Demand Manager
1 month ago
Johannesburg Contract Opportunity
Demand Manager role overview
Key Responsibilities:
- End-to-end Demand management process management
- Collaborate with Business partners to review and complete request documents
- Quality assurance and preparation for FDC approval
- Process and system improvement identification
- Review and update of requests in Service Now
- Presentation preparation and delivery at Functional Demand Council and ITLT Business Management Meetings
- Reporting on demand status at various forums
- Interface between Ops delivery team, vendor delivery teams, PMO, and business
- Progress tracking and timely delivery facilitation with Ops delivery team
Requirements:
- General project management and governance experience
- Business Analysis experience
- Excellent communication skills
- Proficient in Microsoft Project
- Service Now exposure (advantageous)
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