Call Centre Agent

Experienced Call Centre Manager is required for a manufacturing/automotive company to manage and build a high-performance Call Centre of CLO’s with a clear vision to provide world-class Inbound and Outbound CRM support. **Requirements**: Dip or Degree in Business Management 5 years management experience in a Call Centre environment Computer Literacy (MS...

The Coffee Importers and Roasters Organisation (CIRO) is a true coffee emporium. As the preferred one-stop solution, CIRO offers expert services in sourcing, roasting, blending, packaging, training, equipment, technical support, national and international distribution and market trend analysis. As the largest manufacturer of pure coffee in South Africa, it...

Senior Call Centre Manager Elandsfontein, Gauteng R65 000 to R69 000 CTC We are seeking a Call Centre Manager to lead our high-performance team of Customer Liaison Officers (CLOs). This role focuses on delivering exceptional inbound and outbound CRM support to internal and external stakeholders. Key responsibilities include monitoring daily operations,...

We are seeking a Senior Call Centre Manager to lead our high-performance team of Customer Liaison Officers (CLOs). This role focuses on delivering exceptional inbound and outbound CRM support to internal and external stakeholders. Key responsibilities include monitoring daily operations, coaching team members, and ensuring adherence to service and...

Non-Motor Call Centre Claims AdministratorWe are seeking a detail-oriented Non-Motor Call Centre Claims Administrator to join our team. Reporting to the Claims Manager, you will be responsible for processing and managing non-motor claims efficiently and accurately. Duties and responsibilities:Handle incoming non-motor claims via phone and emailAssess and...

We are seeking a detail-oriented Non-Motor Call Centre Claims Administrator to join our team. Reporting to the Claims Manager, you will be responsible for processing and managing non-motor claims efficiently and accurately. Duties and responsibilities:Handle incoming non-motor claims via phone and emailAssess and validate claims according to policy terms and...

The primary purpose of this role is to sell the MIT product portfolio by proactively and reactively offering products to customers thereby contributing effectively and efficiently to the MIT sales process. 1. Sales - Service the call center for sales purposes (includes but not limited to sales orders, quotations, etc.) - Proactively sales - sell and promote...

**Job Specification**: Contact Center Agent **Responsibilities**: - Strong communication, both written and verbal. - Strong telephonic skills. - Great active listening skills. - Exceptional interpersonal and rapport building skills. - A patient and empathetic attitude. - Strong time management and organizational skills. - Adaptability and flexibility. -...

AUTOMOTIVE AND TYRE INDUSTRYMatric / Senior CertificateSales & Service Centre experience of 12 months advantageousTyre Industry experience of 12 months advantageousRetail experience of 6 months advantageousSalesforce experience advantageousSage Evolution experience advantageousIntermediate Microsoft Office skills

**JOB PURPOSE** As a customer support agent, you will be the first point of contact for SupplierRate customers seeking assistance regarding Supplier Rate’s products and services. The key objective of this role is to resolve customer queries efficiently and effectively, with professionalism, document pain points for sharing with internal teams, foster good...

To manage, monitor, coordinate and control the quality of a customer care call centre team's work, in line with the customer care related activities and processes, in order to deliver on approved operational plans and contributing to client satisfaction and effective service delivery. **Position Overview**: PROCESS - Contribute to the development of the...

AUTOMOTIVE AND TYRE INDUSTRY Matric / Senior Certificate Sales & Service Centre experience of 12 months advantageous Tyre Industry experience of 12 months advantageous Retail experience of 6 months advantageous Salesforce experience advantageous Sage Evolution experience advantageous Intermediate Microsoft Office skills

Auto Pedigree is looking for an experienced Service Centre Manager based at our Germiston Branch. This position is an ideal opportunity for someone eager to make use of their leadership and business acumen, and operations management experience to drive the achievement of branch performance targets and advance Auto Pedigree's business interests in the...

About UsHlabahlosile is a renowned organization in the automotive and tyre industry.Job OverviewWe are seeking a skilled Sales & Service Centre Intermediate Consultant (Call Center) to join our team.Job DescriptionThis role involves providing exceptional customer service, sales, and technical support to clients. The ideal candidate will have excellent...

At Merchants, we're passionate about delivering outstanding customer experiences. As a Customer Service Ambassador, you'll be the face of our brand, serving as the first point of contact for customers.We're seeking candidates who are committed to providing exceptional service in a caring and considerate manner. In this role, you'll have the opportunity to...

**Purpose Statement** **To maximize sales** to meet monthly sales and development targets within an agreed territory and sector. **To build** solid Customer relationships to ensure Customer retention. **Key performance areas (to translate into a measure of success)** - Maximize Sales in agreed territory - Develop & grow market share and identify new...

Answer incoming customer calls on Ocular▪ Answer incoming emails on Ocular▪ Process customer quotations▪ Process customer purchase orders▪ Attend to customer queries▪ Communicate with accounts dept with regards to customer account queries▪ Communicate with dispatch with regards to customer special requests for delivery▪ Communicate with...

Overview: **We are PepsiCo** PepsiCo is proud to be one of the world’s leading food and beverage companies. Every day, we are dedicated to bringing our mission to create more smiles with every sip and every bite to life. Our products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the...

Job DescriptionWe are seeking an experienced Customer Experience Manager to lead our high-performance team of Customer Liaison Officers (CLOs). As a key member of our West Coast Personnel team, you will be responsible for delivering exceptional inbound and outbound CRM support to internal and external stakeholders.About the Role:Manage and develop a team of...

At Merchants, we are committed to creating meaningful and sustainable futures for our people. We achieve this through a culture of continuous learning, driving skills development programmes that develop talent and realise potential.We seek exceptional individuals who can deliver outstanding customer experiences using the latest technology, best practice...