Short-Term Insurance Consultants

1 week ago


Cape Town, South Africa Quest Staffing Solutions Full time
Job title : Short-Term Insurance ConsultantsJob Location : Western Cape, BellvilleDeadline : December 05, 2024Quick Recommended Links
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Duties & Responsibilities

  • his role is focused on, but not limited to; servicing broker requests, including enquiries.
  • Providing telephonic/ email support to the intermediary on record, authorised representatives from the brokerage, and broker services;
  • Dealing with general insurance and policy specific enquiries; 
  • Dealing with issuance of new policies/ policy maintenance/ renewal / agri aspects of policies;
  •  Assisting to resolve all insurance queries within required timeframe and compliance requirements;
  • Undertaking client follow-ups when policies are cancelled to ascertain the reasons and attempt to retain the policy onto books;
  • Undertaking to adjust premiums in line with new asset values;
  • Managing client expectation on expected turnaround times for submitted requests;
  • Adhering to underwriting criteria and regional requirements;
  • Assist with profiling the client with the best suitable product and underwriting criteria;
  • Advising brokers to ensure that we meet with clients’ needs in terms of the correct cover and product;
  • Assisting in implementing solutions for improvement; and
  • Standing in for Consultants should they be absent or on leave during busy periods or absence of key resources, assisting where required.
  • MUST have a CLEAR Credit and Criminal record 

Desired Experience & Qualification

  • Matric / Grade 12
  • NQF4 (insurance related qualification)
  • MUST have experience dealing with Short-Term insurance 
  • Commercial Insurance experience
  • RE5 would be an advantage
  • MUST have a CLEAR Credit and Criminal record 
     

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