakfasts, and other accommodation providers. It offers a range of features to streamline operations, bookings, and guest experiences. Their user-friendly interface for check-in/out, invoicing, and room...

  • German Speaking Marketing Customer Support

    7 months ago

    Cape Town, South Africa Language Recruiters Full time

    Calling all **German **speaking superheroes of customer satisfaction! Are you ready to embark on an exciting journey with a leading travel company? Do you have a passion for marketing and a knack for customer support? We have the perfect opportunity for you in the heart of **Cape Town, South Africa**! We need your powers to join a dynamic team as a **German...

  • German Speaking Travel Consultant

    1 month ago

    Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    Job Title: German Speaking Travel ConsultantWe are seeking a highly skilled German speaking travel consultant to join our team at Black Pen Recruitment. As a travel consultant, you will be responsible for assisting clients with their travel requirements, including booking flights, hotels, rail, and arranging car hire.Key Responsibilities:Manage a portfolio...

  • German Speaking Customer Service Support Specialist

    7 months ago

    Cape Town, South Africa Language Recruiters Full time

    Are you passionate about travel and ready to embark on an unforgettable journey with a leading tourism company? Look no further - we’re searching for a vibrant and enthusiastic **German speaking Customer Service Support Specialist **to join this team in **Cape Town, South Africa**. Ready to embark on an adventure? Don’t miss this **job** opportunity to...

  • German Speaking Customer Service Representative

    2 months ago

    Cape Town, Western Cape, South Africa RMV Solutions Recruitment Full time

    Job Title: German Speaking Customer Service ConsultantWe are seeking a highly skilled and fluent German speaking customer service consultant to join our team at RMV Solutions Recruitment. As a customer service consultant, you will be responsible for providing exceptional customer service to our clients in German and English languages.Job Summary:The...

  • German Speaking Customer Service Representative

    1 month ago

    Cape Town, Western Cape, South Africa RMV Solutions Recruitment Full time

    Job Title: German Speaking Customer Service ConsultantWe are seeking a highly skilled and fluent German speaking customer service consultant to join our team at RMV Solutions Recruitment. As a customer service consultant, you will be responsible for providing exceptional customer service to our clients in German and English languages.Job Description:Key...

  • German Speaking Customer Service Representative

    2 months ago

    Cape Town, Western Cape, South Africa RMV Solutions Recruitment Full time

    {"Job Title": "German Speaking Customer Service Consultant", "Job Description": "Job SummaryWe are seeking a highly skilled German speaking customer service consultant to join our team at RMV Solutions Recruitment. As a customer service consultant, you will be responsible for providing exceptional customer service to our clients in German and English...

  • German Speaking Customer Service Representative

    2 months ago

    Cape Town, Western Cape, South Africa RMV Solutions Recruitment Full time

    {"Job Title": "Customer Service Consultant - German Language", "Job Description": "Job SummaryWe are seeking a highly skilled Customer Service Consultant to join our team at RMV Solutions Recruitment. As a German-speaking customer service representative, you will be responsible for providing exceptional customer service to our clients in Germany and other...

  • German Speaking IT Support Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa Jai Search Consultancy Full time

    Job Description for German Speaking Support AnalystKey AccountabilitiesWe are seeking a highly skilled German speaking support analyst to join our dynamic team. As a German speaking support analyst, you will be responsible for providing remote 1st/2nd line technical IT support to our clients. Your primary goal will be to troubleshoot and resolve hardware and...

  • Outbound Telesales Consultant

    5 months ago

    Cape Town, South Africa Recruitment Legends Full time

    Outbound Telesales Consultant - German Speaking Remote R25 000 + Incentives UK Based Marketing Agency seeks a German Speaking Business Development Executive to act as the liaison between their clients’ prospects and customers. Your role will be to seek new business opportunities by contacting and developing relationships with potential customers through...

  • German Speaking Customer Service Representative

    4 weeks ago

    Cape Town, Western Cape, South Africa RMV Solutions Recruitment Full time

    Job Title: German Speaking Customer Service ConsultantWe are seeking a highly skilled and experienced German speaking customer service consultant to join our team at RMV Solutions Recruitment.Job Summary:The successful candidate will be responsible for providing exceptional customer service to our clients in German and English languages. The role will...

  • German Speaking Customer Service Representative

    4 weeks ago

    Cape Town - Remote, South Africa RMV Solutions Recruitment Full time

    Job Title: German Speaking Customer Service ConsultantRMV Solutions Recruitment is seeking a highly skilled German Speaking Customer Service Consultant to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients in German and English languages.Job Summary:We are looking for...

  • German Speaking Customer Service Representative

    4 weeks ago

    Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    Customer Service Consultant - German LanguageWe are seeking a highly skilled Customer Service Consultant to join our team in Cape Town. As a German speaking customer service representative, you will be responsible for handling customer inquiries via phone, email, and chat in a professional and courteous manner.Key Responsibilities:Handle customer inquiries...

