MS Engineer

2 months ago


East London, Eastern Cape, South Africa NTT DATA Full time

About the Role

The MS Engineer is a key member of our technical support team, responsible for providing expert technical support to clients and ensuring the smooth operation of our IT infrastructure. This role requires a strong technical background, excellent problem-solving skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities

  • Provide technical support to clients via phone, email, and on-site visits
  • Identify and resolve technical issues with IT infrastructure, including hardware, software, and network problems
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain technical documentation and knowledge base
  • Stay up-to-date with the latest technology trends and advancements

Requirements

  • Advanced diploma or degree in IT or a related field
  • Minimum 2 years of experience in a technical support role
  • Strong technical knowledge of IT infrastructure, including hardware, software, and network systems
  • Excellent problem-solving and communication skills
  • Ability to work effectively in a team environment

About NTT DATA

NTT DATA is a global leader in business and technology services, with a strong commitment to innovation and customer satisfaction. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.


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