Call Centre Manager
6 months ago
Experienced Call Centre Manager is required for a manufacturing/automotive company to manage and build a high-performance Call Centre of CLO’s with a clear vision to provide world-class Inbound and Outbound CRM support.
**Requirements**:
Dip or Degree in Business Management
5 years management experience in a Call Centre environment
Computer Literacy (MS Office Suite)
Knowledge of SAP ERP Systems
CRM platforms (Salesforce advantageous)
Knowledge of BI Platforms
**Responsibilities**:
- People Management
- Customer Liaison Management
- Internal Liaison and Execution
- Call Centre Performance Management & Reporting
- Governance & Compliance
**Salary**: R600 000,00 - R800 000,00 per year
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Senior Call Centre Manager
6 months ago
Germiston, South Africa West Coast Personnel Full timeSenior Call Centre Manager Elandsfontein, Gauteng R65 000 to R69 000 CTC We are seeking a Call Centre Manager to lead our high-performance team of Customer Liaison Officers (CLOs). This role focuses on delivering exceptional inbound and outbound CRM support to internal and external stakeholders. Key responsibilities include monitoring daily operations,...
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Call Centre Agent
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Germiston, South Africa Merchants Full timeCall Centre Agent Work With The Best At Merchants our vision is to create meaningful and sustainable futures for our people, by driving a culture of continuous learning through the many skills and development programmes we offer, which are designed to develop talent and fulfil potential. If you were born to deliver exceptional service, apply to...
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Senior Call Centre Manager
2 months ago
Germiston, Gauteng, South Africa West Coast Personnel Full timeWe are seeking a Senior Call Centre Manager to lead our high-performance team of Customer Liaison Officers (CLOs). This role focuses on delivering exceptional inbound and outbound CRM support to internal and external stakeholders. Key responsibilities include monitoring daily operations, coaching team members, and ensuring adherence to service and...
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Non-Motor Call Centre Claims Administrator
2 months ago
Germiston, South Africa CFS Recruitment (Pty) Ltd Full timeNon-Motor Call Centre Claims AdministratorWe are seeking a detail-oriented Non-Motor Call Centre Claims Administrator to join our team. Reporting to the Claims Manager, you will be responsible for processing and managing non-motor claims efficiently and accurately. Duties and responsibilities:Handle incoming non-motor claims via phone and emailAssess and...
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Non-Motor Call Centre Claims Administrator
2 months ago
Germiston, South Africa CFS Recruitment Full timeWe are seeking a detail-oriented Non-Motor Call Centre Claims Administrator to join our team. Reporting to the Claims Manager, you will be responsible for processing and managing non-motor claims efficiently and accurately. Duties and responsibilities:Handle incoming non-motor claims via phone and emailAssess and validate claims according to policy terms and...
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Technical Operation Centre Agent
6 months ago
Germiston, South Africa AVI Limited Full timeThe Coffee Importers and Roasters Organisation (CIRO) is a true coffee emporium. As the preferred one-stop solution, CIRO offers expert services in sourcing, roasting, blending, packaging, training, equipment, technical support, national and international distribution and market trend analysis. As the largest manufacturer of pure coffee in South Africa, it...
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Germiston, South Africa Hlabahlosile Full timeAUTOMOTIVE AND TYRE INDUSTRYMatric / Senior CertificateSales & Service Centre experience of 12 months advantageousTyre Industry experience of 12 months advantageousRetail experience of 6 months advantageousSalesforce experience advantageousSage Evolution experience advantageousIntermediate Microsoft Office skills
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Germiston, South Africa Jobted ZA C2 Full timeAUTOMOTIVE AND TYRE INDUSTRY Matric / Senior Certificate Sales & Service Centre experience of 12 months advantageous Tyre Industry experience of 12 months advantageous Retail experience of 6 months advantageous Salesforce experience advantageous Sage Evolution experience advantageous Intermediate Microsoft Office skills
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Service Centre Manager Auto Pedigree Germiston
4 months ago
Germiston, South Africa Motus Corporation Full timeAuto Pedigree is looking for an experienced Service Centre Manager based at our Germiston Branch. This position is an ideal opportunity for someone eager to make use of their leadership and business acumen, and operations management experience to drive the achievement of branch performance targets and advance Auto Pedigree's business interests in the...
