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Technical Customer Engineer

4 months ago

East London, South Africa Hire Resolve Full time

Hire Resolve is seeking a talented Technical Customer Engineer to join our client, a leading IT solutions provider. This role involves supporting engineering tasks such as design assistance, construction, equipment installation, system configuration, and maintenance. Success in this position requires meticulous attention to detail, efficiency, and a strong knowledge of engineering principles. The ideal candidate will be a team player with excellent problem-solving skills and a commitment to high standards. If you're ready to contribute to an innovative and dynamic team, we encourage you to apply.

Responsibilities
  • Coordinating with engineers and team members to ensure that projects are completed on schedule and to high standards.
  • Conducting necessary research and establishing best practices for ongoing projects.
  • Analyzing current systems and operations to devise preventative maintenance strategies.
  • Identifying potential issues and promptly notifying relevant stakeholders.
  • Supporting the engineering team through all phases, including planning, design, development, installation, maintenance, and troubleshooting.
  • Monitoring processes, workers, and methods to develop plans that enhance efficiency.
  • Performing quality control on all projects, compiling reports, and recommending improvements.

Requirements

  • Grade 12
  • A+
  • N+
  • Basic knowledge of Microsoft products, including Outlook, Word, Excel, Access, Internet Explorer, and Windows OS
  • Basic knowledge of LAN/WAN connectivity
  • Good understanding of Desktops, Laptops, Printers, Network copiers, and NICs
  • Strong negotiation and presentation skills
  • Attention to detail with a methodical approach
  • Excellent problem-solving and analytical skills
  • Ability to perform effectively under pressure
  • Proficiency in using Desktops, Laptops, Printers, and Fax machines
  • Competence with Backup Systems
  • Experience in deploying new equipment and updating infrastructure
  • Reliable vehicle for customer visits
  • Detail-oriented and task-focused
  • Proactive and disciplined
  • Must possess a valid driver’s license and reliable transportation
  • May require overtime and standby support as scheduled
  • Clear credit and criminal record required

Benefits

  • Salary negotiable

Contact Hire Resolve for you next career-changing move

  • Apply for this role today, contact, Giné Gebhardt or Gustav Vogel at Hire Resolve or on LinkedIn
  • You can also visit the Hire Resolve website: hireresolve.us or email us your CV: Itcareers@hireresolve.za.com.

We will contact you telephonically in 7 days should you be suitable for this vacancy. If you are not suitable, we will contact you regarding any future vacancies that arise if it matches your profile