  • German speaking consultant

    2 months ago

    Cape Town, South Africa Jai Search Consultancy Full time

    Duties: Responding to customer queries and services via Email and Chat Provide accurate information, troubleshoot technical issues, and resolve customer concerns Maintain detailed records of customer interactions and transactions Stay up to date on product features and specifications, and promotions to provide informed responses to customer enquiries...

  • German Tourism Consultant

    1 month ago

    Cape Town, Western Cape, South Africa Tower Group Full time

    Job Title: German ConsultantWe are seeking a highly skilled German Consultant to join our team at Tower Group. As a key member of our team, you will be responsible for providing expert advice and guidance to our clients in the German market.Key Responsibilities:Develop and maintain strong relationships with German-speaking clients and suppliersProvide expert...

  • German Speaking Customer Service Representative

    2 months ago

    Cape Town, Western Cape, South Africa Initiate International Full time

    Customer Service Agent - German SpeakingInitiate International is seeking a highly skilled and multilingual Customer Service Agent to join our team in Cape Town, South Africa. As a German speaking Customer Service Agent, you will be responsible for providing exceptional customer service to our clients, addressing their inquiries, and ensuring their travel...

  • German Speaking Agent

    6 months ago

    Cape Town, South Africa Outsource-x Full time

    Join Our Team as a German-Speaking Agent! Are you ready to embark on a career adventure like no other? Look no further! We're on the lookout for passionate and motivated German-speaking agents to join our Somerset-based contact center, nestled in the beautiful Helderberg Area. Why Choose Us? - We're a Somerset-based contact center with a global reach. - We...

  • German Speaking Agent

    5 months ago

    Cape Town, South Africa Outsource-x Full time

    Join Our Team as a German-Speaking Agent! Are you ready to embark on a career adventure like no other? Look no further! We're on the lookout for passionate and motivated German-speaking agents to join our Somerset-based contact center, nestled in the beautiful Helderberg Area. Why Choose Us? - We're a Somerset-based contact center with a global reach. - We...

  • German Speaking Agent

    5 months ago

    Cape Town, South Africa Outsource-x Full time

    Join Our Team as a German-Speaking Agent! Are you ready to embark on a career adventure like no other? Look no further! We're on the lookout for passionate and motivated German-speaking agents to join our Somerset-based contact center, nestled in the beautiful Helderberg Area. Why Choose Us? - We're a Somerset-based contact center with a global reach. - We...

German speaking Customer Support Consultant

2 months ago

Cape Town, South Africa Language Recruiters Full time

An international super-fast growing tech company that are revolutionising hoteliers around the globe has an exciting job opportunity for a German speaking Customer Support Consultant to join their team in Cape Town, South Africa. You will be responsible to ensure their German speaking hoteliers are using their software with absolute happiness. Embrace challenges and opportunity for growth in a fun and relaxed working environment

Your key job responsibilities as the German speaking Customer Support Consultant in Cape Town, South Africa will include:

  • Providing telephonic and ticket support to clients on utilising our software
  • Ensuring that customer service levels are maintained at a high standard
  • Working closely with their Implementations Team to ensure a seamless transition of client accounts to support
  • Training hoteliers in using software to their best advantage on all possible touch points
  • Ensuring your required KPI’s and contact points are maintained at the required daily level. This includes maintaining customer support SLAs
  • Proactively calling hoteliers to convince them of the added value of our additional paid features
  • Fun & productive collaboration with their other teams, specifically your German teammates
  • Occasionally assisting in creating video & written content to teach our hoteliers in all possible topics so they can use the software in the most self-sufficient way


Requirements

Requirements for this German speaking Customer Support Consultant job in Cape Town, South Africa:

  • Speaks German on a native level
  • Experience providing customer support in technical environment
  • Hotel (front-desk/reservations) / and or hospitality experience ( advantageous)
  • Motivated working in a high-tech, fast-paced, entrepreneurial environment, requiring strong prioritisation abilities
  • Patient and empathetic towards others, but naturally able to lead a conversation, deal with clients on different levels
  • Self-motivated & ability to deliver under pressure
  • A proactive team player
  • Organised and great eye for detail
  • Passionate about tech and software and not afraid to upsell


Benefits

Benefits of joining this team:

  • Working in a vibrant international fast-growing company
  • Unlimited learning & growth potential
  • Your ideas and performance making a big difference in their organisation and the global hotel industry
  • Work hard, Play hard mentality. They love celebrating successes together
  • Employee Equity Scheme
  • Annual Hotel Experience
  • Friday lunches are on them
  • Annual salary increases
  • Training & Development opportunities

If you meet the above requirements for this German speaking Customer Support Consultant job in Cape Town, South Africa, we would like to hear from you Please send your CV through today