Ops Spec: Data insights and Process Automation

2 weeks ago


Centurion, South Africa BCXP Full time
Ops Specialist: Data Insights and Process AutomationBusiness UnitOperateDepartmentBusiness PerformanceJob grade/levelS6Reports ToSnr Specialist:  Pricing & Profitability

 

Core Description

The Ops Specialist for Data Insights and Process Automation is responsible for supporting the effective operational management and deployment of data-driven insights and process automation solutions. This role focuses on ensuring smooth execution, resource allocation, risk management, and process optimization, contributing to the overall goals of the Data Insights and Process Automation strategy.

Key Deliverables / Primary Functions

•    Align operational activities with the Data Insights and Process Automation strategy, translating goals into actionable tasks.
•    Facilitate solution delivery within scope, timelines, and budget, ensuring seamless integration into operations.
•    Assist in resource planning, optimizing tools, technology, and personnel across multiple projects.
•    Identify and implement process improvements to drive efficiency, leveraging automation for better performance.
•    Identify operational risks and develop strategies to mitigate them while maintaining compliance with standards.
•    Maintain service continuity through disaster recovery and business continuity plans.
•    Collaborate across departments to ensure alignment and clear communication with stakeholders.
•    Manage vendor relationships to ensure they meet company standards and support project success.
•    Assist in budget management, tracking expenditures and ensuring alignment with financial targets.
•    Monitor performance metrics, using data-driven insights to achieve operational excellence.
•    Foster a collaborative team culture, promoting engagement, performance, and professional development.
 

Core Functional Skills & CapabilitiesFinance and Budget ManagementBusiness ProcessesRelationship BuildingAnalytical SkillsReportingCore Behavioural CompetenciesJob MatchWriting and ReportingPlanning & OrganisingAdapting & Responding to changeAnalysingDelivering Results & Meeting customer expectationsMinimum QualificationsNQF 6: 3 year Degree/ Diploma/ National Diploma in Data Science or Information SystemsOR NQF 4: Grade 12Additional Education -Preferred /AdvantageOR NQF 6: 3 year Degree/ Diploma/ National Diploma in Business ManagementExperience

3 years’ experience in data insights, process automation, or related operational roles.

OR

5 years’ experience in data insights, process automation, or related operational roles

CertificationsProfessional Memberships in Relevant IndustryLevel of Engagement & Span of ControlSpan of Control0Level of EngagementEngagement will all levels within the organisation, internal and external to the business

 

Special Requirements / Employment ConditionWorkplace / Physical RequirementsHybrid Remote WorkerRevenue GeneratingNon-Billable

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