Casino Cashier

2 months ago

Cape Town, South Africa MSC Cruises Full time
JOB PURPOSE 

Receives and exchanges cash and coins, chips and checks, credit and/or other monetary notes for guests in the Casino.

KEY RESPONSIBILITES
  • Proven customer service skills to interact appropriately with guests in a considerate professional and positive manner by showing concern and listening actively
  • Ability to communicate tactfully with guests, department heads and shipboard employees to resolve problems and negotiate resolutions
  • Ability to count chips and paper currency quickly and accurately
  • Working knowledge of computers, internet access, and the ability to navigate within a variety of software packages such as Excel, and Word
  • Greets customers and provides Casino information regarding cashiering services available to  guests
  • Exchanges chips, cash, coins, checks, credit and/or other monetary notes. Accurately counts 
  • chips, cash, and coins in a quick and efficient manner. Receives coins or casino chips from guests requesting paper and/or coin currency equivalency
  • Operates electronic coin counter or counts chips to determine correct exchange values
  • Provides guests with paper currency and/or coin equivalency. 
  • Obtains approval for ship credit transactions; charges individual accounts for funds issued
  • Conducts all Casino table games according to established guidelines and procedures.
  • Accurately maintains the handling of cards, chips, money and other gaming equipment at an appropriate rate to maintain the proper pace of the game. Informs players of the rules and regulations as the game progresses
  • Observes the players around the table in order to recognize playing style.
  • Maintains an awareness of the guests to avoid possible security risks. Notifies management and/or security of suspicious behavior
  • Participates in casino cash and coin counts as assigned by casino management
QUALIFICATIONS 
  • Experience internally working as a Casino Dealer with high performance ratings or Dealer Experience working in a live Casino either on land or cruise line
  • 1 year experience in a similar role 
DOCUMENTS REQUIRED
  • Valid South African Passport
  • Police Clearance

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