Senior Fraud Specialist

3 weeks ago

Cape Town, South Africa Quidax Full time

About the Job

We are looking for a Fraud Specialist to efficiently and effectively manage fraud-related issues. This role is primarily responsible for developing and implementing action plans to detect fraudulent activities in the organization.

The candidate should be familiar with legal and regulatory guidelines and best practices and should also be of high ethical standards. The Senior Fraud Specialist is responsible for analyzing transaction trends, developing fraud prevention strategies, and executing processes that will help us keep fraud levels below our acceptable thresholds. 


If you are a detail-oriented individual with a strong analytical mindset and a passion for combating fraud, we would love to hear from you. Join us at Quidax and be part of a dynamic team dedicated to maintaining the integrity of our platform.



Role Requirements

  • Experience as a Fraud Management professional. 
  • In-depth knowledge of the industry’s standards and regulations. 
  • Excellent knowledge of reporting procedures and record keeping. 
  • A business acumen partnered with a dedication to legality. 
  • Methodical and diligent with outstanding planning abilities.


Here’s an example of what your day-to-day at Quidax might look like:

  • Fraud Monitoring, Analysis, Investigation and Resolution. Proactively monitor and review account and transaction data for suspicious activity and possible fraud.

  • Utilize various data analysis and accounting tools in collecting, sorting, and analyzing transaction data to obtain results that reveal inconsistencies as well as possible suspects.

  • Identify business areas requiring increased security to protect the company and customers from future incidents of fraud, and provide recommendations on possible mitigants.

  • Respond to fraud queries across multiple channels. Liaise with internal teams, customers, banks, law enforcement, and any 3rd party involved.

  • Design and implement processes effective for the prevention or minimization of fraud risks.

  • Maintain a record of investigative operations and findings, root causes, impact, and possible risk mitigations.

  • Create Fraud rules, test and provide feedback on process and system improvements based on changing fraud trends and patterns.

  • Work closely with internal functions including Operations, Customer Support, and Compliance. Liaise with legal and compliance to develop and execute plans for the resolution of fraud cases.

  • Prepare reports for senior management and external regulatory bodies as appropriate.

  • Other roles as assigned.



What you need to have

  • Minimum of 4 years experience as a Fraud Specialist preferably in financial services.

  • Possess a solid understanding of fraud trends and have experience using technology to detect, prevent, investigate, and optimize fraud processes.

  • Certification in a fraud-related discipline, such as Certified Fraud Examiner (CFE).

  • Proficiency in SQL/ Advanced Excel or any other data manipulation tool.

  • Strong analytical, communication, and organizational skills.

  • Ability to operate with minimal supervision and high degree of autonomy.

  • Strong attention to detail, ability to spot patterns and investigate.

  • Have successfully implemented a fraud solution from start to finish.

  • Have managed a fraud tool and/or written rules that help reduce fraudulent occurrences.


Nice to haves

  • A Fraud Certification (CFE)

  • Crypto experience

How to apply

Please send an application tailored to the role that speaks to us. A lot of people send in bland generic applications, and it is easy and very helpful to stand out, especially when someone has been going through 100 applications, endeavour to make your application the breath of fresh air. We appreciate your great writing and you taking the time to put your application together.

Should you get through the application stage, we will most likely send you a pre-interview questionnaire. Please imagine you are already part of the team and walk us through your thinking about the problems we present.


Some perks of being a Quidaxian:

  • An inclusive culture where we are always looking for improvement and cherish your input. ‍♀️
  • Sweet compensation package, including bonus when the company hits its goals for the year with management's discretion.
  • Unlimited PTO (Paid Time off).
  • Generous Parental Leave.
  • HMO. ‍⚕️
  • Health & wellness check-ups annually.
  • Offsite team retreat.


What our hiring process looks like

It’s a 3-step quick process

✅ Intro call with the recruiter

✅ 1hr call with the hiring team lead

✅ 45mins culture fit interview


If you want to find out more about what life at Quidax is visit Quidax Bio.

Stay connected with Quidax through LinkedIn and Instagram for the latest updates.

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