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Billing & Disbursement Consultant

5 months ago

Cape Town, South Africa Sterling Lexicon Full time

**Job description**

Sterling Lexicon is a leading global provider of relocation services, technology and knowledge. Our portfolio consists of operating lines in global relocation services, home valuations, move programs & related services, and technology platforms that add value for our customers. Our employees operate from regional offices in Asia, Europe, North America to support the success of our clients and their relocating employees around the world.

This position is responsible for supporting our billing function with the responsibly of managing our billing processes.

**ACCOUNTABILITES**:

- To update and maintain all Client specific billing requirements in Client billing handbook by working closely with Service Delivery and Account Management team.
- To ensure all data in system is correct for accurate reporting by working in collaboration with service delivery teams
- To ensure any issues and queries are promptly escalated where appropriate and that corrective action is taken in line with agreed service level agreements
- To follow the billing and disbursement processes and regularly suggest improvements
- To manage billing mailbox to the highest standard and respond to queries and requests within 24 hours
- To issue and submit client invoices and credit notes accurately in accordance with client requirements and within agreed timeframes, attaching supporting documentation where required
- To ensure all costs are invoiced to clients
- To keep the credit notes levels to a minimum by ensuring billing accuracy
- To accurately consolidate invoices where required (client specific) - to include disbursement invoices where required
- To add and maintain supplier address & contact details
- To upload all disbursement invoices and corresponding backup communications onto paperless system
- To ensure all disbursement costs are entered on system and to issue a matching purchase invoice
- To ensure disbursement payments are made in timely manner by reviewing the creditors list and standing orders
- To reconcile disbursement payments against invoices and bank statements

**Skills / Experience Required**
- Advanced MS Excel skills
- Basic accounting skills/knowledge
- Billing experience within a relocation services environment (desirable but not essential)
- Cash flow management
- Finance package experience

**About Us**

Sterling Lexicon is setting the new global standard in optimized mobility solutions. From bespoke relocations to mobilizing talent globally, we offer innovative, end-to-end solutions tailored to your goals. By personalizing our services to meet your unique needs, we deliver happy, productive people around the world.

That’s Mobility Optimized.

**Job Types**: Full-time, Permanent

**Education**:

- Bachelors (required)

**Experience**:

- Invoicing and billing: 2 years (required)
- Microsoft Excel: 3 years (required)