Demand Manager

1 month ago


Sandton, South Africa Dimension Data Full time

Johannesburg Contract Opportunity

Demand Manager role overview

Key Responsibilities:

  • End-to-end Demand management process management
  • Collaborate with Business partners to review and complete request documents
  • Quality assurance and preparation for FDC approval
  • Process and system improvement identification
  • Review and update of requests in Service Now
  • Presentation preparation and delivery at Functional Demand Council and ITLT Business Management Meetings
  • Reporting on demand status at various forums
  • Interface between Ops delivery team, vendor delivery teams, PMO, and business
  • Progress tracking and timely delivery facilitation with Ops delivery team

Requirements:

  1. General project management and governance experience
  2. Business Analysis experience
  3. Excellent communication skills
  4. Proficient in Microsoft Project
  5. Service Now exposure (advantageous)

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