Technical Operations Director

3 days ago

East London, Eastern Cape, South Africa Abantu Staffing Solutions Full time
Job Title: Technical Operations Manager

Abantu Staffing Solutions is seeking a highly skilled and experienced Technical Operations Manager to join our team.

Job Summary:

The Technical Operations Manager will be responsible for managing and motivating all staff, ensuring a high-quality standard, on-time delivery, and achievement of targets. This role requires a strong technical background, excellent communication skills, and the ability to effectively manage resources.

Key Responsibilities:
  • Manage the relationship with clients while maintaining profitability and productivity.
  • Promote interdepartmental cooperation and synergies.
  • Participate in daily morning meetings at Plant level with customer management.
  • Review fitment quality as per standard operating procedure.
  • Develop, implement, and monitor guidelines for customer satisfaction.
  • Support the Contracts Manager to grow the Technical Portfolio, find new business, and spot opportunities.
  • Plan and adjust staff workloads and allocate daily tasks to team members.
  • Provide advice and technical assistance to team members.
  • Ensure all operations staff adhere to Standard Operating Procedures and safety protocols.
  • Ensure all staff are adequately trained in terms of their duties.
  • Use the Performance Management system to ensure all staff are appraised on their performance and given sufficient training, coaching, and mentoring where applicable.
  • Plan, implement, and monitor annual budgets, scheduling expenditures, analyzing, and reporting on variances and taking appropriate corrective actions to compensate for variances.
  • Manage financial and administrative requirements.
  • Ensure Standard Operating Procedures as well as KPI measures are developed, implemented, and monitored.
  • Ensure rework campaigns, standardized fitments, overall WIP management targets are met in accordance with customer scope.
  • Ensure operations adhere to SHEQ and ISO standards, 5S and Gemba principles as high priority.
  • Ensure Operations strive to fulfill BBBEE such as procurement and recruitment objectives.
  • Manage Workshop (and in-plant areas), Equipment & Storage Yard maintenance.
  • Ensure all new staff are properly inducted on all policies and procedures.
  • Ensure all department employees' time keeping and attendance adherence.
  • Ensure corrective action is taken on employees who do not comply with policies and procedures of the company.
  • Ensure the department adheres to ISO 9001 Quality Processes and standards.
  • Ensure the department adheres to ISO 14001 Environmental Processes and standards.
Requirements:
  • Red Seal Artisan (Electronics or Mechanical) / Degree or Diploma in Mechanical Engineering.
  • Must have production experience.
  • 3+ years working experience in the same or similar position.
  • Ability to effectively communicate at all levels (both internal and external customers).
  • Aftermarket fitment knowledge required.
  • Proven record of planning and executing projects.
  • Effective management and utilization of resources, +- 80 employees.
  • Must have sound computer knowledge and applications at an advance level (Full MS Office Suite).
What We Offer:

Abantu Staffing Solutions offers a competitive salary and benefits package, as well as opportunities for professional growth and development.

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