Receptionist

2 weeks ago


Johannesburg, South Africa FIRE OPS SA Full time

FIRE OPS SA is recruiting for a Receptionist as the first point of contact for our company at our head office in Melrose Arch.
We require a well-groomed, confident individual with a positive attitude and strong communication skills. The individual will be required to receive and redirect calls, co-ordinate front desk activities and execute administrative tasks while liaising with guests, staff and assisting with meeting co-ordination where required.
Responsibilities
- Receive calls in a professional manner.
Screen, and forward incoming phone calls and where necessary assist accurate messaging
Monitor the front entrance via controlled access at the reception desk, being aware of safety procedures at all times.
Maintain a demeanor that contributes to a positive reception atmosphere at all times.
Welcome guests attentively to ensure they feel comfortable.
Verify with the 'person being visited' their expectation of a visitor and readiness to meet them.
Facilitate a seamless entry and exit of visitors within the building.
Actively contribute to sustaining a tidy, inviting, respectable, and efficient environment.
Support contractors in gaining building access and inform facilities and other departments as necessary.
When asked, help with general office tasks across various departments.
Manage boardroom reservations accurately and provide confirmation to organizers.
Required experience
- Computer literate in Microsoft Office programmes
Internet
Preferably previous experience in an interpersonal or receptionist position
Previous experience with switchboard operations
Office assistance / administrative tasks experience is preferred
Attributes
- Confident, with a positive attitude
Tolerance and patience
Friendly and approachable
Able to interact with a variety of people
Punctual
Good communicator
Skills required
- Outstanding telephone and in-person interpersonal skills
Proactive and uses initiative in a work environment
Professional conduct and representation of the company's frontline image
Team player
Organizational and planning abilities
Proficient multitasking and time-management, with task prioritization skills


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