MS Engineer
2 months ago
About the Role
The MS Engineer is a key member of our technical support team, responsible for providing expert technical support to clients and ensuring the smooth operation of our IT infrastructure. This role requires a strong technical background, excellent problem-solving skills, and the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Provide technical support to clients via phone, email, and on-site visits
- Identify and resolve technical issues with IT infrastructure, including hardware, software, and network problems
- Collaborate with internal teams to resolve complex technical issues
- Develop and maintain technical documentation and knowledge base
- Stay up-to-date with the latest technology trends and advancements
Requirements
- Advanced diploma or degree in IT or a related field
- Minimum 2 years of experience in a technical support role
- Strong technical knowledge of IT infrastructure, including hardware, software, and network systems
- Excellent problem-solving and communication skills
- Ability to work effectively in a team environment
About NTT DATA
NTT DATA is a global leader in business and technology services, with a strong commitment to innovation and customer satisfaction. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.
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