Demand Manager

6 months ago


Sandton, South Africa Dimension Data Full time
Functieomschrijving

Demand Manager - Johannesburg - 2 Month Contract 

Requirements

Role Description and Responsibilities:

 

Perform the role of the Demand Manager

o Management of the idea and demand management end-to-end process and pipeline

o Working with the Business partners to review and complete the request documents with all the

relevant information (quality assure) in prep for the FDC approval

o Identifying improvements to the process and system requirements for

o Reviewing and updating of the requests in Service Now based on the outcome pf the various

forums

o Preparing the presentations and presenting the Demand items at the fortnightly Functional Demand

Council and ITLT Business Management Meetings.

o Reporting on the status of demand at various forums

o Provide the interface between the Ops delivery team/ vendor delivery teams, the PMO and the

business in facilitating the fulfilment of demand.

o Work closely with the Ops delivery team to track progress and ensure on timely delivery.

Minimum qualification, experience and expertise required:

1. General project management and governance experience

2. Business Analysis experience

3. Excellent communication

4. Proficient in Microsoft Project

5. Exposure to Service Now is an advantage

 


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