Casino Technician

1 month ago

Cape Town, South Africa MSC Cruises Full time
KEY RESPONSIBILITES
  • Proven customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively
  • Ability to communicate tactfully with guests, department heads and shipboard employees to resolve problems and negotiate resolutions
  • Ability to count paper and coin currency quickly and accurately
  • Adjusts slot machines, coin-handling, card shuffling and all other machines and equipment following manufacturer's specifications, using hand and power tools
  • Conducts general maintenance and/or service on all machines and equipment
  • Prepares requisitions for parts, tools equipment, etc. and forwards to Casino management for approval
  • Adjusts and repairs machines, replacing worn or defective electrical or mechanical parts
  • Participates in jackpot payouts and presents to Cashier and/or Casino management based on established Casino Operations policies
  • Conducts daily inspections of the slots machines and equipment
  • Maintains a constant presence throughout the Casino
  • Responds to guest complaints in a considerate, professional and positive manner
  • Observes players and machine operation for improper use or possible security problems.
  • Notifies management and/or security of suspicious behavior
  • Participates in slot and table counts as assigned and in accordance with Casino Operations policies.
  • Completes paperwork and/or reports on a per voyage/monthly basis
QUALIFICATIONS
  • Experience as a Casino Technician in a land based casino or cruise line
  • Ability to speak additional languages such as Italian, Spanish, French or German is advantageous
DOCUMENTS REQUIRED
  • Valid South African Passport
  • Police Clearance

  • Casino Technician

    1 month ago

    Cape Town, South Africa MSC Cruises Full time

    JOB PURPOSE Installs, services, adjusts and repairs gaming/accounting equipment and slot machines in the Casino.KEY RESPONSIBILITESProven customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening activelyAbility to communicate tactfully with guests, department heads and...

  • Casino Technician

    1 month ago

    Cape Town, South Africa MSC Cruises Full time

    KEY RESPONSIBILITESProven customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively Ability to communicate tactfully with guests, department heads and shipboard employees to resolve problems and negotiate resolutions Ability to count paper and coin currency...

  • Casino Technician

    1 month ago

    Cape Town City Centre, South Africa Jobted ZA C2 Full time

    KEY RESPONSIBILITES - Proven customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively - Ability to communicate tactfully with guests, department heads and shipboard employees to resolve problems and negotiate resolutions - Ability to count paper and coin...

  • Casino Equipment Technician

    1 month ago

    Cape Town, Western Cape, South Africa MSC Cruises Full time

    Key ResponsibilitiesProvide Exceptional Guest Service: Interact with guests in a considerate, professional, and positive manner, showing concern and actively listening to their needs.Communicate Effectively: Communicate tactfully with guests, department heads, and shipboard employees to resolve problems and negotiate resolutions.Count and Manage Currency:...

  • Casino Equipment Specialist

    4 weeks ago

    Cape Town, Western Cape, South Africa MSC Cruises Full time

    JOB TITLE: Casino Technician**Job Summary**As a Casino Technician with MSC Cruises, you will be responsible for installing, servicing, adjusting, and repairing gaming and accounting equipment, as well as slot machines, in our Casino. You will work closely with our team to ensure that all equipment is functioning properly and that our guests have an...

  • Casino Equipment Specialist

    1 month ago

    Cape Town, Western Cape, South Africa MSC Cruises Full time

    Job Title: Casino TechnicianAt MSC Cruises, we are seeking a skilled Casino Technician to join our team. As a Casino Technician, you will be responsible for installing, servicing, adjusting, and repairing gaming and accounting equipment and slot machines in the Casino.Key Responsibilities:Customer Service: Provide exceptional customer service to guests,...

  • Assitant Casino Manager

    5 months ago

    Cape Town, South Africa Crew Life at Sea Full time

    Key Responsibilities: - Assist the Casino Manager in the day-to-day operation of the casino **on board the cruise ship** - Manage and supervise a team of casino staff, including dealers, cashiers, and technicians - Monitor and maintain the financial performance of the casino, including revenue, expenses, and budgets - Ensure compliance with all gaming...

  • Casino Operations Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa MSC Cruises Full time

    Casino Operations SpecialistKey Responsibilities:Customer Service: Provide exceptional customer service to guests, responding to their needs and concerns in a professional and considerate manner.Machine Maintenance: Perform routine maintenance and repairs on slot machines and equipment, adhering to manufacturer specifications.Problem Resolution: Troubleshoot...

  • Casino Equipment Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa MSC Cruises Full time

    Job SummaryThis role involves the installation, servicing, adjusting and repairing of gaming and accounting equipment, as well as slot machines, in the Casino.Main ResponsibilitiesProviding excellent customer service skills to interact with guests in a considerate and professional manner.Communicating effectively with guests, department heads and colleagues...

  • Casino Equipment Specialist

    4 weeks ago

    Cape Town, Western Cape, South Africa MSC Cruises Full time

    Key ResponsibilitiesCustomer Service: Provide exceptional customer service to guests, responding to their needs and concerns in a professional and positive manner.Communication: Communicate effectively with guests, department heads, and shipboard employees to resolve problems and negotiate resolutions.Technical Skills: Possess the ability to count paper and...

  • Casino Maintenance Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa MSC Cruises Full time

    Key Responsibilities:    Provide exceptional customer service to guests, interacting in a considerate, professional, and positive manner to address their needs and resolve issues.    Communicate effectively with guests, department heads, and shipboard employees to resolve problems and negotiate resolutions, utilizing strong interpersonal and conflict...

  • Slots Technician

    5 months ago

    Cape Town, South Africa Crew Life at Sea Full time

    Responsibilities: - Maintain and repair all slot machines **onboard the cruise ship** - Perform regular maintenance checks and inspections to ensure machines are functioning properly - Troubleshoot and resolve technical issues with slot machines - Perform upgrades and updates to slot machines as needed - Keep accurate records of all maintenance and repair...