Shopper Insight Manager AMESA

1 week ago

Johannesburg, South Africa PepsiCo Full time
Job title : Shopper Insight Manager AMESAJob Location : Gauteng, JohannesburgDeadline : December 20, 2024Quick Recommended Links
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Responsibilities

Execute against team charter (SLA) for Reporting & Analytics for AMESA

  • Creating holistic brand performance view by Analyzing work from Retail performance and integrating it with Consumer Insights.
  • Drive Insights for DX Team and execute market, Brand, and brand level reporting of Marketing KPI performance (utilizing dashboards, templated decks, and reporting tools)
  • Execute market, Brand and brand level reporting for Customer KPI performance (Utilizing dashboards, templated decks and reporting tools)
  • Provide business performance explanations, incorporating considerations beyond retail performance drivers.
  • Explain business performance, drivers, and optimization opportunities.
  • Monitor key channel, customer, competitor and emerging player performance and execute reporting at required intervals.
  • Provide responses to ad-hoc follow-ups when double-click (additional questions) required with tables/charts/stories using relevant data.

Support Reporting Lead/Senior Managers/Managers delivering against information needs articulated by Business Partners; addressing business questions and process requirements

  • Deliver against needs of stakeholders, requestors and end service users.
  • Brainstorm around the whitespaces available within business and build a roadmap to unlock these areas for business to grow.
  • Support processes for output adherence and delivery to agreed scope – in line with the agreed timelines, aligned templates and content management.
  • Responsible for managing multiple priorities; being able to manage deadlines and deliverables.
  • Monitor and act upon regular feedback inputs from end-users and Business Partners for deliverables.
  • Flag and monitor any business risks related to delivering the operational output (facilities, IT resources, recruitment efforts)
  • Support communication processes with Reporting vertical leaders and Business Partners (project planning, workflow monitoring, quality checks, on-going changes)
  • Help Reporting vertical leadership develop and finetune internal Center Of Excellence processes (work-flow mapping, pain-points and bottlenecks management) both related to service delivery and internal center operations
  • Improve existing processes based on frequent end-user and Business Partner feedback loop.

SSC strategy delivery

  • Work on building the roadmap of Business growth, identify whitespaces to identify opportunities.
  • Support in Annual AOP or Situation assessments exercise or Leadership Reporting
  • Support simplification, standardization and digitalization efforts (in cooperation with global and sector stakeholders)

Qualifications

  • A junior/mid-level Insight or Analytics professional with experience in a leading consumer goods company. 8years+ experience
  • Education: Masters/Graduate in Economics, Mathematics, Marketing or Management
  • Language: Fluent English
  • Potential to develop leadership and influencing profile in line with Insights Leader of the future definition: Motivates action through fact-based, inspirational material.
  • Has a track record of identifying and championing new processes for improving fact-based decision making
  • Can synthesize multiple, disparate data sources into compelling growth strategies. Formulates a strong POV and can articulate future scenarios and is an exceptional storyteller.
  • Strong collaborator; Interested and motivated by working with others. Actively creates and participates in opportunities to co-create solutions across markets or brands; will be willing and able to embrace Responsive Ways of Working
  • Can easily see how insights/research learning can improve businesses impact and frames up reporting efforts and opportunities to inform business decisions.
  • Proven analytics, shopper research experience, consumer insights experience or commercial experience in combination with strong analytical skills
  • High degree of familiarity with CPG and Food & Beverage industry data sources, including Nielsen/IRi (POS and HH panel), GlobalData, Kantar, sDNA etc.
  • Deep understanding of CPG industry business performance outputs and causal measures, their relationships, and how to bring business performance insights to life visually.
  • Proficient with PowerPoint and Excel; including ability to write complex formulas.
  • Experience with PowerBI or any visualization tool will be a plus.
  • Exposure to Advance Analytics
  • Managerial experience: nice to have.
  • Operational experience from business servicing sector and/or consulting experience would be a plus.

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