Cloud Support Engineer
2 weeks ago
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- Job by industries
Key job responsibilities
Your day as a Cloud Support Engineer will include, but not be limited to, the following activities:
- You will be primarily responsible for solving customer’s cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue.
- You will drive initiatives that improve support-related processes and our customers’ experience. These can include tutorials, how-to videos, technical articles, trainings, among others.
- You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.
- You will be continuously learning groundbreaking technologies, and developing new technical skills and other professional competencies.
- You will act as interviewer in hiring processes, and coach/mentor new team members.
- ICT jobs
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Help Desk Specialist
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Cloud Support Engineer
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Hybrid Cloud Team Lead
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Hybrid Cloud Team Lead
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Cloud Support Engineer
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Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited - A78 Full timeAbout the RoleWe are seeking a highly skilled Cloud Support Engineer to join our team at Amazon Development Centre (South Africa) (Proprietary) Limited - A78. As a Cloud Support Engineer, you will be responsible for providing exceptional support to our customers, helping them to troubleshoot and resolve complex technical issues related to our cloud...
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Cloud Support Engineer
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Cape Town, Western Cape, South Africa Vista Full timeJob DescriptionVista is a world-leading company that makes software for the cinema industry, serving cinemas, film distributors, and moviegoers worldwide.About the RoleWe are seeking an experienced Cloud Support Engineer to join our global team. As a key member of our team, you will be responsible for providing pro-active technical support and incident...
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Cloud Support Engineer
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Cape Town, South Africa ENGINEERINGUK Full timeDESCRIPTION ABOUT US Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their...
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Cloud Support Engineer
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Cloud Support Engineer
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Cloud Support Engineer
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Cloud Support Engineer
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Cloud Support Engineer
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Cloud Support Specialist
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T1 Support Engineer
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T1 Support Engineer
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Cloud Support Engineer
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Cloud Support Specialist
1 month ago
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Cloud Support Engineer
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Cape Town, South Africa Amazon Full timeAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a...
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Cloud Engineer
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