Disbursement Consultant

4 weeks ago


Cape Town, South Africa Sterling Lexicon Full time

Sterling Lexicon is a leading provider of global mobility services. We manage all facets of our clients' mobility programs, while focusing on providing flexible solutions for corporate and U.S. government organizations worldwide.

Disbursement Consultant ( Service delivery)

To create, update and maintain all Client specific billing requirements in Client billing handbook and keep Client disbursement fees spreadsheet updated. Regularly review the client billing handbook for accuracy and changes in client personnel. To manage disbursement and own the mailbox to the highest standards and respond to queries and requests within 24 hours  To resolve client, assignee and third party queries per agreed service level agreements  To ensure any issues are promptly escalated where appropriate and that corrective action is taken  To understand and administer clients’ policies for Disbursements (per diem’s/assignee expenses) To make sure that claims and invoices have got proper authorisation and audit for accuracy and approve per client policy To ensure all costs and related fees are invoiced to clients by regularly reviewing the mailbox and SharePoint and reconciling the unbilled disbursements report To ensure all data in Internal operating system is correct for accurate reporting by working in collaboration with service delivery teams  To upload all disbursement supplier invoices and corresponding backup communications onto paperless system (Docuware) To ensure all disbursement costs are entered on system (Helix) To issue client invoices/credit notes accurately in accordance with client requirements and within agreed timeframes  To submit all invoices/credit notes to clients within agreed timeframes and in accordance with specific requirements  To follow the disbursement and billing processes and regularly suggest improvements  To provide cover for other team members in case of holidays/absence

SKILLS & EXPERIENCE 

Ability to demonstrate attention to detail  Be proactive Ability to demonstrate data accuracy  Ability to demonstrate mailbox management  Ability to work under pressure and to tight deadlines  Excellent written communication skills at all levels  Excellent numeracy skills  Excel intermediate skills  Basic accounting skills 

ADVANTAGES 

Billing experience Relocation services experience Experience of relocation systems Language skills Cash flow management 

Finance package experience 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.



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