Cloud Support Engineer

2 weeks ago


Cape Town, South Africa Amazon Full time
Job title : Cloud Support Engineer - Containers, AWS Support EngineeringJob Location : Western Cape, Cape TownDeadline : December 30, 2024Quick Recommended Links
  • Jobs by Location
  • Job by industries

Key job responsibilities

Your day as a Cloud Support Engineer will include, but not be limited to, the following activities:

  • You will be primarily responsible for solving customer’s cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue.
  • You will drive initiatives that improve support-related processes and our customers’ experience. These can include tutorials, how-to videos, technical articles, trainings, among others.
  • You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.
  • You will be continuously learning groundbreaking technologies, and developing new technical skills and other professional competencies.
  • You will act as interviewer in hiring processes, and coach/mentor new team members.

  • ICT jobs

  • Help Desk Specialist

    2 weeks ago


    Cape Town, Western Cape, South Africa Cloud Direct Full time

    Cloud Direct is seeking a highly skilled Help Desk Specialist to join our team in Western Cape, Cape Town. The ideal candidate will possess excellent communication skills, technical knowledge, and the ability to work well under pressure.Job OverviewThis is an exciting opportunity to be part of our Managed Services Team. We are looking for an ambitious and...


  • Cape Town, Western Cape, South Africa Cloud Direct Full time

    Job Title : Cloud Direct Hybrid Cloud Technical Lead PositionEarn an estimated annual salary of R1,200,000 to lead our Hybrid Cloud Team at Cloud Direct in Western Cape, Cape Town.About the JobWe are seeking a highly experienced and skilled Hybrid Cloud Technical Lead to join our team at Cloud Direct. As a key member of our leadership team, you will be...


  • Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full time

    Join Our Team as a Cloud Support EngineerAt Amazon Development Centre (South Africa) (Proprietary) Limited, we are seeking highly skilled Cloud Support Engineers to join our team. As a Cloud Support Engineer, you will be the primary point of contact for our customers, providing top-notch support and solutions for their cloud-related issues. You will work...


  • Cape Town, South Africa Cloud Direct Full time

    Job title : Hybrid Cloud Team LeadJob Location : Western Cape, Cape TownDeadline : December 18, 2024Quick Recommended Links Jobs by Location Job by industries The Hybrid Cloud Team is responsible for supporting our customers either as a point of escalation from the Service Desk, Cloud Command Centre or in conjunction with other specialist teams within...


  • Cape Town, South Africa Cloud Direct Full time

    Job title : Hybrid Cloud Team Lead Job Location : Western Cape, Cape Town Deadline : December 18, 2024 Quick Recommended Links Jobs by Location Job by industries The Hybrid Cloud Team is responsible for supporting our customers either as a point of escalation from the Service Desk, Cloud Command Centre or in conjunction with other...

  • Cloud Support Engineer

    2 months ago


    Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited - A78 Full time

    About the RoleWe are seeking a highly skilled Cloud Support Engineer to join our team at Amazon Development Centre (South Africa) (Proprietary) Limited - A78. As a Cloud Support Engineer, you will be responsible for providing exceptional support to our customers, helping them to troubleshoot and resolve complex technical issues related to our cloud...


  • Cape Town, Western Cape, South Africa Vista Full time

    Job DescriptionVista is a world-leading company that makes software for the cinema industry, serving cinemas, film distributors, and moviegoers worldwide.About the RoleWe are seeking an experienced Cloud Support Engineer to join our global team. As a key member of our team, you will be responsible for providing pro-active technical support and incident...

  • Cloud Support Engineer

    2 months ago


    Cape Town, South Africa ENGINEERINGUK Full time

    DESCRIPTION ABOUT US Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their...

  • Cloud Support Engineer

    2 months ago


    Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full time

    About UsAmazon Web Services (AWS) is the leading cloud platform, pioneering innovation and empowering businesses to succeed. As a member of the AWS Support team, you will be at the forefront of this transformation, assisting a global list of companies and developers leveraging our growing suite of services and features.Job DescriptionWe are seeking a skilled...


  • Cape Town, South Africa ENGINEERINGUK Full time

    DESCRIPTION Amazon Web Services (AWS) is the market leader and technology forerunner in the Cloud business. As a member of the AWS support team, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their...

  • Cloud Support Engineer

    6 months ago


    Cape Town, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full time

    Amazon Web Services (AWS) is the market leader and technology forerunner in the Cloud business. As a member of the AWS support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical...

  • Cloud Support Engineer

    6 months ago


    Cape Town, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited - A78 Full time

    ABOUT USAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical...

  • Cloud Support Engineer

    6 months ago


    Cape Town, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full time

    ABOUT USAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical...


  • Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited - A78 Full time

    Job DescriptionJob Title: Cloud Support EngineerCompany: Amazon Development Centre (South Africa) (Proprietary) Limited - A78About the Role: We are seeking a highly skilled Cloud Support Engineer to join our team. As a Cloud Support Engineer, you will be responsible for providing exceptional customer support to our clients, ensuring their cloud...

  • T1 Support Engineer

    2 weeks ago


    Cape Town, South Africa Cloud Direct Full time

    Job title : T1 Support EngineerJob Location : Western Cape, Cape TownDeadline : December 18, 2024Quick Recommended Links Jobs by Location Job by industries Purpose This is an exciting opportunity to be part of an international Managed Service Provider (MSP) - we’re looking for an ambitious, energetic Service Desk Engineer to join the rapidly expanding...

  • T1 Support Engineer

    7 days ago


    Cape Town, South Africa Cloud Direct Full time

    Job title : T1 Support Engineer Job Location : Western Cape, Cape Town Deadline : December 18, 2024 Quick Recommended Links Jobs by Location Job by industries Purpose This is an exciting opportunity to be part of an international Managed Service Provider (MSP) - we’re looking for an ambitious, energetic Service Desk Engineer to join...


  • Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full time

    Job Description:We are seeking a skilled Cloud Support Engineer to join our team in Cape Town. As a Cloud Support Engineer, you will be responsible for providing exceptional customer support and troubleshooting complex technical issues related to Amazon Web Services (AWS).Key Responsibilities:Provide technical support to customers via phone, email, and...


  • Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full time

        **Cloud Support Engineer Role**    At Amazon Development Centre (South Africa) (Proprietary) Limited, we are seeking a highly skilled Cloud Support Engineer to join our team. As a Cloud Support Engineer, you will play a critical role in providing exceptional support to our customers, ensuring their success on our cloud platform.    **Key...


  • Cape Town, South Africa Amazon Full time

    Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a...

  • Cloud Engineer

    2 weeks ago


    Cape Town, South Africa Sanlam Group Full time

    Job title : Cloud EngineerJob Location : Western Cape, BellvilleDeadline : December 18, 2024Quick Recommended Links Jobs by Location Job by industries What will you do? You will be surrounded with hardworking people who are passionate about cloud and software engineering, and believe that world-class support is critical to customer success. You  will have...