Technical Support Coordinator
4 months ago
**Technical Support Coordinator**:
**Start date**: Immediately
**Job Purpose**
Technical Support Coordinator to diagnose, prioritise and escalate technical issues from customers, as well as monitor all cases escalated to our Operational Support Team.
**Requirements**:
- 1 year (min) experience in an IT support environment
- Information Technology qualification, additional certificate in Microsoft or similar, advantageous
- Good understanding of computer systems, mobile devices, and other tech products
- Strong ability to multitask
- Diagnosing, prioritising & escalating issues to the technical support team, as well as monitoring escalated issues
- Own reliable transport is essential
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