Head of Fraud Prevention

4 days ago

Cape Town, Western Cape, South Africa Frank Consult Full time
About Our Client

Frank Consult is a leading fintech company specializing in digital payments. Our mission is to provide innovative and secure payment solutions that empower businesses and individuals to thrive in the digital economy.

Purpose of Role

The Head of Fraud will be responsible for developing and implementing comprehensive fraud prevention strategies to safeguard our digital payment systems. This role involves overseeing the fraud team, ensuring effective monitoring, analysis, and investigation of fraud cases, and collaborating with various departments to enhance fraud prevention measures.

Key Responsibilities
  • Develop and implement a robust fraud prevention and detection strategy.
  • Lead and manage the fraud team, providing guidance and support to ensure high performance.
  • Oversee the monitoring, analysis, and investigation of potential fraud cases.
  • Collaborate with other departments to enhance fraud prevention measures and ensure compliance with industry regulations.
  • Stay abreast of industry trends and best practices in fraud prevention and digital payments.
  • Conduct risk assessments and implement measures to mitigate fraud risks.
  • Prepare and present detailed reports on fraud trends, risks, and mitigation strategies to senior management.
  • Foster a culture of continuous improvement, collaboration, and accountability within the fraud team.
  • Ensure the confidentiality and security of sensitive information.
Core Competencies
  • Strategic Leadership: Ability to develop and implement effective fraud prevention strategies.
  • Analytical Skills: Strong ability to analyze data, identify patterns, and make informed decisions.
  • Communication Skills: Excellent verbal and written communication skills.
  • Problem-Solving: Ability to think critically and solve complex problems related to fraud.
  • Integrity and Ethics: Strong commitment to maintaining confidentiality and handling sensitive information.
  • Adaptability: Ability to adjust strategies to meet new challenges.
  • Resilience: Ability to manage stress and handle high-pressure situations.
  • Collaboration: Ability to work effectively with other departments and stakeholders.
  • Technical Proficiency: Competence in using fraud detection tools, CRM systems, and other relevant software.
Qualification and Experience Required
  • Relevant tertiary qualification in finance, legal, or a related field (advantageous).
  • At least 7-10 years of experience in fraud detection and prevention, with a focus on digital payments.
  • At least 3-5 years of experience in a leadership role.
  • Enhanced knowledge of fraud and financial crime, including AML and STR/SAR directives.
  • Proven track record of developing and implementing successful fraud prevention strategies.

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