Support Ops Coordinator

1 month ago


Johannesburg, South Africa Isilumko Staffing Full time

One of the Top ridesharing companies is looking for an action orientated, team player, who is not afraid to interact with local and international stakeholders and who is deadline driven, must have excellent verbal and written communication, to fill the Support Ops Coordinator Role.

Duties

  • Assist in executing the vision, strategy and tactics for the growth of the company.
  • Work collaboratively with external, local, regional and global stakeholders to improve the experience for partners, project rollouts and the execution of action plans.

Requirements

  • A minimum of 2 years of experience in customer services
  • Project management skills. You have proven ability to lead initiatives in previous roles.
  • Business judgment and critical thinking skills, with the ability to use data to establish the highest value priorities and develop a strategy to pursue them.
  • Passion for Problem Solving. You are curious to understand the why behind pain points and work to ensure the issue is solved.
  • Strong collaborative mindset: we can be way more impactful if we work together.
  • You want to craft the future of our company’s business in South Africa
  • Experience working closely and communicating effectively with internal and external stakeholders in a constantly evolving environment with tight deadlines.
  • Proven experience in proactively identifying urgent issues and quickly acting on them.


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