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Demand Manager

2 months ago

Sandton, South Africa Dimension Data Full time
Job Title: Demand Manager

Job Summary:

The Demand Manager will be responsible for managing the idea and demand management end-to-end process and pipeline. This includes working with business partners to review and complete request documents, identifying improvements to the process and system requirements, and preparing presentations for the Functional Demand Council and ITLT Business Management Meetings.


Key Responsibilities:

• Manage the idea and demand management end-to-end process and pipeline
• Work with business partners to review and complete request documents
• Identify improvements to the process and system requirements
• Prepare presentations for the Functional Demand Council and ITLT Business Management Meetings
• Report on the status of demand at various forums
• Provide the interface between the Ops delivery team, vendor delivery teams, the PMO, and the business in facilitating the fulfilment of demand
• Work closely with the Ops delivery team to track progress and ensure timely delivery


Requirements:

• General project management and governance experience
• Business Analysis experience
• Excellent communication skills
• Proficient in Microsoft Project
• Exposure to Service Now is an advantage


About Dimension Data:

Dimension Data is a leading provider of IT services and solutions. We help our clients to achieve their business objectives by providing innovative and effective solutions.