Machine Refurbishment Agent

**Purpose Statement**

**To maximize sales** to meet monthly sales and development targets within an agreed territory and sector.

**To build** solid Customer relationships to ensure Customer retention.

**Key performance areas (to translate into a measure of success)**
- Maximize Sales in agreed territory
- Develop & grow market share and identify new market segments
- Timely and Accurate administration and Reporting
- Customer Relationship Management System
- General

**Main Outputs and Responsibilities for This Position**

**The Job is responsible for the following**:
**AREA / TYPE**

**Responsibilities**

Maximize sales in the agreed territory
- Achieve/exceed monthly sales targets which will be evaluated monthly
- Call on Customers when necessary
- Call on Customers on sites and perform audits on machines as well as site inspections
- Build and maintain strong relationships with Customers
- Do presentations to Customers on our refurbishment services
- Ensure a consistent strong sales pipeline
- Ensure excellent planning of territory management
- Ensure time planning and management is maximized
- Weekly, monthly, and quarterly forecasting to be done
- Attend weekly sales meetings
- Know your sites and customer’s needs
- Call on Customers that do business with Competitors and feedback information at weekly sales meetings

Report on lost orders weekly at sales meetings
- Maximize every opportunity with every Customer interaction i.e. promote services
- Understand the refurbishment services provided
- Open new accounts monthly as per the Company standards
- Professional, knowledgeable, and applicable delivery of V.P

Develop & grow market share and identify new market segments
- Target Customers within a market segment we already sell to ensure we maximize growth in that sector in that area
- Identify new market segments in the agreed area and sell the services to those potential Customers

Timely and Accurate administration and Reporting
- Follow up on all enquiries to ensure no opportunities are lost (Admin to supply daily)
- Complete to ensure excellent time and territory management
- Complete site management forms
- Follow up on Customer queries
- Ensure any Customer administrative requirements are completed on site as and when necessary
- Deliver invoices to Customers when necessary
- Do presentation on PowerPoint for Customers

Customer Relationship Management System
- Ensure the system is updated on a basis with all the requires information on Customers, as well as information on competitor’s rates, activities, and advertising

General
- To ensure that a professional image is always projected, i.e. grooming and company vehicle
- To ensure that the quality of service that Eazi Access Rental provides and the satisfaction of its customers, are always treated with the utmost importance
- To promote Eazi Access Rental and do everything possible to enhance its image
- To ensure that all duties are carried out safely and in accordance with all company and legal requirements
- To work in harmony with other employees in the Company
- To ensure that confidentiality in all Eazi Access Rental matter is maintained
- To produce other information as required and to carry out other duties either directly or indirectly as requested by your manager from time to time
- Compliance to standard operation guidelines of Eazi Access Rental

**Qualifications**

Minimum

Grade 12

Recommended

Sales Diploma

**Experience**
- 4 Years Sales experience within a corporate or semi-corporate, business to business environment
- Proven record of accomplishment of increasing revenue and growing market share.
- Mining/Construction/Industrial experience an advantage

**Knowledge**
- Customer service
- Rental industry
- Knowledge of work of height machinery and equipment
- Industry specific knowledge i.e. mining, construction, light & heavy industrial
- CRM
- Budgeting and forecasting
- Microsoft Office

**Skills**
- Organizing and Planning
- Problem Solving skills
- Verbal skills
- Facilitation skills
- Excellent communication skills
- Negotiation skills
- Persuasion skills
- Selling skills

**Behavioral Competencies**
- Integrity
- Creativity
- Logical and Analytical
- Interpersonal Skills
- Resilience
- Persuasiveness
- Energy and Drive
- Quality Orientation
- Planning and Organizing

Application Deadline: 2024/09/09