Cdh Ops Support

6 months ago

Johannesburg, South Africa Nedbank Full time

**Job Requisition and Talent Aquisition**
- Job Title: CDH Ops Support- REQ: 128420- TA: Saranya Govender**Job Family**
- Administration, Operations and Facilities

**Career Stream**
- Administration, Transactional Processing and Production**Leadership Pipeline**
- Manage Self: Technical**Job Purpose**
- To provide administration support and specialist services to management across business functions in line with Nedbank business strategy.

**Responsibilities**:

- Manage department assets by conducting physical audits.
- Manage department budgets by ensuring compliance to all relevant policies and procedures.
- Reconcile of General Ledger accounts in line with generally acceptable principles.
- Report any budget limit anomalies to the Finance Department as per the business requirement.
- Engage with Internal and external stakeholders through standard meetings.
- Maintain customer's trust through service, client experience and brand alignment.
- Collaborate with the stakeholders to maintain the business relationships for client service delivery
- Test and implement systems prior to roll out.
- Train, coach, support and guide staff on policies and systems.
- Effective resolution of queries.
- Manage the BCP/DR, OHSA, as well as social and recognition committee’s processes and meetings as well as cluster communication.
- Write reports, executive summaries and newsletters monthly or quarterly for various stakeholders.
- Prepare papers for meetings (MANCO and OPCOM).
- Source and order stationery and office equipment for the department.
- Manage projects of the department.
- Organise travel arrangements for the business unit.
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
- Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
- Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.
- Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
- Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

**People Specification**

**Essential Qualifications - NQF Level**
- Matric / Grade 12 / National Senior Certificate

**Preferred Qualification**
- Business Related Degree- Preferred Certifications**Minimum Experience Level**
- 5 years senior admin level in financial services industry

**Technical / Professional Knowledge**
- Administrative procedures and systems
- Banking procedures
- Business terms and definitions
- Business writing
- Cluster specific operations
- Data analysis
- Governance, Risk and Controls
- Relevant regulatory knowledge
- Relevant software and systems knowledge

**Behavioural Competencies**
- Adaptability
- Communication
- Collaborating
- Customer Focus
- Decision Making
- Managing Work
- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_

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