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Friday or Saturday Maths
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Customer Care Manager Kia South Africa
6 months ago
Germiston, South Africa Motus Corporation Full timeTo manage, monitor, coordinate and control the quality of a customer care call centre team's work, in line with the customer care related activities and processes, in order to deliver on approved operational plans and contributing to client satisfaction and effective service delivery. **Position Overview**: PROCESS - Contribute to the development of the...
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Service Centre Manager Auto Pedigree Germiston
7 months ago
Germiston, South Africa Motus Corporation Full timeAuto Pedigree is looking for an experienced Service Centre Manager based at our Germiston Branch. This position is an ideal opportunity for someone eager to make use of their leadership and business acumen, and operations management experience to drive the achievement of branch performance targets and advance Auto Pedigree's business interests in the...
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Customer Experience Manager
1 month ago
Germiston, Gauteng, South Africa West Coast Personnel Full timeJob DescriptionWe are seeking an experienced Customer Experience Manager to lead our high-performance team of Customer Liaison Officers (CLOs). As a key member of our West Coast Personnel team, you will be responsible for delivering exceptional inbound and outbound CRM support to internal and external stakeholders.About the Role:Manage and develop a team of...
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Sales Agent
2 months ago
Germiston, South Africa MIT Auto Parts Full timeThe primary purpose of this role is to sell the MIT product portfolio by proactively and reactively offering products to customers thereby contributing effectively and efficiently to the MIT sales process. 1. Sales - Service the call center for sales purposes (includes but not limited to sales orders, quotations, etc.) - Proactively sales - sell and promote...
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Customer Service Ambassador
4 weeks ago
Germiston, Gauteng, South Africa Merchants Full timeAt Merchants, we're passionate about delivering outstanding customer experiences. As a Customer Service Ambassador, you'll be the face of our brand, serving as the first point of contact for customers.We're seeking candidates who are committed to providing exceptional service in a caring and considerate manner. In this role, you'll have the opportunity to...
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Tyre Industry Sales and Service Professional
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Germiston, Gauteng, South Africa Hlabahlosile Full timeAbout UsHlabahlosile is a renowned organization in the automotive and tyre industry.Job OverviewWe are seeking a skilled Sales & Service Centre Intermediate Consultant (Call Center) to join our team.Job DescriptionThis role involves providing exceptional customer service, sales, and technical support to clients. The ideal candidate will have excellent...
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Central Distribution Centre Manager
7 months ago
Germiston, South Africa Grandmark International Full time**Manage the Central Distribution Operations** - Manage daily, weekly, and monthly operations planning to minimize cost and losses and maximize performance and target levels. - Manage daily warehouse operations of receiving, put away, inventory, picking and dispatching, systematic alignment. - Ensure that warehouse layout, equipment and systems are optimally...
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Administrative Manager
6 days ago
Germiston, Gauteng, South Africa Bridge Personnel cc Full timeJob DescriptionThe successful candidate will be responsible for handling all incoming calls, assisting with management reports, scheduling meetings, managing the filing system, and welcoming guests.
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Office Manager
3 weeks ago
Germiston, South Africa Bridge Personnel cc Full timeHandle all incomming callsDo proposals and presentationsAsssit with management reportsSchedule meetingsManage filing systemManage staffOrder stationery etcSchedule meetings for directorsWelcome guests
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Admin Manager
2 months ago
Germiston, South Africa Bridge Personnel cc Full timeHandle all incomming callsDo proposals and presentationsAsssit with management reportsSchedule meetingsManage filing systemManage staffOrder stationery etcSchedule meetings for directorsWelcome guests